Stayed one night as an anniversary treat and it felt so luxurious....we felt spoiled!

Fantastic boutique hotel. Great location. Helpful staff. Bed was smaller than we would have liked. Bathroom sink stylish but not practical.

Drinking water in hall dispenser raised some safety concerns due to unmonitored access. Staff were very courteous and helpful. Entry access was challenging due to congestion in area and limited space to maneuver vehicle.

I wish I remember the gentleman’s that checked us in but he was wonderful! It was our first time in Calgary and at first, the room he gave us was by the alley (where all the garbage cans are and we had experienced that before in Hawaii when the garbage truck came early in the AM, it was very noisy) and we ask for another room. He was very accommodating and gave us another room. Thank you and we appreciate you!

the rooms are really dark, even with all the lights on. the location is great, directly across the road from the tower. but it is the main road so... the hotel was nice but it wasn't to the standard i expected for the rating, in truth a premier inn is better, especially the bed, we barely slept. the spa is a sauna only so disappointing. the fridge is packed with chargeables, but only two tiny milks, but as we only got 1 coffee cup and 1 pod... overall the staff were nice but the place was dismal and disappointing. the location was great though, one street from many bars, a short walk to the core shopping mall, even if the area has lots of homeless there, it was a good place to start. We were told by several locals that the restaurant wasn't nice and was overpriced so we ate out and had little trouble finding good food at very reasonable prices (about half of what I pay in London, UK)

Great location in downtown Calgary!

I loved everything about my stay. Spacious room, comfortable bed, lovely staff, central location.

The rooms had modern finishes and provided amenities such as a Nespresso machine and rainfall shower head. The room had a great layout and made it enjoyable to prepare for business or a night out.

Excellent staff

This was an amazing stay! Very modern, clean and beautifully designed. the gym is clean, big and has amazing view

Nice hotel, clean, and friendly staff. Would stay again.

It would have been nice to know the roads around the hotel would be closed for a parade. We had a morning flight but had to get up very early to avoid having our car blocked in. We wouldn't have stayed there if we'd been told ahead of time.

Loved the hotel and the rooms - modern, large. I would highly recommend this hotel.

Luxury room setup

Every staff member my wife and i delt with was amazing!!

Perfect experience

We had a great stay here. Staff was super friendly and helpful. Beds were comphy and it was one of the best showers I’ve had in a long time!

Great stay at this hotel! The location is perfect—right in the city center, close to Calgary Tower and Stephen Avenue Walk. The room was clean and smelled nic. The staff were friendly and made me feel welcome. Highly recommend if you're visiting downtown Calgary!

Nice view from room and wonderful experience

Nice clean and modern, stay at a lot of hotels and found they went above and beyond. Have the right about of updates, coffee in the room is Nespresso and not cheap coffee.

Charcut offered excellent food and a great bar.

A beautiful hotel with stunning rooms and countless dining of every level all within a short walk

Great service! Beautiful hotel in a walkable part of town.

Lovely place to stay in downtown Calgary. Rooms are well appointed and comfortable. Service staff was friendly and very helpful.

Ended our Canadian Rockies vacation in Calgary for one night at Germain. Loved the modern vibe but noticed mold in the shower and the wood slat blinds did little to keep light out of the room. Location was A+ though!

What an amazing experience, always friendly staff

Room and bathroom were spacious. The room furniture was outdated. Desk chair was old and unsteady. The carpet on floor was rough and old. Usually this type of carpeting is used in hallways or high traffic areas. It was pitch black so I can only imagine how dirty it was since I don’t believe they shampoo it between check ins. Disposable slippers should have been provided. Staff was great except for one female bartender in the restaurant who was rude. Hotel should invest in updating rooms. Valet parking was also on higher price side $50 per day and no near street parking available near by.

Great hotel; we good a really Good value for our money and a friendly, helpful staff. We would definitely go again

The staff were amazing and the hotel is well kept and beautiful. The Canadian hospitality is genuine.

Small rooms, but clean and attractive facilities and amenities.

A very nice hotel, the lounge should open earlier than 4pm and the staff seemed bored. It wasn’t very busy which I understand but there was no buzz in the hotel at all

The staff couldn't do enough for us. Even arranging for hotel maintenance to repair our suitcase. They went above and beyond. Ten out of 10 for the staff. They were a credit to the company.