Great for family and vacation

The facility was absolutely fantastic, and the staff were extremely helpful and went out of their way to make the stay beyond comfortable. Would highly recommend staying here for anyone visiting Nairobi.

Amazing location, warm and welcoming staff and very comfortable rooms. Would definately recomend it.

I liked all the services and the security of the place

Some of the property was being repaired due to recent flooding, but overall it was in good shape. the bed was comfortable. The food was okay with included breakfast but not wonderful. The preparation of food was not to our liking. On the morning of our departure we had informed the management that we had a car coming for us at 7 am. Breakfast was supposed to begin at 6:30 am and we waited till 7:30 am while they were still setting up. When we ordered food for breakfast or dinner we could expect at least a 30 minute wait before it was served. The room was clean, linens and towels and toiletries were top notch. They were always willing to transport us wherever we wanted to go and come back to get us when we were ready. We chose this property for its proximity to the UN and it was very convenient and walkable within 5 minutes. Overall, I would recommend this property for accommodations, but would go elsewhere for dinner. The Cedars restaurant was within walking distance and was very good. The marketplace was like an American mall and had good food choices. It was very close, a 15 minute walk or easy few minutes drive. Potable water was supplied in our room and readily available in the lobby to refill our own bottles. Not a bad choice for what we wanted and expected. Be aware it takes up to an hour to get from the airport.

The rooms were very nice, clean and quiet; the staff were very efficient and helpful.The property was well cared for. The menu offered a good variety of choices but the food was just okay - some very good, some not good at all. The property is opposite to the US Mission which is basically barricaded and guarded so safety did not seem to be an issue.

Greate hotel