Excellent property, would definitely return again

Property in need of some modernisation. My room was small for 3 adults and the aircon was insufficient. The room however was kept clean and fresh towels delivers daily if needed. The staff were amazing and the hotel kept clean inside and out. Ample choice for breakfast (I booked b&b) all fresh. Enjoyed my stay

The hotel location was great, near the nice beach and all the nice restaurants and shops, The staff were very welcoming and nice. Dislikes: Hotel had small cockroaches in the room, make sure you close luggage or bags specifically for your dedicated kids skin, however i have heard most of hotels have cockroaches, so its not this hotel only.

Stayed at the hotel for 6 days for my birthday.booked the privilege room, which included the a la carte dining and privilege lounge and terrace. Fabulous service and facilties and I would reccommend.Will return to this hotel.

An amazing stay , 2nd time back and it’s the only place I want to stay !. Super clean , good food and wicked entertainment . Everyone so helpful and friendly .

Great stay. Great location.

I truly loved all the staff! Very helpful and friendly! Did not like the fact that you had to pay for a hot tub or that you had to make an appt for the gym. That was very inconvenient and the gym VERY small so they only allowed 4 people in at a time. There were also too many rules surrounding making appts for meal times. Most all inclusive hotels allow me to go straight to dine and not have to stop and make An appt for each meal. The absolute best time was the live entertainment they had every night but the wifi was terrible. Beautiful infinity pool over looking the ocean was phenomenal!

Excellent hotel a few quirks such as having to book each meal before Otherwise staff very friendly and attentive Might consider again if return to Tenerife

Last minute booking. Hotel was lovely. Let down by carpeted corridors leading to rooms looking very worn/stained. However, stepping in to the rooms the room was immaculate. Im always disappointed when you book meals and drinks are not included, even water. Overall a great stay just a few niggles.

The hotel is quite good however the GIM has many faults machines even one running machine wasn’t working Also we need to pay for the towels !!!! My first time at life that I need to pay As for the safe

Everything is 10/10 for this hotel even after the Covid-19 measure that are in place. Hotel is clean Food is great Drinks service is excellent with all premium brands used Pool is super nice All staff are friendly Would definitely The only thing is to make sure you get a room with a double bed. Having two single beds was super annoying because they was on wheels and moved all the time.

with the honourable exception of Bradley on reception , I found the staff to be generally , sometimes wilfully, unhelpful . When paying £100 a night I do not expect to have to pre- book my breakfast time the night before on a screen like those in McDonalds , sometimes having to queue to do so. No doubt ‘because of covid ‘. Well , I’ve stayed in many hotels over the last 15 months and not had to do this . I was refused a late check out as the hotel was full. However, I’m sure they weren’t clean all the rooms on the stroke of 12 and all new guests checking in at 2. It could have been arranged if the staff had actually wanted to . This was no surprise . After a full week I’d become accustomed to such indolence .

The stay was amazing lovely clean rooms .Not many at the hotel because of covid but just enough.Ive been to a few hotels in my time but the staff was 10/10 .

Very clean, very helpful staff.

The hotel was lovely, however spa wasn't open, probably due to covid. Due to there not being many people in the hotel, the buffet was only on a few days and the rest you ate in the a la carte. This was a free upgrade but unfortunately there wasn't a lot of choice, so you were eating the same things quite a lot. Reckon this would have been great if everything was open.

ROOMS: Booked a standard room. The room was the smallest I have ever seen in a 4 star hotel. Upgraded it to junior suite and received a room equivalent to a standard one in another location (in from of the seaside) at a 5 star. The first 2 days we had to call to have the room cleaned. The last two days there were coakroaches (maybe this a general environmental issue in Canary) SERVICE: The service was: 1) excellent at the COVID security check at the entrance 2) average at the reception 3) unfriendly at the swimming pool bar POSITION The hotel is excellently placed from Las Americas. OTHER The swimming pool area are excellent. The app system to book the self-service is intuitive and useful. In general the Corona management from entrance to internal management is well executed Conclusion: the place is excellent if you are looking for a place attached to Las Americas beach (reachable in 1 min) and you are available to pay more for this asset while not expecting to have any price linked perk.

The WiFi was an absolute joke!! Stayed for a week, I couldn’t get any work done. Buffet could have been better

Food was very good. Wifi weak. Only pool bar was open at night and did not like being served a gin and tonic in a plastic beaker! Glases were used for beer and wine.

Have stayed at the Conquistador a few times. I have to say the hotel has excellent measures in place for dealing with the Covid situation. The room was looking rather tired also stains on the wall as if someone had shaken a can of fizzy drink and sprayed them. However the bedding was immaculate and the general cleanliness was very good. I did point this out to the to Guest Services as feedback not a complaint. I should make it clear I was offered a room change which I declined as was only there for the weekend. I would certainly stay again. Great Location and the staff service is excellent all working very hard through this difficult time.

We stayed at Conquistador during a covid-19 lockdown. Whilst we were confined to our rooms or six days only to leave for meals within the hotel, H10 and particularly the staff did everything they could to ease the disruption and loss of our holiday. All meals were provided we had booked a b&b stay. Staff were pleasant and very attentive, always smiling to ease our disappointment. Regularly they enquired to ensure we had everything we needed in the room. Nothing was too much trouble.

2nd time there. Excellent break. Great place to unwind.

Location of hotel is great, clean and tidy, helpful staff. Nice large pool and pool area. Buffet food very bland, we were there for a week after 3 nights we ate out for the rest of the week. Deposit for pool towels, WHY? It took nearly and hour to get the towels.

Great location good food except buffer area. Major issues with door control entry system throughout 11 night stay remained unresolved. Only real option for dining is to pay premium for speciality restaurants or dine out.

Nice location close to everything good food beds too hard

Nicely decorated. Nice staff. Wouldnt fault anything.

Good location. Variety of food available. No particular dislikes.

The hotel was nice, clean and modern. The food was good and it was close to everything. We were upgraded to a pool view which was lovely but the evening entertainment was extremely loud and could be heard with the balcony door shut which is not ideal with a 2 year old.

Great location, excellent team well worth a stay Stayed for 5 days as a solo traveller and couldn’t be more pleased with how accessible everything is

It’s in a good area staff are really friendly and help full

Basically all good. Hated room overlooking poolside scenario/noise, music etc. but changed it next morning, much better. Nice vista of sea & mountains.

Good atmosphere good food great location allround nice hotel

Didn’t like the room it wasn’t upto date as it seemed, old fashioned & not value for money at all, more like a 2-3 star than 5