Food

Hidden jem, I stay here every visit to Whistler. It steps you right out into the village and has parking. Loft style is perfect for my family. Put our daughter to sleep upstairs and don’t need to worry about waking her.

So well located.

Our bed was broken. The tv was small and hard to watch from were it was placed too far from the sitting area. The room was awkwardly set up and had difficulty getting our luggage there with all the stairs.

Liked comfortable bed. Didn’t like extra cost ($30) for parking.

It was not easy to navigate where the hotel was. The lobby looked run down but the room itself was wonderful!

had a beautiful loft room with a deck and view of the Whistler stroll.

Absolutely perfect. Room was clean and comfortable. Very cozy. Kind and very helpful staff. Ideal location, very central. Easy parking. Safe area, quiet and close to everything. Would 100% return when we'll come back to Whistler. Thank you so very much for making our stay so special!

The hotel was unique and felt more like an apartment with the loft. Nice views and had a comfy bed.

The staff was very friendly and helpful. The unit was not as clean as it should be. The couch was very dirty, had to lay towels on it to be able to sit down. The vent in the bathroom above the sink, you could tell it had never been cleaned. It was full of caked on dust. I left some kleenex on the dresser, they were not even picked up. The location is prime, but unfortunately i would not reccommend it because of the cleanliness issue.

property needs an upgrade

The location is infront of the village and close to restaurants and shops. The pool and hot tubs was at a different location. Room did not have direct access to elevator and prepare to climb stairs. Check in was difficult to find location and online checking in was not convenient. Additional cost for parking

Bed can be firmer, realize that the toilet paper was not brand new. It was half used for the roll

Great thanks

It’s a very nice loft with second floor with excellent patio and beautiful view. The only downside is the room on the second floor has no AC. But good thing the weather is not that hot.

We were really comfortable in the queen loft w/ sofa bed. The Wifi was exrememely spotty, so if you are going there to work, or need connection, you may want to check this out first. Not sure if others have had the same problem. Luckily, we brought books, etc., so it didn't affect us too much. The staff was so helpful, respectful and friendly. Check-in and out was smooth and the staff gave us a great parking spot (as one of us has mobility issues). They also gave us accurate recommendations on accessible lakes nearby. We really appreciated the staff!

Fantastic location to get everywhere around whistler

Nice hotel

Check in staff were great! Charlotte was so helpful and nice! Showers were slippery, water pressure was weak and half the shower head didnt work. We had 2 rooms and had the same issues for both. Also couldn’t use my dyson air wrap In the washroom, it stopped working.

Did not leave my room as I had to sign a paper stating that if my dog makes noise that the spca would be called and would take the dog away. So I was scared to leave the room as I wasn’t sure how my dog would react when I’m not there. I’ve travelled with my 5 pound dog in the past and no issues. Ended up checking out a day early as I didn’t want to stay in my room the whole trip.

cigarette burns in the couch, lots of flies inside ..

Best

We had a sweet with a queen size bed in a loft. It was so hot in the loft we could barely sleep. Room was small and not well laid out no parking for our truck. The staff were excellent. However, based on the rooms, I wouldn’t stay here again

Excellent location Great vfm

I don't like bedroom tow label bedroom staircase too tight and bed area very tight also even mattress not comfortable

Staff is helpful. Nice pool and hot tub. Located at the centre of the Whistler village. Very clean and inviting.

As it was around end of school and graduation there were loud and drunk people misbehaving (urinating and vomitting) on the grounds so I would have appreciated more security to monitor the public spaces.

Very nice

The two young staff members at checking desk were excellent!!!! Thank you so much

booked a room expecting to have a microwave, but there isn’t one. Although that’s fine, I was surprised by the lack of amenities, such as a kitchen or other features. Additionally, when we used the electric kettle and heater simultaneously, the power went out after a few minutes. This means we can’t use multiple electronics at the same time. The air conditioner also makes a lot of noise, making it difficult to keep it on for long periods. No kitchen, slippers and microwave and fireplace. I requested room slippers, but there are none provided. This makes it inconvenient as I have to either wear my shoes or go without them in the room. Additionally, the swimming pool is not in the same building where I am staying; I have to cross the street to access it. The pool also seems unclean. It ended up with skin trouble. The sauna was particularly disappointing. It is located on a different floor, the fourth floor, and situated between rooms, which doesn’t seem like the appropriate place for a sauna. There was no exhaust fan in washroom, which cause smell after shower

This hotel is conveniently located in the heart of Whistler village. this is the first hotel I’ve stayed where check in/room key/ check out is all done electronically through your phone which was pretty cool ! I was even able to text to ask about wifi and a late check out and they gave a quick response. The balconies don’t have any chairs and they should, and our shower door was broken. Other than that it was a nice stay

I had a great experience and would definitely go back again.