We enjoyed our visit. Hotel and staff were lovely. The staff actually we exceptional. The bed was a bit firm and the door should be more sound proof. You can hear people in the hall like they’re next to you. They do supply ear plugs though. I’d have no problem staying again. Great location to everything downtown Banff has to offer.

Brewster Mountain Lodge is ideally located near Banff Avenue. It used to offer free parking which was a huge bonus - they recently changed it to $18 a day. They have a frequent guest program but rooms booked through a third-party don't qualify. They told me they'll match online offers. Breakfast is included but we typically eat somewhere else to get something more substantial.

Stay was nice, but found that the staff didn’t understand our timeline and kept the trying to cancel our time they walked in in the morning while we were still there and didn’t understand that we were checking out at checkout time

Staff at front desk is nice! Gave us good advice on things to see and restaurants. Breakfast is very good (included) In middle of the town so everything is close

Good location

Nice hotel, friendly staff. The only downgrades were the trains running though the night, and a pretty skimpy breakfast option. But overall, it was a good experience.

awesome staff plus nice clean rooms

We stayed in late Sept early October. The hotel was quiet and there was very little street noise at night - although it was in off season. Our room had the bed located up a steep set of steps with the living area and bathroom downstairs. If you don't have to get up at night much - that works. However, if you are older (we are) the walk down the steep steps can be tricky and definitely wakeful. The view was beautiful, the living area was nice to have although there is a small round table instead of a desk (and we were both working remote at some points). The staff were helpful upon arrival. We opted for minimal cleaning and so unless you leave towels on the floor or the bed in a heap - they will not change or refresh. (we learned) The one elevator can get busy but it works. The breakfast area is designated in the parking garage - and had hot cut potatoes and canadian bacon /back bacon and hard boiled eggs. There were cold cereals and soupy oatmeal. Bagels and english muffins and some sliced fruit. It was underwelming - we chose to eat at Coyotes ( a couple of doors down - which had excellent breakfasts!) The hotel is well located in town and was very safe for walking around even in the late night. The Una Pizza & Wine had great pizza and good wine. The Bluebird restaurant as well.. The Fairmont - Vermillion Room - was also good with a view as well. The Brewster Mountain Lodge did NOT have AC but it did have fans. Parking spaces are narrow in the garage!

This is on one of the main streets in Banff and was very noisy. I did wonder why they provided ear plugs in the room! Breakfast was v basic

Great hotel in the heart of Banff. Customer service was excellent, from prior to arriving and during our stay. Staff were warm and welcoming, and happy to help. The free breakfast was better than expected, it was substantial, with options available, and well appreciated. Rooms were large and clean. Bed was comfortable except for the pillows which felt old and lumpy. Unknown to us, on the first morning of our stay the room clock/alarm was set and alarmed at 6am. This was unexpected and a bit of an annoyance after looking forward to sleeping in. Our rental vehicle was quite large, which posed an unexpected issue when it came to parking in their underground parking space (height restriction noted as 6’4”, but it’s lower then that) so take this into consideration if you choose to utilize their parking.

Hotel was basic and generally quiet. Nice staff and free breakfast good. Overpriced for the room. Would have liked a mini refrigerator and the rooms and bathrooms due for a refresh. Property tries to give a cabin lodge feel but it misses the mark.

The Brewster was in the heart of Banff. We walked along the river on the Art walk, walked to the waterfall below the Fairmont and all over downtown. The area was clean and well kept. If you have tome, have lunch at the Fairmont. It was lovely. The breakfasts at the Brewster were healthy but had very little interesting foods, just the basics. The rooms were large and comfortable the bathroom had a shower/tub combo. All was very clean! The staff wad helpful and very polite. I would recommend this hotel

Everything was amazing from the staff to the room I highly recommend this hotel. It was so convenient for all of the local things we wanted to do in Banff. The staff was extremely friendly, helpful, and knowledgeable. Everything about the hotel was amazing.

Very nice having a parking spot during Labor Day weekend, in the center of the action with lots of dining and shopping options

Cute little hotel right in downtown Banff! Staff was super nice and helpful and got us checked in early. A little noisy at night but we kept the windows open so that’s expected in downtown. Very nice stay!

Located in the town center, the Lodge is convenient to many shopping and dining options. The room was large allowing us to spread out our luggage and the staff was friendly and helpful.

Great stay Staff super helpful and friendly Rooms a bit noisy due to not having air conditioning and needing windows open Ask for a fan for the room for hot days

Excellent location, nice rooms and friendly staff. Breakfast options were very limited.

The Brewster Mountain Lodge was a great choice. The bed was comfortable and it was clean. We had a loft bedroom. Going up and down the stairs was an event, but we didn't mind. Our view was fine, not great, not bad. The breakfast was very good. There was always plenty of food and some great options, oatmeal, yogurt, eggs, pastries, cereal. The only downside was the parking situation. There is very limited parking. We gave up and didn't use it, but that also meant we didn't' have to pay for it. There is a parking garage very close that worked fine. It was paid parking during the day, but it worked. It's right in the middle of Banff, a cute touristy town. You can get to most things easily. It would be my first choice if I visited Banff again. I will mention the hallways are ice cold in the summer. Odd, but if you move quickly you can make it to your room before you freeze.

Loved the location of this stay, room was spacious, clean and comfortable. Wish there was a mini fridge and microwave in the room. Other than that, we enjoyed our stay

The room was great and the staff was very helpful and friendly. The only negative was we would have liked a small fridge our room.

Perfect location in Banff. Located in the heart of town with easy access to dinning, shopping and the Bow River parks and trails.

The staff was really nice and very helpful. The rooms are quite spacious and clean. The location is really close to the shops and restaurants. The only downside to it was that you can hear people talking from the outside but they provide earplugs in the room if needed.

5 star stay in Banff Friendly staff, cozy room, healthy breakfast, excellent location! Thank you! We've great time there!

Room and location were great

The bed smelt like body oder and very uncomfortable. The washroom was half ass cleaned and we found a left over sock at the edge of the bed so you know there was no attention to detail when “clean” For the amount the room cost it was the size of a shoe box and was not clean. $600 for one night is ridiculously expensive for no amenities, poor service, cleanliness, loud, tiny room. I had forgot a tooth brush and there was not even a choice to ask the front desk if you had a complimentary one as she blew off my wife on the phone when she called the front desk. We ended up leaving at 6 am so we could go back to Calgary and have a decent shower and get out of that place. I would never recommend this place to anyone.

Great location walkable to key places in Banff

Beautiful property, beautiful town

Lovely Motel. Great staff Breakfast was hot and great. Easy to walk around town. Nice all around

It’s a nice, clean hotel in a convenient area. Clean rooms but noisy. My room had balcony right on the road but the road side was quiet. It was inside the hotel where you could hear everything. Guests rolling their luggage, guests talking to one another on various floors and all night long someone manning the front desk coughing and blowing their nose. The interior seems to echo. It is a nice room and very convenient to the happenings in Banff.

Staff are very nice, friendly and helpful. The room is nice but a bit noisy, we can hear people next door and in the hallway. The outlets need to be updated so it would be easier for plugging in our cables. The breakfast nook looks outdated and dingy. The location is very centralized, walking distance to shops, market, restaurants, coffee shops….

Great Location, near restaurants, very clean and comfortable beds.