Amazing staff , Amazing breakfast! Clean room. Everything was perfect!

Stayed here for 5 days, and what a stay we had! Service here is excellent, beyond excellent, and if not for fantastic service, our stay would not have happened. Ms Kurnia and her colleague went out of their way to make this stay possible for us. They worked some magic for which we are truly grateful. Communication was easy, fantastic English. During our stay, WhatsApp texts allowed for us to place our teatime and breakfast orders no matter where we were. This is extremely convenient. Some breakfast and tea time items were a hit, some much less but there's good food all around Bali anyway. Dining aside, the villa itself was spacious, the pool did not feel extremely cold even in rainy weather and the bathroom was spacious! Overall, great location, great villa, and more importantly, absolutely fantastic service! Thank you so much, Ms Kurnia and your friend, who helped us make this stay possible!

On 22/1 the whole villa did not have water from 9:00 until 4:00pm (6hours). Staff could only say it was fixing without any contingency plan provided. The toilet bowl in one of the rooms was leaking causing extremely terrible smell filled in the whole room. Everyday we complained and the staff came and tried to fix but in vain. No room was offered to change. They just covered the smell by spraying room refresher. Not acceptable at all. When asked for senior management attention, the staff said she was on CNY holiday and not in Bali.

Fabulous!!! We love this place! The room was clean, very comfortable and so romantic with private pool. The staff was amazing. They are very nice, friendly, and went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Bali.

Everything was nice but swimming pool was cold and dirty

Such a lovely, clean property. Service was amazing, communication via WhatsApp was so convenient. Will certainly be back.

Our stay here was a 8/10. The staff there was extremely nice and lovely and they made us feel very comfortable. They provided us with the best recommendations and they always communicated with us for breakfast, tea, or anything we needed to know. Seminyak was our favorite city to visit in Bali and the hello action of the hotel was just perfect. The only thing I would say was not the best experience was having different room/section for the living room/bathroom. It was annoying to leave the bedroom area to then go outside and open another door for the living room/kitchen. Overall good experience and we enjoyed the floating tray breakfast. The staff there really made our experience memorable.

The in-villa breakfasts were excellent and the service from the staff in general was fantastic. I think next time we will book a 2 bed villa so we get a bit more space though. The pool was really nice and the location is quiet.

What you see is what you get!

A wonderful stay at a beautiful villa hotel surrounded by beautiful greenery. Utter perfection and very friendly and welcoming staff.

It is nearby the beach and centre and the host are very helpfull

A very comfortable stay. Excellent pool. Lovely welcoming staff. All of the communication is done via WhatsApp so it’s very convenient. A short walk to Doppio Cafe Pink and a raft of other great spots to eat and drink. Will happily stay again

The staffs are very nice there. The room is clean and comfortable and we can walk for food and convenient store.

Great villa, very clean pool was great super friendly staff.

Staff were all very friendly and greeted us with a smile every time we meet. They also make sure to accommodate to our requests to the best of their abilities. Airport transfer was also great. Air-con was super cold and hot water was super hot.

Location is slightly off but the free shuttle definitely helps. Great stay at this resort, highly recommended.

The combination of a pleasant private pool, good room service and a separate lounge area found us spending more time relaxing in our 'mini villa' than exploring the island. The included afternoon tea was to a standard only to be found at hotels such as the Ritz in Piccadilly. If you are looking for a peaceful, worry free stay the Icon is hard to beat.

We loved it here,staff were awsome and very pleased to accomadate us.The food was the best food I have ever had at any motel,hotel or resort.Management were very helpful too.I highly recommend the Icon to anyone who is looking for a well deserved break and togetherness.

Excellent stay. Top notch service. Beautifully designed and very good sized room for the family. Excellent restaurant. Afternoon tea is a huge plus.

The Seminyak Icon offered us all the modern conveniences and more. The privacy and courtesy of staff was by far the best Ive ever come across. The food was exceptional, the complimentary breakfast and high tea was fantastic. The bed in our one bedroom villa was comfortable.and the staff were there to help every step of the way. I would definitely go and visit again. This made my Bali holiday that much more of an experience.

The hotel was beautiful and the staff couldn’t do enough for you. Once I booked the hotel I got confirmation and also booked the complimentary shuttle pick up at the airport. The villa itself was great with our own private pool. The room was clean and spacious. The beds are so comfortable! The afternoon tea and breakfast in our room each morning was a great little touch. Staff at the hotel even organised a shuttle to take us to Seminyak Square free of charge. There are a few nice little restaurants within walking distance just be aware that the road is quite dark but a torch is provided in the room for you to use. Loved our stay at the Seminyak Icon.

The service, friendliness of the staff was beyond expectation. The location is tucked away but is perfect for a quiet and serene getaway. Food was excellent.

Amazing Villa and biggest private pool I've see in any Bali Villa

Amazing Villa and biggest private pool Ive see in any Bali Villa

Couldn’t have had a better stay and really didn’t want to come home! Villas are spacious, private and comfortable. Infinity pools are really clean. Staff really friendly and can’t do enough for you. Great breakfast options to choose from, high tea was different every day, and it’s great that this is served in your villa. We will return!

I only spent one night here, but I had a wonderful stay. My accommodations were beautiful and spotless, and the service was impeccable. I also took advantage of the spa, which was relaxing and just what I needed. I wouldnt hesitate to stay here again!

Amazingly beautiful place, everyone is attentive and try their best to make sure your stay is comfortable and enjoyable.

Lovely hotel very peaceful away from hustle of Seminyak but still close enough to walk to beach/restaurant/bars. Hotel food was amazing, really great quality. Will definitely recommend.

Lovely hotel very peaceful away from hustle of Seminyak but still close enough to walk to beach/restaurant/bars. Hotel food was amazing, really great quality.Will definitely recommend.

If you want complete privacy.. Hide in your own villa... Relax by the private pool and dont want to see anyone else around then YES this is the place.Location : located in a quite street so you may feel disconnected. It is 5-10 min walk from busy legian shopping street and 20-30 min walk to 66 beach.Free Shuttle service is available but limited availability.Villa : exactly what you see in the photos and virtual tour. Clean and Room service is one of the best. Every time you go out they organise your room.Pool is deep 1.25-1.5 m and long enough for a swim.Food : breakfast had limited choice as well as a la carte menu. But prices are very reasonable comparing with restaurants in Seminyak.High tea is amazing. +++Staff : very friendly. Always smile and greet you. Almost all the places we visited we experience this. Bali people are very friendly.Mini bar is free so what is in there you can consume without a cost.NegativesAs lot of people mention in the comments villa had 3 keys and sliding doors were a struggle to lock.Lighting in side the bedroom and bathroom was not good enough. Felt very dull and dark at night.Bathroom was bit smaller and commode to close to shower glass. When you sit your legs hits on the glass so have to sit side ways.Bed was not comfortable. We complained and they tried their best to help but for this level of villa that mattress was not very comfy.Towels looks very old.

The inclusive airport shuttle, Seminyak shuttle and breakfast and tea make our stay a nice one.The staff are very helpful and they helped us with all the reservations for day tours and dinner.

A wonderful resort with amazingly friendly staff. The private villas were just fantastic a must stay location. We will be back just a great experience.