We had an overnight from returning from El Gouna until our flight left in the morning. I chose the hotel because of it's proximity to the airport and the photos seemed "good enough". We stayed in a "superior room" on the forth floor. Leading up to the room the hallway was long and seemed dated. Fine. But photos of the interior of rooms, I recalled being nicer. We got to our "superior room" to find the most dated interior. The laminate flooring has warped and had large gaps, indicating it wasn't laid properly. The "sofa" was stained. Knobs on the fixtures weren't cleaned and we had to wash our hands after attempting to turn lights off. There was long hairs on the counter in the bathroom. The floor seemed dirty enough that I laid a towel and left my shoes on it, so in case I had to use the toilet in the night I wouldn't accidentally not wear my shoes. Thankfully our flight was delayed from Hurghada so instead of the 8 hours I intended to be in this hotel was shortened to about 5.5 hours. Worst of all... I woke and found multiple bites on my wrists and ankles. All relatively close together... much like a bed bug would leave bites. So suffice to say... I've spent my first day back after what was a lovely vacation, bagging and isolating our belongings until they could be washed and dried on high temperatures, diligently vacuuming and steaming our suitcases. Spend a little extra for the peave of mind to stay elsewhere. Truly a terrible experience!

We had an overnight from returning from El Gouna until our flight left in the morning. I chose the hotel because of it's proximity to the airport and the photos seemed "good enough". We stayed in a "superior room" on the forth floor. Leading up to the room the hallway was long and seemed dated. Fine. But photos of the interior of rooms, I recalled being nicer. We got to our "superior room" to find the most dated interior. The laminate flooring has warped and had large gaps, indicating it wasn't laid properly. The "sofa" was stained. Knobs on the fixtures weren't cleaned and we had to wash our hands after attempting to turn lights off. There was long hairs on the counter in the bathroom. The floor seemed dirty enough that I laid a towel and left my shoes on it, so in case I had to use the toilet in the night I wouldn't accidentally not wear my shoes. Thankfully our flight was delayed from Hurghada so instead of the 8 hours I intended to be in this hotel was shortened to about 5.5 hours. Worst of all... I woke and found multiple bites on my wrists and ankles. All relatively close together... much like a bed bug would leave bites. So suffice to say... I've spent my first day back after what was a lovely vacation, bagging and isolating our belongings until they could be washed and dried on high temperatures, diligently vacuuming and steaming our suitcases. Spend a little extra for the peave of mind to stay elsewhere. Truly a terrible experience!

Hotel needs some upgrades to door security locks and the buffet food was mediocre. Upon check-in i did not have toilet tissue and the shower soap dispenser was empty. Also no washcloth was provided.

Hotel needs some upgrades to door security locks and the buffet food was mediocre. Upon check-in i did not have toilet tissue and the shower soap dispenser was empty. Also no washcloth was provided.

Excellent! After the Marriott Mena House and the Sheraton Four Seasons in Cairo, I was very pleased to stay at Novotel! No, it wasn't as ostentatious as the Sheraton but it matched every comfort and convenience at a reasonable price.My highest compliment is that I would stay here again and recommend it to anyone traveling in the area.

Excellent! After the Marriott Mena House and the Sheraton Four Seasons in Cairo, I was very pleased to stay at Novotel! No, it wasn't as ostentatious as the Sheraton but it matched every comfort and convenience at a reasonable price.My highest compliment is that I would stay here again and recommend it to anyone traveling in the area.

The hotel is wonderful. Check in staff Mohammed was really helpful and gave us a later check out also. They serve food 24hrs which is so great if you landed late and needed to eat supper still. The hotel is clean and well kept. Just my bathroom had a weird smell but i think this is common in cairo. The ambience is great after a long flight. Bedding was clean and fresh too

The hotel is wonderful. Check in staff Mohammed was really helpful and gave us a later check out also. They serve food 24hrs which is so great if you landed late and needed to eat supper still. The hotel is clean and well kept. Just my bathroom had a weird smell but i think this is common in cairo. The ambience is great after a long flight. Bedding was clean and fresh too