This property was perfect for a quick stay in Iceland!

This hotel is a scam. Beware before booking. We arrived at the swan house and our room was fully occupied. We waited hours in the lobby for an email from the hotel. The hotel workers said this happens consistently. We all had to find new hotel rooms. Note that Expedia is not helping and will not do anything because their customer service says they can’t do anything if hotels scam you. I would not book with Expedia in the future. We are also fairly certain the ‘excellent’ reviews for this hotel are fake. Expedia has also refused to post our valid review multiple times.

We had a terrible experience, unfortunately. We tried to change our booking, one week before we were scheduled to arrive. We were bounced between Expedia and Swan House, each company blamed the other for the problem, and in the end we were charged for the extra day, even though we did not check in until a day later. We still don't have our money back, now almost six weeks after our trip. Once at the property, the shower drain was clogged and overflowed into the bathroom. We called for maintenance, but no one ever came. Too bad because was otherwise a great location and cute room.

The property was in a great location and the instructions for entering the property were very clear. The coffee was nice and the kitchenette had what we needed. There is plenty of parking and save yourself the hassle and download the Parka App. Parking is FREE after 1800 until 0900 even on the street this property is on (P2). We could have saved ourselves 20mins trying to figure that out and it would have been a much smoother check in process. The bed was comfortable and the shower is great.

The rooms were nice but there was a lot of problems. The staff meant to be attebtive but there is no onsite support and they can be slow to respond. There was only 2 pillows per room and those pillows were way too soft. Also no microwave or toaster.

Great place to stay with close location to downtown.

We were very pleased with the condition of property and cleanliness. A couple blocks from downtown so very manageable and we didn’t have trouble finding parking but you do have to pay with the app. Only issue we had was the back door to fire escape didn’t lock. We tried to get it fixed in our time there but it wasn’t. We stayed for 3 nights and felt completely safe so we didn’t make a huge issue when nobody came to fix.

Easy access with a code to the building & apartment doors. Much bigger room than I thought, we loved it.

Cannot thank the team at the Swan House enough for their hospitality, friendliness and professionalism over the last few weeks in the middle of the Corona crisis. Based on the situation my plans changed frequently and a few times at short notice I needed to extend my stay and this was never an issue. Multiple times each day I saw them disinfecting all common services - lift buttons, door handles, counters. They kept their distance yet were available for anything you needed, or even just a chat at this horrible time. Thank you for providing comfort to your guests that are so far from home during these hard times. Regarding the apartments themselves - they are in a great location just a few minutes walk to the main street, restaurants, supermarket, shopping area, Hallgrimskirkja, and the Sun Voyager. The street is quiet with ample metered parking. The rooms I stayed in were spacious, clean and comfortable. There were basic amenities provided so you could prepare your own meals - kettle, toaster, saucepans, crockery, utensils, stove and fridge. The communal laundry with washing machines and clothes dryer were very welcomed! I would stay here again and wouldn’t hesitate to recommend to others.

We had a room with a sitting area and kitchen. Idea for self catering in this expensive city. This is a two minute walk from the Main Street of the city with bars, restaurants and shops. Also the same distance from the pick up for all of the excursions.

Really great hotel. Walking distance to all the shopping and restaurants. The front desk staff took their time checking us in and offering suggestions for where to eat. The room was wonderful and very clean. Highly recommend.

The staff were also very kind and comfortable. Room facilities were also perfect. The location was very good and I could walk around the city a lot. Also, it was very close to the sea, so I was able to enjoy a stroll while watching the beautiful scenery.

The desk manager Was super helpful! She gave us great recommendations for dinners and helped with our Northern Lights tours re pickup and rescheduling.

These are lovely little apartments, very modern and equipped for self-catering. Comfortable beds, large bathroom, kitchen with fridge and glass-topped burners with good quality pans, cutlery, and crockery. French press and also a jar of coffee and individual creamers in the fridge, best coffee I had during my 12 day stay. Another property had a French press but no coffee, and it as not worth buying coffee for a short stay. We only stayed one night, our last before flying out. Was more expensive than any of our other stays, but was the lowest price I could find on a Friday night for a one-night stay. Reception staff very helpful, hotel is right in middle of main shopping district including a Bonus supermarket in easy walking distance.

The location is perfect!! This hotel is near by main street, so you can easily access to famous restaurant, bakery, tour bus stop which is pickup point, and so many kind of gift shop. So I could enjoy with simple stay plan. The service is not too much, but it’s also enough. You can use the refrigerator, bath towel, laundry. The room doesn’t have teeth brush, shampoo and conditioner, room shoes, so you have to prepare them. But room is very clean and there are cute furniture. During my stay, I always go out to the tour or sightseeing. So this service and value is very comfortable to enjoy the staying in Iceland.

We had a great stay at Swan House! Our room was large and very quiet. It was great to have the kitchenette so we could make coffee and breakfast in the morning. The bed was incredibly comfortable. The hotel is a short walk from the main street. Highly recommend!

Great location. Clean and comfortable. Has small kitchenette. Very happy with this hotel.

Great little hotel in a fab location. The reception staff were super helpful, would definitely recommend this place

Very friendly staff at the hotel. Room is spacious, clean and in good condition. Very convenient location. Shops and restaurants are within walkable distance. We’ll definitely come back next time visiting Reykjavík.

We loved our stay here. The little apartment felt like a home away from home, so cosy and comfortable, really liked the design. We had courtyard view and it was quiet at all times, although we didn't have any immediate neighbours, so not sure how thick are the walls. Great location in town, so close to everything. There was a storm during our stay and we didn't mind to spend more time than usual in the room. I feel a kitchenette in essential if staying in Iceland, as it's so expensive to eat out, so it helps if you can sort yourself out for breakfast/lunch and enjoy dinner out. They provided some lovely teas and coffee and all the kitchen essentials, if you want to cook. There was shower gel provided in the shower. Smart TV, could login to Netflix. Would absolutely stay here again.

We really enjoyed our 2 nights’ stay at this beautiful apartment hotel. Spacious room and bathroom. Good location. Bus stop is around the corner. Shops and restaurants are within walkable distance.

The hotel is quiet and located in the center of Reykjavik, close to everything. Standard room is small, but it is really amazing how well it is organized. What amazed me most is how helpful is their staff. Every person is always willing to help and know what to do. Could not find enough words to describe how good is this place - so highly recommended!!!

We had a really lovely stay. It was a great base for our trip to Iceland. The decor was fab - really modern and cosy. We loved having the little kitchenette for making breakfasts before we headed out on a day exploring!

Outstanding hotel and the staff are far beyond helpful in arranging everything.

The service is good. The room is clean and spacious.

Amazing hotel and location. Hotel staff was nice and accommodating, and super friendly. The hotel location was downtown Reykjavík, and had plenty of parking and places to walk to within minutes for meals if you felt like eating out. However, my hotel room was actually a large sized Studio Apartment, equipped with a refrigerator and stovetop to cook your own meals. Which of course is what you will want to do in Reykjavik because it’s so expensive!! The Bonus supermarket is a 6 minute walk near the church, and also the marina approximately 6 minutes the opposite direction. Coffee, tea, a kettle and all of the sugar and creams you may need for morning coffee are provided, as well as the dishes and silverware for cooking and eating. I was also given a room with a balcony, and if I had so chosen I could have eaten outside. Too bad it was winter! There was no thermostat in the room, but surprisingly it was always the right temperature, and I was given an extra blanket just in case for my comfortable bed. I had an amazing stay, and will be staying here again when I return in the summer.

The staff was amazing- friendly and helpful. Self service laundry is a great perk to have at this hotel. They even provide the soap.

Great value for the price! The room was nicely decorated, comfortable and well-equipped. It definitely has the "hygge" touch to it, with tasteful minimal furnitures, warm blankets, soft cushions and pillows and nice lighting options. My room was located on the bottom floor and because the house is located on a very quiet street, the ground level didn't cause any trouble in terms of noise from the street - but I'd recommend higher floor rooms for privacy. Hotel in general was very quiet also. The fridge was occasionally making a high-pitch noise, like the fridges do, but having the kitchenette in the room was a very nice touch and it was useful. The people working at the reception - and I've encountered with at least 4 different people - were all very friendly and helpful and made my stay pleasant. I would especially like to thank the night receptionists with whom I had a pleasant midnight chat every evening when I returned. It was nicely located for Iceland Airwaves attending purpose, which takes place in centrally located venues. I'd definitely stay there again when I'm back in Reykjavik!

An exceptional studio with the most pleasant staff. Would definitely stay here again.

Good location, kitchenette and room was clean, modern and had everything we needed. Probably should have stayed another night.

We will definitely stay here again. The hotel was clean and central. It is so close to the ocean.

It is located walking distance to shopping and restaurants. Clean and quite, The front desk is open 24 hours and they were great. Coffee and French press in the room were exactly what I needed in the morning. Clean. The heat in our superior room didn’t go past 3. I needed it to go past 3.