Close to the beach

Really clean and friendly staff. Stay here often and never have anything bad to say

Hotel very old fashioned and in poor condition.

Perfect location for our one night stop in Scarborough. Everything was just as we would have liked, other than having a room with a sea view.

We came to Scarborough to see Tom Jones. Very close to the arena. Lovely refurbished hotel with lovely welcoming staff. Our room wasnumber 7 on the ground floor. Very peaceful. We really enjoyed our stay.

The property may look a little tired on the outside but the inside speaks for itself. The hotel was clean, the room was spacious and the customer service provided by the staff was excellent from reception, bar staff and night porter. Thank you for a lovely and enjoyable stay.

Enjoyed every bit of our visit even though it was just 1 night staff friendly and helpful only thing wrong was the staff member serving at the bar on the night we were there needs to smile more

Great clean and comfortable room with sea and beach views

I only stayed one night but my stay was enjoyable and I will recommend this venue to friends and family

I expected a small room but a lot of furniture, fan, extra pillow etc made the space even smaller. Bathroom very clean with everything but small - I have bruised elbows. A daft thing like the bathroom shelf too low to the skin preventing me to wash my face properly (the fitter didn't think it through). I'm not picky, but it's these little things that are a nuisance. Having said this stuff, the hotel was quiet, staff were always helpful and cheerful. It's well within walking distance if all of Scarborough.

A lovely sea view - warm & cosy - small - but everything I needed. The bed was comfy too - nice pillows. Within easy walking distance to the venue - open air auditorium - the sea and the shops. The staff were very friendly & kind. Helped with parking. They were patient. The breakfast was lovely & a offerred a lot of choice.

Helpful and friendly reception man..

The room was clean and had all the amenities needed for a short stay.the staff were friendly and accommodating. I would gladly stay at yhe clifton again.

Convenient for the open air theatre. Great views from windows. Enjoyable stay, breakfast was good.

Great hotel little bit on small side the rooms but nice place to stay. Only other issue was toliet seat was loose and hard to fill up the kettle as very small sinks

A lovely hotel with great staff who really look after you. The rooms were great for the price and it's right on the beach. Fab hotel!

Pleasent stay friendly staff clean and tidy

Very Good Hotal in a central location.

Great 👍👍👍

Had fantastic one night stay would deffo return

The property is within walking distance of the beach, and the hotel is clean and staff are friendly. The beds are a little uncomfortable, as it’s two singles pushed together with a double mattress on top, and you can feel the wood where the beds meet, the pillows aren’t brilliant either but other than that, it was a pleasant stay!

We were warmly welcomed and found our rooms were well appointed and fresh. Our breakfast adequate but not special. But the whole feel of the hotel was good and we would return there.

Vast improvement very clean and friendly.room was very comfortable.

What a shame ... Invest a little on decor and either more staff or refocus the staff on customer service and this incredible building could feel worth it's expensive room rate. Pretty much every initial impression was poor ..reception abrupt with guests, no offer of bag drop or early check in, bar man unwelcoming and potentially overworked.. Room could've been stunning, quirky space with massive windows facing 3 directions giving incredible views from 5th floor across the beach, Victorian tram and the area... Decor ok, sofa in the window, bathroom big space but on one of the hottest days of 22 so far only one window opened a small way....but wouldn't stay open! I get putting A/c in a building this big would be tortuous but windows that open or even some kind of fan and all of a sudden it's all about the views!!! From my experiences this stay it seems that all the ingredients are there for a hotel that celebrates its history and character but is lacking the vision, budget or commitment to excelling customer experience from its leadership that could make it so special. My partner's comment...'if they gave me a free nights stay here I wouldn"t come back'. Maybe this hotel works financially for Brittania as it is.Shame.

Terrible room had to ask for a move dirty towels dirty grout in bathroom dirty marks on wall bedroom window did not open and husband has asthma moved to another room still dirty grout in bathroom food under bed dirty dusty light fitting and old window that only opened an inch won’t stay again

Sea view room with views out of 2 windows was lovely, the bed was huge along with the room which wadl very spacious (it was a family room ) though there was only 2 of us. For the price, more than happy. Its not 5 star, but more than adequate.

Love the sea view

I really do not understand why rooms are not cleaned during stays.

lovely hotel, 3 time in two years. Lovely lady on reception offered us ground floor room due to disability. fantastic sea view's with friendly helpful staff. Hotel building is a bit run down but for its age thats to be expected.

Good value for money

Stayed for one night, happy with the accommodation, nothing to complain about. Enjoyed going up and down in the lift, we were on the fourth floor. That was a experience. Breckfeast was excellent. Will be booking another night there,, but not on the fourth floor..

Room dirty which considering covid isn’t very good