Great place with a great bar and nightlife!

Customer service/front desk! Friendly and polite. The building it’s clean. Overall this place it’s nice and clean.

Customer service/front desk! Friendly and polite. The building it’s clean. Overall this place it’s nice and clean.

Everything was great! The location was super convenient, the staff were friendly & attentive, the pool was clean. My only comment would be that no one picked up the trash from around the outside areas.

Everything was great! The location was super convenient, the staff were friendly & attentive, the pool was clean. My only comment would be that no one picked up the trash from around the outside areas.

Pool was nice and welcoming, access to the bar and restaurant were nice and convenient

Pool was nice and welcoming, access to the bar and restaurant were nice and convenient

good

good

Rooms nice, pool fantastic, breakfast to die for...

Rooms nice, pool fantastic, breakfast to die for...

There was some mold in the bathroom on the ceiling. The ac struggled a little bit to cool off the room, but the humidity was very high.

There was some mold in the bathroom on the ceiling. The ac struggled a little bit to cool off the room, but the humidity was very high.

This property appeared to have been renovated. From the exterior, it was very attractive. The bedroom area was clean and attractive, but the bathroom looked dirty. The top screw of the curtain rod was pulled out of the wall on both ends, and I could not keep the shower curtain closed. It allowed water to leak out in the floor. The bathroom was cramped. You had to crawl between the sink and the toilet to open or close the bathroom door. One night, the fire alarm went off three times, starting at 1:30 in the morning. After the 2nd time, I called the front desk and the night clerk said she didn’t know what was going on. While we were on the phone she announced that the fire department was arriving. The 3rd time it went off, my husband got up, got dressed and went up to the front desk. The clerk said the fire department had checked things out and found nothing wrong. On Saturday night, the music from the club was so loud that you could hear it in our room until around 2:00 am. We will not stay there again.

This property appeared to have been renovated. From the exterior, it was very attractive. The bedroom area was clean and attractive, but the bathroom looked dirty. The top screw of the curtain rod was pulled out of the wall on both ends, and I could not keep the shower curtain closed. It allowed water to leak out in the floor. The bathroom was cramped. You had to crawl between the sink and the toilet to open or close the bathroom door. One night, the fire alarm went off three times, starting at 1:30 in the morning. After the 2nd time, I called the front desk and the night clerk said she didn’t know what was going on. While we were on the phone she announced that the fire department was arriving. The 3rd time it went off, my husband got up, got dressed and went up to the front desk. The clerk said the fire department had checked things out and found nothing wrong. On Saturday night, the music from the club was so loud that you could hear it in our room until around 2:00 am. We will not stay there again.

Air conditioner needed service, not cooling properly

Air conditioner needed service, not cooling properly

Nice staff. Clean.

Nice staff. Clean.

Perfect place for our stay to participate as a "Living-history Performer" for the airshow at Laughlin AFB. Biggest plus for us: getting a room down the hall from the indoor pool and hot tub and being treated like ADULTS, allowed to use it anytime (late at night, early morning) instead of some places that lock you out at 9 p.m. THANK YOU. We used it every day and the sauna too. One negative: service was NOT reliable. Of 4 full days there we received service of new towels, coffee, shampoo, etc only twice. BOO. PLUS: loved the welcome free margarita tickets upon check in and truly LOVED the comp breakfast tickets for airshow people and the MENUDO in the breakfast buffet made this Latina sooooo happy! Will stay here again in two years for next airshow!

Perfect place for our stay to participate as a "Living-history Performer" for the airshow at Laughlin AFB. Biggest plus for us: getting a room down the hall from the indoor pool and hot tub and being treated like ADULTS, allowed to use it anytime (late at night, early morning) instead of some places that lock you out at 9 p.m. THANK YOU. We used it every day and the sauna too. One negative: service was NOT reliable. Of 4 full days there we received service of new towels, coffee, shampoo, etc only twice. BOO. PLUS: loved the welcome free margarita tickets upon check in and truly LOVED the comp breakfast tickets for airshow people and the MENUDO in the breakfast buffet made this Latina sooooo happy! Will stay here again in two years for next airshow!

Hotel needs updating and more lighting at night on the walkways.

Hotel needs updating and more lighting at night on the walkways.

Quiet

Quiet

Good

Good

Everything was perfect

Everything was perfect

I like the room, but some how staff made the mistake of giving me another person room. The lady must have gotten confuse. Confuse, because I waited in line and someone skipped. I got mad saying how rude of the person and the front desk for not attending me as I was next in line. So I sated about what happened and I guess to make it up, she gave me a great room.

I like the room, but some how staff made the mistake of giving me another person room. The lady must have gotten confuse. Confuse, because I waited in line and someone skipped. I got mad saying how rude of the person and the front desk for not attending me as I was next in line. So I sated about what happened and I guess to make it up, she gave me a great room.

The hotel staff was very kind and helpful. The room was clean and the bed was as comfortable as a hotel bed can be. I enjoyed the stay. I had issues with hot water for my morning shower, which I later found out was due to issues with the water pump. Also, the coffee pot was already full of water, which I thought was kind of gross. I went to Starbucks.