Rooms were clean, staff was friendly and helpful

There is a church bell tower right across the rooms that rings every 15 minutes, 2 loud dongs. Every 1 hour few dongs. At 10pm a couple of minutes of dongs. At 7am 5 minutes ( I am not joking, 5 minutes!) of ding dongs. Basically if you are ok to be able to sleep from 10pm to 7am the place is great.

It was clean. Bed was comfortable.

Had to tell the exact time of breakfast in advance. People walking by could see directly into the room. Staff not so friendly. After check-out, they did not accept storing luggage just for a few hours.

The location is perfect, which is like 15 minutes from Lucerne station by bus. The room is decent with all the basic needs. The restaurant is amazing with delicious food and very friendly staff.

Ventilation can be imrpoved

A really nice restaurant with a very friendly owner and staff.

The price of breakfast is a little bit steep for what you get (some bread, butter, jam, honey and a little bit of ham).

Lucerne is a very expensive place. This hotel is at the lower cost end, so expectations have to be lowered. The hotel is a bit tired, but had free parking. Also free parking across the road and regular buses into town. Because the hotel has a restaurant, which seemed to be used by locals (a good sign), we were able to check-in late (around 9:30). Staff member was great. The only problem is the beautiful church next door.. the bells chime until 11pm and start again at 7am. Fine for us, but welcome to Switzerland!!

Staff were very kind and helpful. The place, although dated, was spotlessly clean and tidy. Lovely grassed area too. There is a restaurant attached to the hotel which guests can visit for lunch and dinner. Great quality food and handy as Meggen is a little bit out of Central Luzern. Nice, peaceful location near the lake. Some nice places to explore in Meggen too. Wifi was reliable. Bus stop very near to the accommodation. Easy to get to Luzern.

Breakfast was ok for us. Just bread and a croissant with spreads and coffee. Nothing wrong with the breakfast, but we felt it was very overpriced when compared to other hotels we visited in Switzerland which have a larger spread for the same, if not cheaper price.

Clean,silent, ok size room. Location was great. It seems far from the old town however the hotel is very well connected to the city via Bus 24(every few min) Bus station was right in front of the hotel.

Hand towels were missing. I guess its a Switzerland thing as its the second hotel without...