Property was spotless and the hard flooring was very clean. The pillows were a little thin and a trip to the desk. it was taken care of by super helpful staff. (reggie) This is a minimalist hotel, bring your own shampoo. Half the price of surronding properties.

Easy access No coffee pot in the room and no coffee downstairs is a complete deal breaker!

Even though the staff was busy they checked us in promptly. Room.was clean.

The refrigerator was disgusting, there was only one person working the from desk and he was also doing the laundry.

There is lot of disturbance in room can hear some sounds from the wall in the room. Unable to sleep Mattress is not good WiFi connection is poor and last day before check in it didn’t work completely

Everything about the stay was perfect. The only thing I would recommend is that the property consider putting something on the stairs to make them less slippery. It was raining and my husband fell down the stairs. He is fine. It’s just a suggestion.

Pretty good for the price

Very good experience and amazing workers Thanks Veronica

Desk clerk was nice but rooms were not good.

This Hotel should not be offered on Hotels.com This is a terribly run property. There were ants and roaches in the room. There was a terrible smell of Chlorine inside the Hotel. The Beds were more like Cots with metal legs. I would never recommend anyone to stay at the property and when we complained about the bugs and the smell and wanted to leave, they would not give us a refund. We left anyway.

The room was pretty stark, but we did have two large dogs with us. I ordered a queen bed but only got a full bed. Everyone was very nice and helpful at the desk. Under the circumstances it was a pretty good week we were there.

Clean room. Quick check in/out. Front desk very personable and friendly (Veronica).

I loved that there was an elevator and every entrance is locked by key card. I don't like is that I could hear the highway like I'm right on it, there were hairs on my bed, there's a loud knocking sound that happens periodically in my room, you can see light coming through the side of my door by the handle, my window is all jacked so it doesn't close properly, the tub had dirt in it so I didn't shower, and the covers for the bed are wayyyy tooo light it felt like I wasn't covered by anything.

Took a shower. Water dripped all night. Couldn't stop it. No hand towels.

First room they gave us was still dirty. The 2nd had a problem with the toilet and it over flowed

Very clean

Horrible environment very old

Great 👍

Did not get to stay at reserved hotel. No notification was made by phone call, by text or email. Wasn’t told anything about hotel issues until I arrived for check in. Very aggravating and disappointing with Wood Springs and hotels.com

My Family and I arrived at the hotel,on Friday 10:30, after 4 hours driving we get to the hotel and the receptionist told me that my stay had been canceled, that she was trying to call everyone on her list, that they had a water main brake and part of the rooms were not available. And this issue was a few days before, so she had plenty of time to call, but she didn't, so there we are looking for hotels the entire night. Everyone close by was booked.

Ok so for the price I guess it’s okay you get a room Tv fridge stove sink bed. Extended stay hotel you can’t ask for much.

Room smelled like mold/humidity. Room felt dirty and refrigerator had dirt and rust stains on the outside. Bed was okay.

I have enjoyed my stay here with exception of billing errors. It seems they have a new computer system and there have been several billing issues

The worst thing I have ever experienced in my life and I’m sure they’ll know who I am when they read this. “J” in the front desk has no manners and is rude to the bone. I walk in there to check in on my reservation and surprise! I reserved a double bed room and they didn’t have any available to begin with. They offered a queen bed so I had to accept because I needed a place to rest. Then they say my payment wasn’t going through that Expedia had to release it. I was trying to contact Expedia a “J” says “ma'am. Were you able to get the number to contact them otherwise I’ll give it to you or I can cancel your reservation” I said No! I am already chatting with them and I am not moving from here until someone resolved the issue. Expedia agent said they would call the hotel and they did. He answered right there and told them “I offered her a discount bla bla bla” I said to him then and there “no you didn’t offer nothing” he muted the call and threatened to cancel my reservation if I didn’t shut up. I said go ahead and cancel! Then a guy walks in and asks for his room key because he misplaced it and “J” said. If you don’t bring it in o e hour it will be a $15 charge. So the guy politely says “but I only was given one key” then “J” in his rude voice says “if you don’t bring it back in an hour it’s $15” the guys just walked away. Who do they think they are??? I should have read the reviews before booking! BUT! Expedia made everything much better. They relocated my kids, husband and i

First room ac was out, second room had issue with shower. I was not happy that most of the outlets didn’t work when you turned off the light

My experience was horrible. The filthy hotel was overbooked & we had to shop for a room. My daughter will be visiting soon and she will help me spam the internet with a negative number but true and accurate review. I am told that you infrequently return anyone's money, I'm also waiting for my statement to see if this true. Stop contacting me, I would rather be broke & homeless in California than join your scam & expose myself to more of your unnessary grief. I would send a photo but the "reception desk" was very dark & only one computer was operational. .

Rooms were smoke infested. FIrst room, I could not even breathe as the smoke smell and lingering was so bad. Requested to change rooms and was provided such. Second room was also unbearable. Opened the windown and made the best of a few hours sleep. Upon departure, my bag and clothes all reaked of smoke smell.

The staff was nice and the shower & AC was the best thing about the room. We requested a non smoking room. The entire hotel hall and room smelled of cigarette. The bed was a flimsy bed with a plastic fitted sheet. Honestly I thought it would break w/any slight movement.

No customer service. No towels in tbe room. Roaches everwhere. No shower curtains.

The Property and Room was clean except the ild Bar of soap left in the shower up top. Im sure cleaning person just missed it. But overall very Clean very nice.

Called 1 hour before my check in to tell me they had no room

I don't like that they have their lights on a timer that is very unsafe no lights on when you get to the property