The location is unbeatable - literally a few minutes away from piazza san Marco. However the location is also an issue. I had a room with a window on the first floor out of 3 (ground, 1 to 3), but the window opens out to a noisy restaurant below which generally does not close until 10pm and there will be noise until 11 or 12 midnight. This can be tolerated but smokers below mean you can smell cigarettes before 10am and after 11pm (before and after the restaurants operating hours) if you open the window. At 8am you will also hear the nearby bell tower ringing but this was fine for me. Bring ear plugs for a good sleep. The staff were lovely, the place was very clean although there are mosquitoes in the bathroom and this can’t be avoided in Venice. The hotel offered a free but simple breakfast which I very much appreciated. The location and price cannot be matched but may not suit those sensitive to noise or cigarettes.

Everything was perfect!

This hotel was nice enough but had some flaws. Our room was very dated and needs to be updated, the carpet and furniture were old. The shower stall has two sliding doors and one was barely still attached so we had to be careful with it. The breakfast was very nice, especially those staffing it. The location was pretty solid.

The hotel is in a superb location in the centre of San Marco & minutes from st marks square however the room was dark& pokey. There’s a nice terrace on the roof but only open for the breakfast which was a shame. Hotel reception only open during day time & otherwise no one there!

Had a very nice stay at a sister hotel from the same group, the Panada. The manager of Citta di Milano personally accompanied me to my room at the other hotel since the one I booked was full. The rooms are really like on the pictures, with a nice tapestry and wooden furniture that makes for an authentic stay. The Panada is in a busy area just minutes away from Piazza San Marco. Points for improvements would be the bathroom and overall slightly dusty feeling of the room. The breakfast room could also be rearranged as the place tends to be very busy due a tight space for too many guests. Staff was very helpful and professional, I would be happy to stay again

Room with bad lighting and bathroom had the worst light as possible. The shower in bathroom was just spilling water outside everywhere. The beds were not comfy but AC was good for hot Venice weather. Breakfast had no basic options like bread, eggs, salad etc.

Limited space for luggage. Reception was difficult to find

This was our 4rt time to stay in this hotel . I olways was bragging about this hotel and recommended to my friends and family if they decided to visit Venice reserve it. For convenience service. But after our last stay we are disappointed come to find out it's no staff in hotel after hours. So if something to happen you on your one. We didn't find any information if the room what to do in case of emergency. I want recommended this to anyone anymore.