Friendly staff Good location Clean tidy rooms Good WiFi

Rooms need kettle for making a coffee instead of vending machine in lobby that only takes coins Shower needs a curtain or better drainage, bathroom was flooded within seconds of taking a shower - bit messy !

The staff was very helpful

2 beds were joined but they get separate even by little movement

the staff are so friendly and helpful and always smiling also i liked the location of the hotel as it surrounded with all essentials

also the bed is soft but its not right like there is a hole in the middle

Helpful reception, elevator to go to the rooms, good size room, large bathroom with walk in shower, wi-fi was good, breakfast was quite good. The bed was really comfortable, room was clean, there was a real air conditioner in the room so I could choose the temperature that was perfect for me. Overall, the experience was better than what I expected.

It is a pity that in the bathroom there was nowhere to hang the towels. I had to be very inventive. Apart from that, the rest was really good.

location and cleanliness

unfortunately the Bar has not reopened since Covid, this would add to the offer tho the Captain bar round the corner was very welcoming

I enjoyed the fact that the beds were seperate and my friend and I had our own space. I liked how the bathrooms had body wash and hand soap dispensers. I enjoyed the warmth of the hotel room and the smell of the lobby.

The bathroom shower was slippery and not safe. The walls were really thin..... it was awkward. My friend and I heard alot of things we didnt want to hear from our neighbors. The rooms didnt feel cozy and very empty. I paid extra for a seating area and there was not a seating area. I went back down stairs to ask about the upgrade I had paid for and the receptionist told me the pictures online is only for show. They don't actually have that room specifically from the website at the hotel. what is that? FALSE ADVERTISEMENT! Also, this place was too far from everything and just not worth the price of the place.

Location was good

The first room was super dirty, airco didnt work. Moved to a second room, it was ok-ish, but after a while lights stopped working. Moved to a third room, no airco, just a radiator, it was ok-ish for few hours of sleep. Installation was very dated.

My room (101) was dark and dirty, the shower was leaking, only one in three lights worked, no ventilation. The room had nothing to do with this place's presentation on booking.com. All that for 174 Euro for one night with breakfast fee on top of it (did not take it) - I know it is Brussels, but the value for money was terrible, anyway. To be fair, my colleagues' rooms on another floor were ok.

My room (101) was dark and dirty, the shower was leaking, only one in three lights worked, no ventilation. The room had nothing to do with this place's presentation on booking.com. All that for 174 Euro for one night with breakfast fee on top of it (did not take it) - I know it is Brussels, but the value for money was terrible, anyway. To be fair, my colleagues' rooms on another floor were ok.