Very clean room with facilities including a working tv and coffee machine. No shortage of staff members to help with whichever issue. Bathroom was particularly tidy.

Not everyone (including receptionist and waitress) speaks English very well though I get by in Spanish. In addition, the bathroom cabin showed signs of leakage.

Very good location. Nice kind and professional staff. Rooms comfortable and absolutely clean.

Room space

Too loud in the halls and the breakfast could be a lot better More diversified

It's a good value for money in Mexico city. We stay in a big room with two double beds and a triple deck beds. They also provide coffee filter machine with coffee and tea, which is rare in Mexico.

Nothing

Great value for money..staff was excellent..friendly, and very helpful.

There was a bit of leakage from the shower onto the floor..

location,staff and space room

Noise because of the nearby bar

Well the hotel was nice, room spacious but stuff was exeptional. Our son got hight fever during our stay. I asked the repetionist on how to get to hospital and since then they organized everything. The trip to hospital even one of the stuff joined us to help with translation by he doctor and helped in pharmacy all on the house (which I still cannot believe). Pitty I cannot rate more on the staff. Definitelly recommended to families.

location. staff.

very old.

cleanliness, furniture and wi-fi and service, especially Pardo

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Nice spacious room; Very friendly and helpful staff; Clean rooms; Free secure parking; Good location; Close to Metro; Complimentary coffee/water in room

No a/c; No extractor fan in bathroom; No breakfast included; only one sachet of coffee and no tea! We stayed for 7 days and complained 3 times about the WiFi. On the 6th day they finally told us, that the WiFi on the 3rd floor is not very good - It’s actually rubbish!! When we arrived, they had over sold our room. They kindly booked us into alternative hotel for one night, but it was a much lower standard then what we had booked!

Everything made logistical sense. The restaurant was open and the food was great. The business center was open and usable.

Beds were hard.

I will definitely come back and use the hotel again. Highly recommended to my friends.

The staff at the restaurant were missing hospitality.

Very kind and friendly staff, spoke some English and even offered tea when we checked in. Room was comfortable and very clean, definitely recommend!

They didn’t give me the suit I reserved. It was way below my expectations. The staff was rude