It was Ok but a bit out of the way. Staff were pleasent but sometimes over familier

I had a very good night sleep at this hotel. It is in a quite street, far from any noise. It is not conveniente for someone who is not driving. The bed was very cosy, the room has a good size. There is coffee and tea in the room. This is a place to sit outside and relax.

Stay was excellent the staff was so friendly and helpful they couldn’t do enough for you

Rude manager with robot like response. Sadly card only no cash so I’ll be be returning.

Thé hôtel falls under York . The cab fare to York city centre is £30 each way. Better to pay extra and stay in York itself unless travelling by car. I think the advertising of such hotels should be more precise .

Dining in the evening very good , safe all good, Breakfast fine. Hotel room very basic ,small and odd colour orange in bathroom .Good value I'm not sure?

The place was large but quiet, with a restaurant and a good bar.

Must admit I thought it was going to be a bit more olde worlde. Turned out to seem more suitable for a convention, or series of business meetings. Small rooms down a corridor, bit grim outlook….but nice setting, good breakfast.

Our room was so cold that even the bed felt damp getting into it. There should be a way for waxh room to be controlled better.

The hotel was situated in a lovely place. The hotel staff could not do enough to help you and make sure you were comfortable. The meals in the restaurant were excellent and service exceptional. The grounds to the hotel was lovely. Our room was comfortable and clean. For our two-night stay it was lovely.

Clean comfortable room

The food was very nice. The service was efficient without being over freindly. The room was disappointing. A number of issues including poor and dated decor. We booked an exclusive room. Sadly it wasn't very exclusive. It was more like a 70s hospital style room. I woukd have expected more for over £100 per night. I wanted to leave some photos but this app doesnt allow me to upload them

Staff were lovely however, the hotel is in serious need of a refresh. Lots of cobwebs noticed in the seating areas and stained seats in some rooms. There is very limited choice on the menu in the restaurant not at all vegetarian friendly. Sheets in one of the beds also dirty luckily had a twin room and the other bed was fine. Only hotel in area but worth travelling a bit further out. Will not be visiting again.

All cool thanks, decent place and good breakfast.

Great hotel lovely staff and the bonus of having the York bird of prey centre within it's grounds. Highly recommend this hotel.

We come most years .staff always lovely and with the park and ride just a few miles away purfect for getting into York

Staff excellent very attentive and friendly Property very clean Food delicious

Nice location and outdoor space. Rooms could do with updating. Unable to use cash anywhere in the hotel and for that reason I’ll not be going back.

Great hotel at a reasonable price and it includes breakfast, the breakfasts were nice with good service however I do think their could be more hot items on buffet for example, hashbrowns, cooked tomato’s and crumpets. The rooms clean and a good size. The gym was small however it did have various cardio machines aswell and dumbbells you can adjust the weights on, my personal favourite in the gym was the punching bag. The worst part about the stay was the parking on the weekend, which is no fault of the hotel as people were parking so that they were parked practically in 2 bays and the gap between cars wasn’t big enough to fit another car it, I think it would be a good idea to spray paint white lines in the car park to make bays so more people can park, people were having to park wherever they could fit their cars and I had to park round the back in a electric car charging spot because I couldn’t park anywhere else.

Friendly helpful staff. Very clean hotel

Comfortable and spotless room, good breakfast but temperature of shower difficult to regulate.

The hotel and room were nice and clean, and the staff was friendly. We had a room on the second floor (lift available), the room was designed for disabled people but was ok (we are tall so we had to bend over to use the mirrors). The bed we chose was king-size. Unfortunately, the mattresses moved apart, and there was a hole between us. Overall, it was okay.

Another excellent stay with great helpfull staff. Both breakfast and evening dinning were superb. Room as expected was both clean and comfortable. Easy free parking with park and Ride just a few miles away, Excellent.

The area is beautiful, the room is clean, the bed is comfortable, and the staff is friendly. I highly recommend it.

We stayed for 4 nights bed and breakfast. Check in was easy and staff friendly. The room was comfortable and clean. Housekeeping was done on request which I liked. We ate in the bar on the first night. Food was excellent. Same menu as the restaurant where we ate on the last night. There was added specials to choose from. This was our third visit to Burn Hall and we will certainly be back.

Quiet location Clean rooms and comfortable Helpful staff

Pleasant stay. Staff busy on arrival but efficient. No view from room and scaffolding in place adjacent.

Great hotel, lovely grounds, clean modern rooms, friendly staff, good breakfast.

Difficulty getting a table reservation in the restaurant - room was cold - although small electric radiator was provided. The bathroom was fitted out as a disabled one - mirrors were too low for me to use …no plug in the sink….generally… quality was poor and room looked ‘tired’

I was very happy with the hotel and staff. room was perfectly adequate with plenty of tea and milk, something lacking in other places iv stayed, very clean all around the hotel, always greeted by any member of staff with a hello at any time of passing. The biggest plus was the price, £40 or £50 cheaper than any similar standard place within a long distance. Excellent effort and nice to have stayed there.

Beautiful old building but the bedrooms are in a separate part which is like a rabbit warren and very basic - like a travel lodge The food was mediocre and we were asked to leave our table so they could clear up!

Evening meal (pork) very tasty Nothing not to like