Absolutely gorgeous hotel, top notch service. The hotel is a 5 minute walk from the main town but if you are looking for the best views and serenity this is the place. I did not want to leave and I will return. I highly recommend it.

Overall we really enjoyed our stay. Excellent service and the hotel was really nice and the view was beautiful as expected. The hotel was pretty close to the city so we didn't have to use our car since the hotel was offering an elevator towards the city which made it pretty smooth for us and our baby (use of stroller). Nevertheless, the only thing that disappointed us was the breakfast. Not as good as expected from that type of hotel. However, we had lunch once there and the food was really delicious Overall I recommend this hotel both for couples and families especially if you prefer to be "away" from the city during the night enjoying the view from the top but pretty close so you can explore the city during the day

Beautiful view of the harbor and city from up at the fortress. Wonderful food at the restaurant with friendly and very attentive staff. Has an elevator down to street level if you don't want to walk.

Hotel needs updating and work, weathered rooms no comforter, clearly not 5 star, maybe 2 or 3

Super clean hotel with exceptionally helpful and friendly staff!

Quiet Clean Relaxing Super polite and helpful staff Onky 1 lift working and is closed at mid night

Excellent service. Proximity to town was down an elevator and then a walk down steep steps or road. Price extremely high for the amenities offered.

This hotel is partially abandoned. Take the negative reviews seriously—they are accurate. The staff tries to satisfy, but the hotel is literally falling apart. The rates they are charging are atrocious considering the condition of the property. The absolute worst hotel we stayed at all vacation.

Great views and location. Sadly the rooms are a bit tired.

My wife and I stayed here for 3 nights last week. We made the reservation before reading some of the on-line reviews. After reading the reviews, some of which were pretty negative, we almost cancelled, but elected to go ahead with the reservation. That proved to be an excellent decision, as we absolutely loved Nafplia Palace Hotel. The location is fantastic, the room was one of the most amazing I have ever stayed at, service and food were wonderful. We chose a villa with a private pool, and paid an extra fee to heat the pool, which was very nice. The room was huge. There are many electrical switches in the room, and that took some getting used to, as well as a bit of instruction from the staff, but this was just a small distraction rather than a big issue. We had a rental car, so the plentiful free parking was a benefit. Our experience was excellent, but from some of the other reviews it may depend on what room you get, and in our case we have no complaints. If we go back to mainland Greece we would look forward to staying here again. Part of the hotel consists of villas, and another part, which is currently closed, is comprised of what we were told are conventional hotel rooms. We were very happy with the villa we were assigned.

The room was amazing. Comfortable bed with reclining option. The pool was not heated which meant it was ice cold. There is an elevator that takes you down to the town which is extremely convenient. Breakfast was fantastic. I would highly recommend.

A great room with spectacular view but poor grounds maintenance and poor and at times not operating wi-fi

Great hotel Too bad there's no spa

Great hotel and great staff

The hotel location is fantastic and the view is the best you can get in Nafplio but the property is run down. The pool areas are furnished with extremely old cheap loungers and overall you get a feeling of abandonment. The rates are insane given the existing condition and the amenities.

This hotel is like a post-apocalyptic Stanley Kubrick film set. The brutalist modern design from the 70s is stunning and the views are unparalleled, but the actual hotel is closed because it need renovations - only the villas are open - and there is a sense that the property might literally be shuttered at any moment. We had only lukewarm water, the light in our room didn't work – nor most of the 20 70s-high-tech gadgets like the privacy screen in the bathroom – and the wifi was out both evenings of our stay, but when I asked the lovely staff about these issues, I was met with blank stares and in one case, a defensive attitude. There are three elevators from the hotel that travel from the top of the fortress where the hotel is located through bedrock down into the town. Two of them are "temporarily" closed for repairs and, based on past reviews, appear to have been so for 2 years. The elevator opens out into a sort of underground lobby that is beautiful in the pictures on the website but, in fact, is dank and covered in graffiti. When I went for an early morning walk, I found an escort because I was scared of getting stuck in the elevator alone, and because I didn't know what I'd discover when the doors opened into the abandoned lobby. I hope that this hotel is able to restore its origin glory as it truly is a beautiful facility. But, until they do, I was extremely disappointed that they billed themselves as a luxury facility - and charged accordingly.

An excellent escape from the norm.

Management of the company does not improve the property - everything feels like it was created in the 1970s. Complaints are acknowledged by the staff, but its clear that they've heard it all before, and cannot do anything about it.

positives: check in staff/restaurant were kind and friendly, the breakfast & view lovely,however, 1st room (we paid for the ambassador suite with private pool) initially given room 401. Size was great ,but, even for pre-covid standards the room was unhygenic. There was a sticky beverage spill down front of mini kitchen cupboard, the bathroom counters had staining, water and appeared to not have been cleaned. There were liquid stains around the toilet and running down wall behind the toilet. The room smelled very musty and unclean. The patio furniture was coming apart. 3 staff came to see and all agreed not to standard so bought us a drink while we waited another hour for another room (already past 5 pm). The next room was significantly smaller but cleaner. We were tired & took the room but it was not the 950-1150 sq foot size of ambassador suite, rather approx. 650 sq feet one bathroom sink, no sink/microwave. No renumeration for the difference in suite level, told it was ambassador suite but no ambassador suite online was close to that small. The pool had wall unit and jets to swim as a lap pool, they said never hooked up the jets & pool not heated, cold. No wifi reception - staff said that wing of hotel never has. It is problem for those needing to do any business or streaming. Elevators to the town were broken & driveway up hill too long and steep for most to walk. Had to drive & parking challenging in town. Maritsa & George the luggage assistant were great.

View. Personnel

Beautiful place with amazing views. Nice staff and excellent breakfast.

We chose this hotel for the last 2 nights of our stay in Greece to be the "star" of our trip - the photos of the pool really caught my eye but in reality the large pool was a strange turquoise and I never saw them clean it - so I was not keen to go in (and I swim everywhere!) and there was a lot of noise from the work they are doing in the port - 2 large cranes are dragging dirt up from the bottom of the sea and putting it on huge boats to be carried away - which makes a lot of noise (October 2019). The infinity pool in the photos is for use by the bungalow but it is small - smaller than you imagine from the photos. The staff are cold and professional but clearly this is just a day job and they look at every guest as a walking wallet rather than being warm and caring - the only hotel we stayed in where we felt like we were being given a favor that we could stay there - and the place was pretty empty! The only exception were the staff in the breakfast room who were lovely and attentive and very warm. Shame they can't replace the lobby staff! We changes rooms as the twin beds were fixed in place to the floor and around the fixtures the carpet was all threadbare and looked not very appealing... but in the end the other room they gave us was less nice and much more noisy - to sit on the balcony you felt you were inside other families, so we ended up moving back to the first room. The hotel is exciting - you are up on the top of the cliff with views but we didn't enjoy it

This property was probably fabulous years ago. The furniture is really old and soiled and the property hasn’t been maintained. The staff was friendly and

The Wi-Fi is very poor, only accessible in certain spots. The service was excellent and the food at the restaurant on site great!

This hotel is a very old hotel, late 60' early 70' I think. NO WIFI (only in lobby) I got a refurbished room. very nice. I got a glimpse on other rooms. not as nice. Common areas are remained old un-refurbished. Breakfast buffet was excellent. The best thing about this place, is the amazing view, overlooking the town and the sea. My room was very spacious and comfortable. Balcony with wood floor, very comfortable furniture, clear glass rail, breathtaking view. Air jet bathtub and a large shower. TV in front of bathtub. The location is very special. it is up on top of a hill, so must use a car (or taxi) for going down-town.

Beautiful hotel with an astounding view. We had a semi-private infinity pool that was icy cold. The hotel seemed a bit understaffed, but it was late September and there were not many guests. Breakfast was great.

I loved the service, the place that is located and the renovated rooms.

VIllas are great, non villa rooms are terrible. Whole property could use some TLC and updates. Fantastic views, location.

It would be nice if they offered better service at the pool, ie. drinks, light food etc. Nobody came around regularly to offer such service.

The location is amazing with fab sea views. The lunches were delicious and the villas were fantastic- modern and very big

The view is incredible. Very friendly staff. Upon arriving and throughout our stay, there was no air conditioning in the hotel; only in the room.

This luxury is located high above the port of Nafplio and has an incomparable view. We were given a complimentary upgrade to a large suite. The restaurants and bar were excellent. The two pools were very clean and also had amazing views. Access to the restaurants and shops of the town square area is very easy be The hotel staff was very helpful in arranging transportation. We highly recommend this property.