Nice stay and family friendly

Completely over priced, even by Geneva standards, I felt the hotel was old, tired, and most definitely not 4 stars. Sure, there is technically room service but only if you want reheated pizza; there is supposedly access to a restaurant, but it is closed on Sundays with staff being barely attentive when it is open, the room is extremely basic with no niceties, there is a fitness room but only if you count a treadmill shoved in a corner as 'fitness' This hotel is essentially a great example of how hotels can "game the system" to get their stars. It felt extremely budget, like what I'd expect form the Ibis hotel next-door. I dread to think that staying there must be like if Novotel is the more premium offering.

Excellent hotel . Very clean and just across the street there is a shopping mall and bus number ten that takes you to downtown..

Great Staff! As a retired Airline Pilot one of the best values i have experienced! Terry

Excellent customer service

Breakfast cost was expensive considering that there are options next door in the big shopping centre

Great place to stay in

Amazing location. Big mall across the hotel. Walking distance to tram and bus stop.

Good location for an overnight enroute to your early morning flight. Just mind there is no shuttle so if traveling with winter sports gear you will need a taxi/van to go to the airport.

Stayed here for 3 nights including 2 teenagers in a family room. Great to have a curtain to partition our beds off from theirs at night and give each other a little privacy. The location worked very well for us - right opposite a shopping mall and a bus stop across the street also to take you into the centre or out of the city. The staff were all very friendly and spoke great English to our relief! The breakfast had a great range of hot and cold options - even a pancake making machine! All self service and everything was well labelled and we felt relaxed to help ourselves. The only 2 small issues we had: * because we booked through Expedia, we were not told that Geneva city offer tourists free public transport for their stay, and the passes are given either ahead of time or by the hotel on check-in. We only discovered a day into our stay that we were meant to get these. The staff on reception sorted our passes no problem but said it was due to booking through Expedia had been the issue. * We hired a car (unaware of the offer for free public transport) and drove from the airport in the dark to the hotel. Coming from the direction of the airport, the hotel is on the left and the sat nav was insistent we should turn left, across the main road, to get into the hotel, however there were clearly signs saying we couldn't. As a result we lost about 20 mins driving around trying to get ourselves back towards the hotel. Not the hotel's fault but just a warning if driving!

Room was ok - very basic - parking was £21 per night which seemed a bit steep. Room was bizarrely set up and while it was ok I wouldnt go as far as recommending

The front desk was very helpful

Near the airport and bus depot

Excellent.

It close to airport. There is a shopping mall cross street.

We had a very easy time accessing the hotel via the city bus and it was very comfortable in our stay between flights.

The location was great - beside the bus stop between the airport and the city. The room was well laid out and initially seemed nice. However, there was no air conditioning/it did not work (we are unclear if there was any - our initial instructions from reception were simply to turn the heating off) and then to try to set it to cooling. There was no effect, however. Moreover, the windows were locked shut (which reception said was a rule from the city for that side of the street). So with the temperature having been mid-20s (celsius) in the day time, we were left with a sleepless night in a stuffy, hot room. The receptionist had little sympathy, seemed surprised at the situation and was unable to help.

Ac was not working properly. Bath room is split and not comfortable

The location is fantastic, but the hotel is just above the average. By the way, you need to pay for the parking.

Very comfortable stay for one night. The interior design of the room reflects thoughtful engineering balancing space, convenience and comfortability.

Room very clean, room cleaned everyday with change of towels. Very accesible to airport and city centre. Geneva pass great add ons.

Excellent new hotel close to airport - clean, quiet, and convenient. It does not have a shuttle service, however, it’s close to a bus station. Note that getting an Uber is problematic due to short distance. Also has great restaurant - the Swiss Bistro.

Rooms are good

Close to the airport, great breakfast, easy access to public transportation

Best night's sleep of the holiday. No Noise from the airport. Room was cool and bed was comfortable. Transport was convenient. Good wifi. Most importantly, the lady at reception was kind, patient and helpful

Otherwise all ok but breakfast needs some improvement.

Nice choice near airport. Staff very friendly and helpful. Room a little small but it worked for 4!

Ideal location, close to airport and bus routes. Clean, spacious room and friendly, helpful staff.

Very convenient to buses in to town. Clean rooms. No complaints.

Great experience and friendly staff.

The hotel was nearby the Geneva Airport. Also it was front of shopping mall Balexert. It’s a quiet place and the hotel provided us free transportation throughout our stay which is amazing and made our stay easy. I liked the hotel and how friendly they are and I think whenever I come to Geneva I’ll stay there.

Excellent location.