The Hotel is spotlessly clean with every area inside and out cleaned by armies of cleaners/sweepers and gardeners every day. The hotel was recently refurbished in 2021 and so is very modern and fresh. The location is very central in Americas and so within a 10 minute walk you can reach all shops, restaurants, bars and the beaches. The hotel is geared for families with children with slides and a mini water park in the pool area and plenty of activities for them throughout the day. UP! is excellent! Adult only. Rooftop bar, pool and Jacuzzis with amazing views! Its also free food which is top class, free beer and cocktails unlimited all day!!!

Great hotel with good friendly staff who are attentive at all times.

Staff very helpful. plenty of food choice. spotless anx very relaxed hotel

Hotel Spring Bitacora. Beautiful hotel. Friendly staff. Cleanliness is A*. Travelled: 14th April 2023 We were a group of 6, family, friends and couples ages ranging 17 to 55. We loved the far end adult section with Spa around the pool. If anyone younger than 12 sneaked in the lifeguards within seconds asked them to leave. Bliss. Haha. Entertainment was really good and catered for all. We absolutely loved, 'Rock' night when the bikes came in and we all took advantage of the opportunity to jump on the bikes for a photo. Big up to the bikers for allowing this. What a surprise it was. Everywhere you look there is someone cleaning something. It is reassuring and comforting. They do a splendid job. Food choice was amazing. There really is something for everyone. We appreciated the open cooking stations that had the option of having your food cooked to your liking. English sausages went down a treat at breakfast also. Wine served in the restaurant was of a good quality and even the house wine was palatable. One of our party had an upset stomach for 24 hours. The drinks choice at this hotel is amazing we were All Inclusive and everything even premium drinks and cocktails were included. We would go back to this hotel. It is lovely.

We are 50's couple. We stayed for 8 nights in this lovely hotel. The beds were comfy, room was big and had a fridge and safe at no extra cost. We had a poolroom view on the 4th floor and the views are great. The breakfast was amazing with large choice of everything. We only ate dinner twice but that was ok with plenty of choices. All the staff we met were nice and helpful. We be back no doubt.

I would recommend this hotel to families in school holidays. It is the complete package. I missed English half term but it was half term in Wales Scotland and Ireland when I arrived. Big mistake! My second week was alot calmer. The adults only pool area is delightful with plenty of loungers, umbrellas and a spa pool. There is a huge variety of food available. The location is perfect for getting about. There was entertainment every night. The only negative was my bed wasn't very comfortable.

this hotel is in a great location. Just a seven minute walk to Las Vistas beach. Also the Safari shopping area and the Oasis shopping area are within easy walking distance. Majority of staff very friendly and polite only a couple of exceptions.

The hotel and location were fabulous. The food in the restaurant was the best we’ve had from an all inclusive. Staff were great too. All in all we had a brilliant time. Lovely pool as well. Animation team so happy go lucky and friendly. Will be back