Nice , good location, seemed very safe

The room was clean and overall hotel was OK. Breakfast menu is limited, and coffee not good at all.

Great location nice staff breakfast amazing

The staff was very accommodating. We had two rooms of various family members and they moved our rooms closer together, no questions asked

Great place to stay overnight on a cross country trip.

Enjoyed our stay. It was clean and quiet, staff was very friendly.

The staff were exceptionally nice! It was clean and otherwise average but the friendliness of the staff made for a fantastic stay, thank you!

Staff is always welcoming and helpful. Always our place to stay when going to Flordia from Arkansas, as well as the stop on the way back!!

Pleasant

The lady that checked us in was really nice. The beds were comfortable and the room was clean.

Clean, modern hotel convenient to interstate with easy access to downtown. I would stay here again.

My stay was good, however there was remodeling being done. The staff was very good.

The property was clean and well kept. The staff are friendly and helpful.

I don't think that I've ever experienced a friendlier or more helpful staff at any hotel. They really made our stay fun.

The staff was extra friendly and helpful, breakfast was always good and rooms clean

Hotel clean, convenient to restaurants and shopping

Good

Best Staff I have ever dealt with in a hotel. All of Them!

Hotel had renovations going on but did not state that on website and after checking in the water was cut off between 1-2 hours.

The hotel was being remodeled and we were not told when we reserved. The front entrance was not in good shape. The room was excellent but rest of hotel experience was not! The pool was a disappointment as well because it needed cleaned. I have decided to not book anymore Holiday Inn.

They were renovating but the room was beautiful and quiet. The bed was comfy and amazing towels

Property is under renovation but room was new and clean.

The property could use some updates. There is a musty smell in the hallway. Food was good

We were in town for a funeral. The hotel was being painted on the outside. Construction was going on on the 1st floor. It wasn’t bad. The beds were comfy.

The front desk clerk Linda was phenomenal. The only down fall of the trip was the bathroom. The shower was broken we reported it but nothing changed.

Place was dirty and condition is poor. Breakfast was just awful, but the coffee was great!!

We booked an assessable/handicap room. The commode was not ADA compliant. Very disappointing.

The staff was nice, but this hotel is very run down, smells horrible, the AC barely works, breakfast was gross/old, and it is not super clean. I would not stay here again.

The hotel is going through a renovation which is good. Cleanliness of our room was not up to my expectations.

I have stayed at a lot of Holiday Inn Express & Suites in many different states and was never disappointed until this time. The room as a whole was not very clean (from the bedding, bath towels, floor, etc.). Toilet water was leaking onto the tiles in the bathroom so maintenance put towels all over the floor and said they will try to fix it the next day. Don't know if they fixed it because I checked out. The refrigerator did not get cool even on the highest setting so my food spoiled. Breakfast was good but one of the workers asked my family and I if we were hotel guest or not, as if we were stealing their breakfast. Apparently they have people coming off the streets into their hotel eating breakfast and getting their coffee. The lady who checked us in was nice and so was the cleaning staff. They were doing construction on the 3rd floor from 7am to 6pm. So no quietness for us who were staying on the 2nd floor. Hopefully they will renovate the whole hotel because the Comfort Inn we stayed at the next day cost less and was way better than this establishment. Usually I take pictures in my hotel room but I didn't this time cause I was a bit embarrassed at the way it looked. So disappointing. Makes me think twice about booking the Holiday Inn Express & Suites in the future.

What my wife and I most liked was the warm, friendly reception that we received when we checked in. The evening hostess, Linda, made us feel very welcome.

Paid in advance for a suite . Once we arrived , we were informed the property was under construction & they were unable to deliver our request. They showed us a standard room with 2 queen beds & offered to place a rollaway bed in front of the bathroom door , but there wasn’t room for our family members wheelchair . The only other option they gave us was to purchase an additional room , which we were forced to do under the circumstance.