Wonderful service, spotless room & outstanding breakfast. Had to leave at 6am on checkout day & they prepared and left a big to-go breakfast for us to take along on the train. Easy transport via trams. Would definitely stay there again.

Everything

Front desk staff were great, especially Tim Klaus, very helpful.

Staff at the reception was awesome Tim gave me a lot of great advises for the parking places and the borrow you umbrellas which is a great think. The location is super great! The only thing you have to be aware is that rest. Is not open on Saturdays…..

Great place

Expensive like the rest of z Switzerland

Nice hotel on a good location (quiet but close to downtown/old town). Very nice staff and great on site restaurant.

Nice hotel in a nice area. Very clean. Amazing Italian restaurant and amazing stuff. It is missing a mini-bar (small fridge) and AC.

An easy team ride to the hotel. And a nice walk to the lake for dinner

The hotel was so dirty rooms were dirty, worst hotel i have ever visited.

It is a lovely and functional hotel located around campus of University of Zurich. There is a couple of cute cafes around, particularly ApoTHEKE, that I appreciated for its food and ambience. The property is clean and well organized though basic. I was delighted to find a yoga mat in the room, by the way!

Really nice hotel, centrally located, and well-designed rooms. Not really much to complain about, pros and cons below. PROS: Centrally located, can walk from the central station (it is uphill so maybe get the tram up and walk down), Nice room and large bed (not two mattresses pushd together like a lot of hotels), Water cooker and coffee provided in rooms, Large rooms and large shower, shower has like a pivoting head so nice for those of us who are shorter or taller than average, nice smelling lotion, soap, and shampoo, nice staff, restaurant and breakfast at hotel. CONS: Not really a con for me but the bed is on the floor so if you have trouble with your knees/back, it may be an issue for you, pillows got a bit flat and also I hate feather pillows- they could be fake feathers but pretty sure those are cruel to birds (along with any kind of 'down' except for the vegan alternatives). That's it, mostly all pros! Lovely hotel

Very clean. Friendly. I will stay here again.

Stayed one night for holiday. Was surprised that I had to pay extra for parking. Also wished the room had A/C. Staff very , very nice.

Simply perfect! Great staff. Beautiful property

Well located and clean but beds are not comfortable.

Stayed here first time about ten years ago. Was cool then. Today in need of freshen up. But good value for money apart from the poor cleaning.

Overall, nice experience. Close to downtown, but quiet area. The staff was friendly. The check-in procedure was rather slow, though. Highly recommended their breakfast, closer to a brunch for the offered variety.

Overall the hotel is nice. The two negative things are the sheets were way to small for the beds and was very uncomfortable. And the breakfast was not worth the price. Way too expensive for just bread, croissants and yogurt.

Very nicely designed hotel. My single room was small but practical and nice. Staff are very friendly. The breakfast buffet had everything you need with extra offerings on order. Definitely on my go-back list.

Everything was handled beautifully, Only complaint is that the bed was only several inches off the floor making it quite, for a senior, to get back to a standing position

Clean warm pleasant rooms. Great breakfast plus James' coffee. Good staff, always helpful. Excellent location near tram routes.

The hotel was nice and clean and had everything I needed. Good variety for breakfast.

My second stay at Plattenhof, I like that the hotel is situated in a quiet area with no noise from the street. Both times I have had a very nice room and the service has been friendly. Breakfast is good.

Horrible. Not the cleanest hotel, the pictures advertised online do NOT match the actual room. Or even the outside aspect of building. There is actually a university next door, not a grass area with an area of seating. A mini fridge would be ideal to keep bought products cold. Definitely would not recommend this hotel. Not close to downtown. Breakfast situation is very confusing and unclear, limited options. If you speak English- you have 1 tv station option to watch. Horrible!!!

Very friendly staff, great hotel to stay inComfortable and clean and cosy

The Plattenhof was away from downtown, in a quiet neighborhood near the University. I really liked the hotel, and the neighborhood. While we were there, there seemed to be some renovations underway which took the elevator out of service for part of the time, but I assume that is a temporary situation. That aside, the room was lovely, the neighborhood great, and the breakfast (included) very good.

Renovations, no hot water.

Has direct tram from central station and direct tram to downtown area and to the lake, neighbourhood is green and quiet as it is near university of Zurich, metress too soft, sunked in when lie on it and had backache next day but OK for one night with the reasonable price

Great location! Easily walkable to the old town center, and easy to get to from the airport via the tram (a bit of walking, but nothing too hard).

We have an early train trip to Lucerne 5/30 so we asked one of the lady in the front desk if we can eat breakfast at 7:30am .She told us that it is ok but also told us it was holiday that day but still we can have breakfast before leaving for our trip to Lucerne. On the day of 5/30 the lady at the front desk told us no breakfast since the cook will come at 7:30am . We were upset because there was no communication between each other about the agreed time of breakfast. It would have been ok if the lady said it in a nice way. but she was rude . Hoping this will help u improving your attitude towards your clienr.

Loved the interior design with wooden floors and furniture in burgundy and chocolate against a white wall. Low bed extremely comfortable. Relaxed atmosphere with books in bar area. Great service - thanks for the kettle. Walkable from the station and the old town in quiet and leafy neighbourhood.