Very friendly helpful staff, room was smaller than expected but was fine for what we needed. Only down side was the phone screen in the room kept turning on about every 30 mins or so in the night hence lighting up the whole room. Breakfast excellent.

Friendly welcome. Tidy well proportioned room. Some street noise but not enough to interfere with good comfortable nights sleep. Rooms away from street available. Nice clean bathroom with very efficient shower. Breakfast served to table arrived as order and good quality. Again staff curteous efficient and well presented. Will stay there again.

Really lovely property. Friendly staff. Room was comfy and had aircon. Overall a 5 star stay. Would not hesitate to stay again. Great value too. The only thing was, the King Room I stayed in was over the dining room, it was enclosed within the conservatory, which mean the lights from that space were directly in the same "space". Hard to explain but it meant the bedroom was really bright through all the windows. That room could really do with better fitting curtains and even black out blinds.

The stay was good. Staff are very friendly and helpful.

I’m had a single room and the bed was comfy . Unfortunately there seemed to be no soundproofing and I was kept awake by guy downstairs coughing and guy above pacing up and down all night . We were told that breakfast would be served between 07.30 and 10.30 am , so I and my son and his partner arrived in dinning hall at 09.30 am , after taking our order for a full English breakfast , the waiter returned minutes later to say that the chef had gone and that we were to late . Despite other guests also insisting that reception had given them same breakfast times as us the staff continued to blame us all for being late ! Such a shame as I’ve heard good reviews about the food , we all left feeling hungrey .

I had a really pleasant stay. The bed was comfortable and clean, the breakfast was lovely, and all the staff from housekeeping to the servers to the shift managers were delightful. The room was a bit tired, but I didn’t mind that. The only downside was unfortunately I was there during a heatwave. There’s no air on and my room was east facing so was roasting from dawn. I had a fan in the room, which helped, but it was quite uncomfortable and on a noisy road so couldn’t keep window open at night. If I’d stayed on any of the other 51 weeks of the year when it’s cold, it would have been absolutely fine.

Great budget hotel if you’re visiting Colchester, I’ll recommend it to anyone visiting from out of town

A nice hotel, very well located in the centre of Colchester. Friendly staff. Would be happy to stay there again.