We were looking forward to this stay but quickly realized some of the previous reviews were correct. For $400 a night, one would expect a clean room, clean sheets, and a shower that drains properly but instead our door combo didn’t work and we had to request several times for assistance because they were more concerned about trick or treaters than their paying guest. Our bathroom had several bugs in it but literally no one is working between 9pm and 1130am. The overview should say that it’s a b and b because the accommodations aren’t there. Our shower didn’t drain and when we told a member of staff, she just said “oh”. No apology or anything. Again… $400 a night! And finally, there were stains on the duvet that looked like blood.

The decor and ambiance are great, very close to Salem and friendly staff. The outside traffic is very loud. The elevator only goes to the 2nd floor and our room was on the 3rd. Also, when we went to get in bed we found the sheets covered in black hairs. I was able to find someone to get me clean ones so I could remake the bed...not exactly what I wanted to be doing at 10pm.

Couldn’t be happier. Cozy, clean, friendly staff and good food in The Cellar.

Great place great location

Beautiful room, beautiful building, and the people/service was amazing and friendly!

Very clean and comfortable room; this is no chain that tries to lipstick a pig - this is a gorgeous and clean little mom and pop. Places like this are a true gem. Staff was incredibly friendly. Probably the cleanest hotel I've ever stayed in; felt like home. Excellent dining on-site, no need to even leave. Plenty of options close by if you do however. Worth it.

Nicely recently renovated. Light breakfast was appreciated. The building is on a busy corner and there was some noise and traffic but it died down by 11pm.

Our stay at the Bell Inn and Tavern was terrible. We booked our room nearly 4 months in advance, as we were scheduled for an important event nearby. Since we had an early call time the next day, we had planned on spending time in the Bell Inn’s Cellar the evening before our event. We were looking forward to it. None of that happened. Upon checking in we were informed that a wedding reception would be taking place in the Cellar that night and it would be unavailable. We had a quick lunch at the bar, only to find the staff extremely stressed with wedding preparations, and thus bordering on hostile. We left for several hours. When we returned back to the hotel after dinner at 9:25 pm, we were informed that last call at the bar was at 9:30 pm. As a result, we ended up back in our room (204) by 10pm, only to find that our room was directly above the Cellar and its patio. Consequently, there were dozens of loud drunken people celebrating less than 10 feet from our window. When we went downstairs to see if we could be moved to another room, we were told it wasn’t possible. In fact, other than a disingenuous “apology”, nothing was possible to improve the situation. We were offered nothing. We were told that they would try to quiet people down, but obviously that didn’t last because people celebrating at a wedding reception are there to have a good time. In the end, we spent hours stuck in an incredibly loud room, as uninvited and involuntary participants in someone else’s wed