Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Outdoor pool, sun loungers
View from room
Premium Room, 1 King Bed (Nomad) | Bathroom | Free toiletries, hair dryer, towels, soap
Premium bedding, in-room safe, desk, laptop workspace
View from room
9.0 / 10.0
Eccellente(1.002 Valutazioni)

Hotel in Dallas, TX

2 ospiti · 1 camera da letto · 1 vasca

Motivi per prenotare

Gli ospiti lo adorano quiGli ospiti assegnano a questa struttura la massima valutazione
Buon prezzo per questa posizioneI prezzi degli immobili in quest'area sono generalmente più alti
Include gli elementi essenzialiPiscina, Cucina o angolo cottura, Aria condizionata e altro ancora

A proposito di questo hotel

Hotel with 2 restaurants, near American Airlines Center
This hotel features 2 restaurants, an outdoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton offers 237 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

Servizi

Piscina
Aria condizionata
Cucina o angolo cottura
Internet/Wi-Fi
Lavanderia
TV
Palestra o centro fitness

Mappa di Dallas, TX

Camere disponibili

Room, 1 King Bed

Letti non specificati

Room
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi

Premium Room, 1 King Bed (Zen)

Letti non specificati

Room
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi

Premium Room, 1 King Bed (Nomad)

Letti non specificati

Room
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi

Room, 1 King Bed, Corner

Letti non specificati

Room
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Letti non specificati

Room
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
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Valutazioni e recensioni

9.0 / 10.0
Eccellente(1.002 Valutazioni)
1.0 / 10.0
Nov 2024
Initially I was extremely excited to stay at Lorenzo. I got the room to decorate and surprise my husband for his birthday. After we arrived back to the hotel from his birthday dinner we could not get back into our room. I went to the reception desk to request new keys but they still didn’t work, so they had to call maintenance to situate the key fob. I asked the manager Khadi: what is the policy for refunds (was told a refund would not be issued). I reiterated I was asking for the policy, then was told I need to let them have a grace period to fix the door and that was my compensation. I also asked how often this issue happens and how to pronounce Khadi’s name, so I won’t mispronounce while addressing him…my questions were ignored. Khadi’s attitude towards me made me feel like I was dealing with discrimination. Other tenants that were not of color were getting treated respectfully around me. All of my belongings were in my room already and I’m being told I can’t get some form of compensation for the inconvenience. Once I told Khadi getting the door fixed was not compensation and that it was required for them to fix the door. He looked over at the receptionist on schedule and told her to write me a breakfast voucher for 1 and handed it to me with an attitude. This was my first time visiting this hotel and have never had a hotel experience like this. I will not be booking again.
1.0 / 10.0
Nov 2024
Initially I was extremely excited to stay at Lorenzo. I got the room to decorate and surprise my husband for his birthday. After we arrived back to the hotel from his birthday dinner we could not get back into our room. I went to the reception desk to request new keys but they still didn’t work, so they had to call maintenance to situate the key fob. I asked the manager Khadi: what is the policy for refunds (was told a refund would not be issued). I reiterated I was asking for the policy, then was told I need to let them have a grace period to fix the door and that was my compensation. I also asked how often this issue happens and how to pronounce Khadi’s name, so I won’t mispronounce while addressing him…my questions were ignored. Khadi’s attitude towards me made me feel like I was dealing with discrimination. Other tenants that were not of color were getting treated respectfully around me. All of my belongings were in my room already and I’m being told I can’t get some form of compensation for the inconvenience. Once I told Khadi getting the door fixed was not compensation and that it was required for them to fix the door. He looked over at the receptionist on schedule and told her to write me a breakfast voucher for 1 and handed it to me with an attitude. This was my first time visiting this hotel and have never had a hotel experience like this. I will not be booking again.
5.0 / 10.0
Nov 2024
The hotel was great itself! It is located in an area that looks sketchy outside. So becareful at night! It’s not located in the greatest part of downtown Dallas but the hotel itself was nice. When I booked thru hotels.com for two rooms for a girls trip I asked if rooms can be near each other and they did exactly that! So great full they accommodated that request! Staff was super helpful and nice to us! Kuddos to the bar/restaurant staff! Ugar was amazing!
4.0 / 10.0
Oct 2024
Interesting and unique decor. Friendly employee at front desk. Hamilton bar and restaurant was very good. Not the best area of town but I enjoyed the stay and would stay there again.
4.0 / 10.0
Oct 2024
Interesting and unique decor. Friendly employee at front desk. Hamilton bar and restaurant was very good. Not the best area of town but I enjoyed the stay and would stay there again.
2.0 / 10.0
Oct 2024
Unsafe area and other guests and unfriendly staff.
2.0 / 10.0
Oct 2024
Unsafe area and other guests and unfriendly staff.
3.0 / 10.0
Oct 2024
Got to the hotel at 4:10pm (check in is 4pm) and waited almost two hours because they had to verify their king rooms remaining. Rooms were also overpriced for what they were.

Domande frequenti

Quanto costa questo hotel rispetto ad altri a Dallas?

Il prezzo medio per un affitto a Dallas è 134 € per notte. Questo affitto è 19 € sopra la media.

Il parcheggio è incluso in questo hotel?

Il parcheggio non è specificato tra i servizi disponibili per Lorenzo Hotel Dallas, Tapestry Collection by Hilton. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.

C’è una piscina in questo hotel?

Sì, presso Lorenzo Hotel Dallas, Tapestry Collection by Hilton è disponibile una piscina. Buona nuotata!

Lorenzo Hotel Dallas, Tapestry Collection by Hilton accetta animali domestici?

Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"

Quali servizi sono disponibili presso Lorenzo Hotel Dallas, Tapestry Collection by Hilton?

Abbiamo trovato 7 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, cucina o angolo cottura, internet/wi-fi e lavanderia.

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