裝潢現代 落地窗很漂亮 家電跟設備提供豐富

單獨對浴場相當不滿意 一早7點進浴場 環境相當髒及不舒服 水池裡飄著不少不明物體 換穿衣服的區域地板都有不少毛髮

Very conveniently located a few minutes walk to Hirafu's restaurants and shops, beautiful in an understated way, well designed and comfortable with immaculate facilities. We stayed during off peak season (late March) so we got a very good rate.

Lobby is not as grand as Setsu or Sansui. Staff sometimes can be a bit cold but we didn't really need to interact with them much except at breakfast or at check in/out (in fact we don't see much of anyone around but that's not an issue in itself)

Very new resort in Niseko Hirafu, quite modern hotel with onsen in hotel , 300 meters walking distance to Ace family lift , convenient. Ski locker room is very nice and very easy to access. Room is quite nice and good size , breakfast quality is good .

Busy time of breakfast 7:15-8:15 , you need to wait a little bit , maximum 5 mins

My wife and I stayed for 5 nights. The standout were the staff. Friendly and very professional. Nothing was too difficult. Rooms are spacious and comfortable. Breakfast is excellent. Outdoor onsen is fantastic after a day on the mountain. Locker room is fit for purpose. Heated, secure and well ventilated.

Our room was listed as having a bath tub by booking.com The matter was reviewed and resolved promptly by the general manager. The price point. However, staying close to the lifts in Hirafu is a premium product.

The staff are exceptional and go above and beyond! Beautiful onsen, stunning design, great ski storage, close to the lifts/free shuttle service in Hirafu, and a delicious breakfast.

You can hear your neighbors if you stay in a lockout room.