At arrival, front office lady was not friendly, and we could barely hear her speak. The room was clean, but the bed was uncomfortable, the pillows flat and very old, and the bathroom in need of repair. Continental Breakfast was nice, and the coffee was good. The location was great, with close proximity to the free Duvall loop bus. This place was quiet, and a good price, but 3 stars is a fair rating.

It’s an old house like all the other’s in the city. It was in decent condition. Quiet, clean, and a great pool. Staff- especially Roman was great. He made the stay tons better.

Overall, this is a good place for the price. It is within a 15 minute walk of most locations. The room itself was nice, with a comfortable bed. The location is quiet and low key. My only complaint is the bathroom could have used updating, and the shower did not get hot. We did stay here previously (in a different room) and had no issue with water temperature then.

Beautiful clean quiet.

Very cute B&B. I loved that is located in a safe neighborhood. Staff was very friendly and helpful. Upon arrival, we were guided through the property and given information about breakfast. Our room was very spacious and bathroom was clean. Would definitely stay here again!

Staff was friendly. The location was about a 12 minute walk to the central part of Duval Street. Lots of dining and bar options close by.

We felt incredibly welcomed at Heron House Court. The staff were outstanding, making it truly stand out as the best hotel in 2024.

Heron House Court is recommended for those looking for a relaxing, adult-only escape in the heart of Key West. It’s peaceful, and clean. Staff is very friendly and accommodating. We have stayed here a few times and it’s always been a pleasure visiting.

Was a great stay for our weekend getaway! Highly suggest the honey moon suite for a larger space. Recommending to everyone !

No running water in the bathroom sink and tiny little spiders everywhere inside and outside in our sitting area.

Friendly, clean, and nice amenities….especially for the reasonable price. Would definitely stay again.

This place is nice and quiet, like all key west, this is an older place but really well kept. A little bit far from Duval Street but walkable, 15 min approx. parking is an issue too

Great hotel can’t wait to go again !!

Great location, very comfortable and quiet. Perfect selection for breakfast!

We overall had a great stay. We normally stay at heron house and not the court. We have stayed multiple times at the other location with our service animals. The first morning after arriving, I wake up to a voicemail from the front desk about our service animals. I went to speak to the front desk and he claims I didn’t tell him about the service animals and it’s for everyone’s safety. I told him I messaged the property via this app as I AÑWAYS do and then he started to tell Me it was him and had to be the other hotel. I told him not would he like to see the messages and he said no. I also told him the dogs have their identification on and we always bring a service sign for the door of the hotel room. It was unnecessary and uncomfortable. The other location embraces the services animals and this one does not. It made enough of an impact, that we will make sure to only stay at the other non Court location. Otherwise the stay was fine. They do lock up the ice machine so none of the guest can get ice. So odd. Also limited offerings of water so I went to the hotel next door where we have stayed and they gave us water.

The host was amazing and friendly, overall a fantastic experience. Additionally, he gave great advice on things in key west to do. The building is a bit older but in great condition. The only downside is parking as you have to ensure it is not residential and might have to walk a little bit.

The rooms were very unique. Roman was very nice and helpful. The only issue we had was the slamming of the doors... Some people have no respect for others. Thanks so much Sally & Pat 😊

Roman was so pleasant from the get-go and allowed us to check in early to drop off our bags. He gave us the quick tour and showed us where to park. We came back a little later in the afternoon and I had overindulged and he ran to the store to get me some water to drink and hydrate. If you are looking for the perfect spot for quiet and off the beaten path with tremendous hosts, you have found the place. They are only a few blocks from the waterfront, but a good trek to Duval.

Overall i really liked this place nice and quiet very friendly helpful service! On the downside the pool was very disappointing and appeared smaller than what the pictures shown and was very very dirty! The room was clean bathrooms and floors were clean those arw things i pay attention to. The pillows were absolutely terrible i had a stiff neck the next day..very flat old worn out and uncomfortable. I was promised by staff a month or so im advance to be placed in a little bit of a bigger nicer room and i was put in this very little room. I did not like how small the room was and was also right next to the ice machine so that was fun hearing it being used all morning walls were very thin...pictures on website were a bit misleading. But the staff was very friendly and super helpful. Was a quiet peaceful area to be staying in otherwise. Bedding pillows and sheets could use a bit of updating.

The ice was locked up 😩 and the weekend check in staff left something to be desired but the weekly desk clerk (Roman) was so friendly and helpful! Loved the gluten free breakfast options!

Fantastic place to stay! Originally built in the 1860s; very friendly staff.

Staff very friendly

This hotel was in very poor condition, rooms were awful for the expensive rate. No coffee machine, no glasses for water. Plastic shower cubicles with plastic cheap shower curtains. Just the worst place ever.

Great place. Roman the manager is Great. No issues at all. Quaint Old Key West style. We loved it

The employees from the front desk to the service employees are friendly and helpful. Is only adult little hotel for a great gateway. Everything is a walking distance. The pool is a plus. Great place to staying if yours first time in the Keys.

Booked here for my birthday weekend with my husband . Roman was very nice the first day . When we went to take showers at night we had no hot water and woke up to the same. The girl who was working the front desk the following day was beyond unapproachable , rude and unfriendly . Seriously should not be working with the public . This, btw , was not only our experience but other guests felt the same . The pool was full of leaves so it wasn’t an option at any time of our 3 day stay and we had maybe two showers of tolerable temperature. I won’t be booking here again . The room was spacious but literally right next to the front check in desk which made it awkward. I guess the morning manager did not check if we were in the room because he even opened our door to see if anyone was in there .

Second time here. Very nice, clean. Staff is excellent!

Front desk staff were clueless! At first they told me I didn't have a reservation as I am showing them my confirmation. After a few minutes she said my reservation is at a different property but couldn't tell me where??? After several more minutes she "finds" my existing reservation at the location we are at. She was ready to send us packing. The room was cute, the pool was nice. The AC in our room did not do a thing to manage the temp. It was hot! This tiny little window unit on the floor is not big enough for the room. Miserable time trying to sleep. I highly advise staying away from this property. Spend the money on something a little more reputable.

Very quiet place. Lovely employees. Quiet pool. Decent breakfast. Thank you so much for being gracious hosts and holding our bags before and after our stay. Definitely will recommend.

No parking nothing was said till after you get there

A/C is loud in the room we were in, but the staff and hotel itself are very nice.

Great location and nice property Staff was very friendly Needs some updating but still a good place to stay