Great property

Lovely apartmemts, very clean & perfect for our night away. 10 minute walk to centre & staff were very helpful

All exactly as anticipated. Very pricey due to it being the Edinburgh Festival but that is to be expected unfortunately. Overall it was well located and very spacious. It was great to have the kitchenette facilities which was handy for grabbing a quick breakfast before going out and viewing back to back shows and performances. It certainly ticked all our boxes!

Great space

Our stay was truly wonderful. The staff were all quite friendly and helpful and the included amenities made us feel as if we were at home. Our unit had everything we could have wanted, from included wifi to luxurious bed linens, a clothes washer/dryer, a fully-stocked kitchen with dishwasher (even including dishwasher tablets and washing-up liquid), large soaking bathtub with a rainfall shower head plus a handheld nozzle, and blackout curtains that were very welcome for the long days of June in Scotland. They even had umbrella rentals in the main lobby. It was our first time in Scotland and the staff offered plenty of assistance and advice. We were in town for just a handful of days for the Eras Tour but, thanks to our central location, we were able to see just about all of the sites we wanted to. We were a short walk to the Haymarket tram stop, multiple grocery stores, restaurants, cafes, and shops. A leisurely 20-minute walk east brought us to Edinburgh Castle and the Royal Mile, and the same distance in the opposite direction brought us to Scottish Gas Murrayfield Stadium. I have already started planning our next trip to Edinburgh and we will definitely be staying here again. I honestly cannot recommend Staycity Aparthotels in the West End enough.

I'll start with the positive. The employees at this hotel were very kind and tried their best to solve the issues we had. And the issues were plenty. When we arrived, we got off the elevator on our floor to find a construction zone. Unassembled furniture, cans of paint, and plastic tarps on the floor everywhere. It is bad business to rent out the one room on a floor that is almost completely under construction. Not only that, but there we workers hanging around in the hall doing work early in the morning and throughout the day and they were SMOKING CIGARETTES in the hall. The smoke got into our room. We were given the excuse that they were "external contractors" and not employees of the hotel so nothing could be done. Give me a break. The next issue was the shower. The only temperature that would come out of the showerhead was scalding hot. The temperature knob didn't change it at all. After multiple attempts at fixing it, one employee was able to turn down the boiler to lower the highest temperature for all the rooms. Three days in a hotel and none of us were able to shower is unacceptable. Maybe it was good that we couldn't shower because it was an accessible room and water went everywhere if you tried to turn the shower on. A slippery safety hazard. If you do have a reservation make sure you are not given a room in a construction zone!

Nothing specific

Definitely will stay here again. Highly recommended.