Stayed for a night before a flight. Did everything i needed of a quick stop over. Food was excellent too

The room was clean and the staff is friendly. The location was close to the airport and bus stops. It is perfect hotel to stay over and catch a flight the next day. Plus they have shuttle buses to the airport every 15 mins. Overall it was a very pleasant stay and would definitely comeback!

Excellent hotel for LHR access with very friendly welcome.

This was a good affordable hotel to stay in for one night. We had a big room which was comfortable, but a bit cool. The shuttle service was convenient although it was not free.

Helpful staff going above and beyond to help baby. Very comfy bed and quiet room near reception. Spacious room

Convenient hotel to stay before returning home. Nice, comfortable, clean, friendly and has a nice restaurant and bar. Easy to take city bus to terminal. Definitely value for money and highly recommendable.

The rooms are always cold when you arrive but obviously warm up after altering the settins

It was Awesome!! Great Customer Service!! And Very Nice and Personal and Professional Staff!!😊

Nice hotel for the money. I wish they had not charged me an “early check in” fee because I had arrived on an intercontinental flight and, more importantly, the room was ready. They didn’t have to do anything extra to check me in.

All good excellent all round

Relaxing and convenient stay prior to long haul flight. Hotel had nice break days and a spa

Adequate stay for airport good shuttle service with hotel hopper

Stayed at the Leonardo at Heathrow due to an early international flight the following day. Hotel was comfortable, clean, staff were helpful and dinner in the restaurant was reasonable. I had to be at the airport earlier than the Hoppa shuttle started, so the hotel arranged for a taxi, which was waiting for me as arranged in the morning.

We've stayed at this hotel years ago and nothing has changed, still a fabulous stay with friendly staff and a comfortable bed. Definately will reccomend to my clients and will stay again!

We only stayed here one night as we were flying home from LHR in the morning. Conveniently located across from the airport, as well as being close enough to central London for a quick visit, I would highly recommend. Clean and comfortable with a friendly staff.

Can’t fault Leonardo hotels, best beds for a great nights sleep

Great place & great service

Check in was brutally slow. Five people in line and only one person at the desk

The hotel is close to Heathrow Terminal 2 & 3. Very close to the airport. The room was nice. I didn’t get what I reserved - king bed with a double. The room I got was a queen bed only no extra bed. The bed was comfy but the rooms are definitely not sound proof whatsoever. My first night there was a family gathering around my room area and it was past 2230 and you heard the entire conversation and kids playing. I kindly ask them to go downstairs to continue their gathering in the lobby room since I was trying to get some sleep. Other than the room not being sound proof, everything was great, from the cleanliness and staff giving excellent service. Did not get the breakfast so I couldn't comment on the breakfast buffet. The location is far from everything so you would have to take the bus/train but really easy to use if you don't want to call a taxi.

The room was quite adequate for our purposes; overnight. Near Heathrow, but nothing else. Needed vitamin C. None to be had within 4 miles. Otherwise, it was fine. Breakfast was good.

A basic but comfortable for an overnight stay in between my flights at Heathrow. Room was clean overall. Basic amenities. Restaurant is pretty decent.

It was good. We were just annoyed by the pressure to buy a transfer to the airport when there was a bus stop just outside. What was great was the small Portuguese cafe/restaurant/deli round the corner.

For myself, the staff was simply great! I found the hotel and room clean.

It is a fine hotel, excellent facilities, right next to the airport with ticketed transfer bus to terminals

I was only here for one night, but my bed was very comfortable, my room was clean and roomy. The food at the restaurant was great! Will come back.

Booked a king bed online got to the hotel and ended up with a disabled room and a queen bed it was comfortable but not what I booked. I should have read the small print. Reception Wanted £20 to upgrade to what I booked...a bit sneaky I thought.

We booked this stay as a way to make our early Heathrow flight a bit easier. We arrived at 9 pm and were checked in quickly. Our room was spacious, clean, and comfortable. We unfortunately didn't have time to check out any of the hotel's amenities, but it looked like they had a great bar in the lobby. Note that the airport shuttle available is run by another entity and costs 6.90 pp.

Ideal for one night stay close to Heathrow

Great hotel brilliant position for easy access to the airport

This was our second stay at the Leonardo and both times have been great. It is the perfect overnight stop when flying in or out of Heathrow. The breakfast is a great buffet, dinner in the restaurant was lovely and the bed was very comfortable and not too hot as many Uk beds are.

Good location, good service

The staff at the hotel were amazing, unfortunately I booked the hotel last minute because my flight was delayed and accidentally booked a non refundable room for for 2025 because the app I used defaulted to that date without me realising. I had to rebook and pay for the night of my stay. However, the hotel is refusing to refund despite the fact the booking is 12 months away and it was mistakenly booked for about 30 minutes before cancellation. It’s not like they won’t fill it in 12 months time. So despite the great staff it just leaves a bad taste. It’s not like I booked and changed my travel plans it was a mistake and I still stayed at the hotel. They need to review their booking policy. No refund if cancelled within a few weeks would suffice but 12 months that’s just ridiculous