Encanto Acapulco
Resort in Acapulco
Resort a 5 stelle
Motivi per prenotare
Gli ospiti lo adorano quiGli ospiti assegnano a questa struttura la massima valutazione
Esperienza di alto livelloUna delle proprietà più costose della zona
Include gli elementi essenzialiPiscina, Aria condizionata, Internet/Wi-Fi e altro ancora
A proposito di questo hotel
Encanto Acapulco
Resort di lusso a Acapulco (Brisas del Marqués) con 2 ristoranti
In questo resort sono disponibili 2 ristoranti, una spa completamente attrezzata e una piscina all'aperto. Non mancano gli extra a costo zero come il Wi-Fi gratuito nelle aree comuni. Potrai contare anche su un parcheggio con servizio di ritiro e riconsegna auto gratuito e un cocktail di benvenuto. Altri servizi includono 2 bar/lounge, un centro fitness e un bar a bordo piscina.
Encanto Acapulco offre 44 sistemazioni con aria condizionata, docking station per iPod e minibar. La biancheria da letto include copriletto in piuma e biancheria da letto di alta qualità. La TV LCD da 42 pollici con canali premium via cavo. Le camere hanno bagno parzialmente a vista. I bagni comprendono doccia con soffione a pioggia, pantofole, set di cortesia gratuiti e asciugacapelli.
Sono presenti una piscina all'aperto e una vasca idromassaggio. I servizi ricreativi comprendono anche un centro fitness.
In questo resort sono disponibili 2 ristoranti, una spa completamente attrezzata e una piscina all'aperto. Non mancano gli extra a costo zero come il Wi-Fi gratuito nelle aree comuni. Potrai contare anche su un parcheggio con servizio di ritiro e riconsegna auto gratuito e un cocktail di benvenuto. Altri servizi includono 2 bar/lounge, un centro fitness e un bar a bordo piscina.
Encanto Acapulco offre 44 sistemazioni con aria condizionata, docking station per iPod e minibar. La biancheria da letto include copriletto in piuma e biancheria da letto di alta qualità. La TV LCD da 42 pollici con canali premium via cavo. Le camere hanno bagno parzialmente a vista. I bagni comprendono doccia con soffione a pioggia, pantofole, set di cortesia gratuiti e asciugacapelli.
Questo resort di Acapulco offre accesso wireless a Internet gratuito. Le dotazioni business comprendono cassaforte e telefono. Le chiamate urbane e interurbane sono incluse nel prezzo (potrebbero essere previste restrizioni). Le pulizie vengono eseguite tutti i giorni; inoltre, è possibile richiedere ferro/asse da stiro.
Sono presenti una piscina all'aperto e una vasca idromassaggio. I servizi ricreativi comprendono anche un centro fitness.
Per utilizzare la piscina si richiede la supervisione di un adulto per i minori di 11 anni.
Servizi
Piscina
Aria condizionata
Internet/Wi-Fi
Parcheggio
Lavanderia
Balcone o patio
Idromassaggio o spa
Palestra o centro fitness
Mappa di Acapulco
Camere disponibili
Standard Room, 1 King Bed, Ocean View
1 Letto king size • 60 m²
Può ospitare 3
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Deluxe Room, 1 Bedroom, Private Pool, Ocean View
1 Letto king size • 99 m²
Può ospitare 2
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Comfort Room, 2 Double Beds, Beach View
2 Matrimoniale • 60 m²
Può ospitare 2
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Panoramic Room, 1 King Bed, Ocean View
1 Letto king size • 90 m²
Può ospitare 2
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Ocean Suite Bahia
1 Letto king size
Può ospitare 2
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
€€€€
Recensioni
10.0
Excellent!
6.0
The service is friendly but really slow
8.0
My recent stay at Encanto Hotel in acapulco following the aftermath of Otis left me with mixed feelings. The property has impressively restored the hotel, but certain aspects of my experience gave me pause.
The restoration efforts undertaken by the property post-Otis cannot be overlooked. The hotel has done a commendable job in bringing the property back to its former glory, which is truly praiseworthy.
However, I was disappointed by the prevalence of hidden fees, particularly the daily service charges that were not explicitly communicated upfront. I paid more in service charges and tips than the costo of food and beverage.
Additionally, the lack of complimentary in-room coffee in the mornings was somewhat surprising and felt like an inconvenience.
Moreover, the inconsistency in service was evident during my visit. On multiple occasions, I found myself having to actively seek out waitstaff at the pool area, which detracted from the overall relaxation and enjoyment of the facilities. Attention to detail seemed lacking in some areas, and I believe this is an aspect that could be improved upon.
While the hotel's restoration efforts are commendable, the issues of hidden fees, service inconsistencies, and attention to detail detracted from what could have been a more enjoyable stay. I hope that these areas can be addressed to enhance the overall guest experience in the future."
Overall Rating: 3/5 ⭐️
10.0
Amazing experience the property has great view and the service is excellent!!
10.0
Staff is excellent! The location is great and the views are truly amazing! The breakfast food options are great but the dinner menu has room for improvement but the vibe is five stars. The villas are definitely worth the money and the pool area was spectacular. Overall Encanto is great property!
10.0
amazing
5.0
Warm service and the best views of the Acapulco Bay! Origen restaurant is a must!
10.0
The view at this property is breath taking.
Nonetheless, this property is not very safe for young children. The lobby has many openings where a small child fits and it is on an upper level.
10.0
The view is good
5.0
I was hesitant to go to Acapulco with recent crimes. However, to get to Encanto you must pass 3 guard gates. It is also about 30-40 minutes outside “old” Acapulco.
Encanto was clean, (for English travelers) everyone spoke English, simple elegance, service was amazing and private. The views are spectacular.
Another highlight was the private dinner my husband scheduled for our 30th anniversary. They gave us a private balcony, a custom menu with wine, a private server and candle and roses all around.
We really enjoyed having our own patio with an ocean view including a pool. And there is 24/7 room service.
There isn’t a concierge, but the front desk staff is helpful. They know the history of Acapulco, the old Hollywood romance and shows and local attractions.
4.0
El hotel es sensacional. La atención maravillosa y la comida deliciosa. Vista y diseño bello, aunque a veces poco funcional (esquinas de cama en que fácilmente te lastimas, llaves de lavamanos poco funcionales) .
La luz del baño sumamente baja para lograr maquillarse.
8.0
3.0
This is an amazing hotel and it's been many time I go there however this time there was no hot water in our room for 3 days and the only answer we got from the reception was.."we are sorry"... So huge disappointment for this trip.
Except the hot water this hotel is amazing!
1.0
The manager, Ilyana, would not honor the VIP upgrade. She claimed that there was some sort of error, yet hotels.com confirmed that there was no error. This was a blatant manipulation and everyone should be warned that this hotel clams to support the VIP program but when you check in they say that they do not.
4.0
Only two restaurants so not many choices. We started off bad with the receptionist! The roooms was nice and the pool was quite!
10.0
El encanto was really amazing. The views were spectacular. It felt like I was on a Greek island or in Italy. It was so peaceful.
5.0
Amazing!!! it is a great place to stay. Clean, comfy, beautiful architecture,delicious food,
5.0
Can’t day enough good things about this property. The architecture and grounds are beautiful. Thr staff is amazing. And the onsite restaurant was a nice surprise. But the Spa and staff were the stars of our stay.
2.5
Excelente servicio y comida. Volveremos pronto
10.0
The place is amazing, incredible views, the friendly staff and service are great and the food was great... I would definitely come back any time soon .. I think it’s the best Hotel in Acapulco, five stars ⭐️⭐️⭐️⭐️⭐️
5.0
Our stay was excellent, very clean and well maintained property. Staff was very friendly and most of the staff spoke English. We really really loved our suite with a private pool. Amazing property very small and private.
8.0
It’s a relaxing, secure and beautiful place to stay!
5.0
Everything was great! Perhaps a better beach club would help.
5.0
The staff is very friendly. It has incredible views to Acapulco's bays. The room is very spacious and clean. The pool area is very neat and welcoming.
5.0
The food and service was top notch. Every employee worked hard to make sure we were happy and taken care of.
4.0
Peaceful and relaxing. Great food and service. Very stlylush decor
4.0
Huge pool overlooking the bay, Brisas all day long, service was extremely good.
5.0
Simply relaxing ambient and delicious food!
5.0
Great service and great hotel! Stayed in the pool Villa and the rooms were beautiful and comfortable.
5.0
The entire experience was nothing short of amazing, from the check-in to the facility, to the staff.
5.0
Facilities are spotless. The staff is outstanding. Lacks ambience.
4.0
Really nice design and hotel ambiance. Pool is really nice and spa services excellent . The only concern is the room . I stayed in a room with its private pool and curtain isn't blackout and early morning the sun is directly on that side . A/C Works but don’t expect the roll to be cold , it will maintain the temperature around 72/73 F.
4.0
Everything was amazing until checkout. When we were checking out they were charging us $700 pesos for a mini Moët bottle that we didn’t take from the mini fridge. It was really uncomfortable being accused of stealing a bottle just because they had messed up their inventory
2.0
Modern hotel with beutiful view see and bay with friendly staff that is far from beach (10 miles), restaurant and any road. As of result you are stuck to use the hotel over rated restaurant with extremely high prices (10 us$ for 32oz bottel water) for over rated food. Review your charges daily or you never can fighter your bill as not only is not English but some charges are dubble and in our case in triple for same items. Do not use the Taxi service in hotel or you be charge two and half times of regular price ($470 v $200 Mexican).
I do not recommend this hotel.
5.0
This is beautifully designed and well-run hotel in a magnificent location overlooking Acapulco bay. We were upgraded to a larger room with a large terrace and it's own little pool. The staff were tremendous and service was highly professional, personal and considerate throughout.
5.0
We had a wonderful time at Encanto. First of all the architecture of the resort is just stunning and it has unbelievable views of the bay and ocean! Our room was quite comfortable and every need was attended to. The staff was attentive and very friendly. They even helped us as we tried to speak in Spanish! We thought the food was outstanding. The chef at Encanto is fabulous! There were so many wonderful options on the menu for us to choose from, unfortunately we didn't get to them all!
We had a wonderful relaxing time it truly is a place to get away from it all.
5.0
Wow what an amazing place to visit if you feel like catching up yourself
5.0
This hotel is ver nice to relax, hace a romantic weekend and enjoy yourself, it has stunning views of the Acapulco bay and the Pacific, great pool, nice restaurant, and awesome room. I definitely recommend it.
Domande frequenti
Quanto costa questo resort rispetto ad altri a Acapulco?
Il prezzo medio per un affitto a Acapulco è 107 € per notte. Questo affitto è 364 € sopra la media.
Il parcheggio è incluso in questo resort?
Sì, il parcheggio è elencato come un servizio per Encanto Acapulco. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo resort?
Sì, presso Encanto Acapulco è disponibile una piscina. Buona nuotata!
Encanto Acapulco accetta animali domestici?
Purtroppo questo resort non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Encanto Acapulco?
Abbiamo trovato 8 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, internet/wi-fi, parcheggio e lavanderia.
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