The lock box for the code to enter the home, the battery was dead. The thermostat battery was dead, at the time of our arrival. Luckily, I was able to change the temperature before the battery completely stopped working. There was food in the door way of the bedroom, dead cockroach and trash left under the bed in one of the rooms. Two live Cockroaches was found in two bedrooms, the patio was dirty, and dirt and trash left in the wash room. I could not sleep, hoping a cockroach did not crawl on us. I did clean up the trash and my brother Inlaw clean the patio. The company did refund half the cleaning fee, but I do think they could have did more. Nice house in a good area, without the issues. Also, there was no tvs in the three bedrooms. Only a tv in the living room.