Lovely staff, lovely setting and dog friendly. Would definitely stay again

Quality throughout.

Quality throughout.

Booked 2 rooms with lake view but upon late night arrival (due to lost airline luggage) they were on different floors (which didn’t work for us given kids…)… got reassigned to basement / ground floor level with no view except for large bushes in front of window… Room appeared clean but discovered 3 spiders (1cm and larger) in the first night. Since we had nothing with us (lost luggage by airline) the first night, I would have also expected a bit more than barely getting 4 tooth brushes (no hair-brushes or anything else was available). The surrounding area is beautiful, but for being a ‘luxury’ hotel, I expect better service / amenities / accommodations. - Clearly this Hotel was great in the 80s and 90s… but it’s on it’s way to become a ‘Fat Elvis’ nowadays… Staff was friendly throughout though and overall the visit was fine - but I won’t repeat it.

Booked 2 rooms with lake view but upon late night arrival (due to lost airline luggage) they were on different floors (which didn’t work for us given kids…)… got reassigned to basement / ground floor level with no view except for large bushes in front of window… Room appeared clean but discovered 3 spiders (1cm and larger) in the first night. Since we had nothing with us (lost luggage by airline) the first night, I would have also expected a bit more than barely getting 4 tooth brushes (no hair-brushes or anything else was available). The surrounding area is beautiful, but for being a ‘luxury’ hotel, I expect better service / amenities / accommodations. - Clearly this Hotel was great in the 80s and 90s… but it’s on it’s way to become a ‘Fat Elvis’ nowadays… Staff was friendly throughout though and overall the visit was fine - but I won’t repeat it.

This is a 5 star hotel in every respect. It is positively palatial, set in acres of beautiful patkland with a lake at the front. A beautiful reception area leads to bars, and a dining room with the breakfast rooms beyond. The breakfast area is sensational with high ceilings and chandeliers. The service provided is exceptional, standards high, and the staff deserve great praise for their attentiveness. Breakfast is a superb experience with a great variety of high-quality food. We were upgraded to a huge room with massive bed, seating area and good-sized bathroom overlooking the lake. The hotel is about a kilometer from the main station with bus and tram links at the bottom of the long hotel drive. I simply can't praise this hotel enough and would highly recommend to anyone.

This is a 5 star hotel in every respect. It is positively palatial, set in acres of beautiful patkland with a lake at the front. A beautiful reception area leads to bars, and a dining room with the breakfast rooms beyond. The breakfast area is sensational with high ceilings and chandeliers. The service provided is exceptional, standards high, and the staff deserve great praise for their attentiveness. Breakfast is a superb experience with a great variety of high-quality food. We were upgraded to a huge room with massive bed, seating area and good-sized bathroom overlooking the lake. The hotel is about a kilometer from the main station with bus and tram links at the bottom of the long hotel drive. I simply can't praise this hotel enough and would highly recommend to anyone.

The hotel boasts historical significance and is nestled within a park, surrounded by a wonderful environment. Our room features a balcony that offers a charming view of the park's fountain, especially enchanting in the evening. The hotel provides excellent beds and a variety of amenities. The staff exhibit professionalism, proactivity, and enthusiasm, ensuring a welcoming atmosphere for guests. However, a minor issue arises with one of the washbasins having inadequate water drainage. I am confident that the hotel will promptly address and resolve this concern.

Great place. Hotel in the park, green, silent, good vibe.

The hotel boasts historical significance and is nestled within a park, surrounded by a wonderful environment. Our room features a balcony that offers a charming view of the park's fountain, especially enchanting in the evening. The hotel provides excellent beds and a variety of amenities. The staff exhibit professionalism, proactivity, and enthusiasm, ensuring a welcoming atmosphere for guests. However, a minor issue arises with one of the washbasins having inadequate water drainage. I am confident that the hotel will promptly address and resolve this concern.

Great place. Hotel in the park, green, silent, good vibe.

This hotel is amazing! Everything you expect from a 5- star hotel and more! Beautiful property, great breakfast, super comfortable mattress, feather pillows and blankets. Amazing sauna and swimming pool. Outstanding service!

This hotel is amazing! Everything you expect from a 5- star hotel and more! Beautiful property, great breakfast, super comfortable mattress, feather pillows and blankets. Amazing sauna and swimming pool. Outstanding service!

Excellent suite and beautiful hotel

Very nice accommodations

Very nice accommodations

Excellent suite and beautiful hotel

A two-night stop on a vacation trip of several weeks. Spacious hotel and common areas such as stairs, corridors, parking areas, elevators, restaurants, bars, lobby, etc. Friendly and fast and multilingual staff at the reception.

A two-night stop on a vacation trip of several weeks. Spacious hotel and common areas such as stairs, corridors, parking areas, elevators, restaurants, bars, lobby, etc. Friendly and fast and multilingual staff at the reception.

Overall great stay. Staff were so friendly and the hotel is beautiful. Rooms were so comfortable. Location was perfect! Would have been 5 stars across the board but there was a bit of maintenance needed for things that weren’t working. Will definitely return!

Overall great stay. Staff were so friendly and the hotel is beautiful. Rooms were so comfortable. Location was perfect! Would have been 5 stars across the board but there was a bit of maintenance needed for things that weren’t working. Will definitely return!

Excellent. Friendly and highly skilled and professional staff. Wonderful rooms. Everywhere areas to relax. Fine food, cigar lounge. It was wonderful!

Excellent. Friendly and highly skilled and professional staff. Wonderful rooms. Everywhere areas to relax. Fine food, cigar lounge. It was wonderful!

As always a Nice stay at the hotel. The restaurants are great and the view from the terrasse is fantastic. Staff is serviceminded and friendly - and Rooms are great and very nicely kept clean

As always a Nice stay at the hotel. The restaurants are great and the view from the terrasse is fantastic. Staff is serviceminded and friendly - and Rooms are great and very nicely kept clean

Family room was not ready and after complaining to the manager the issue was not solved. After we came back from dinner we were provided with a new room that suited the family. Little sad for such hotel that it took so long to jump in action

Family room was not ready and after complaining to the manager the issue was not solved. After we came back from dinner we were provided with a new room that suited the family. Little sad for such hotel that it took so long to jump in action

excellent service

excellent service

Very relaxing hotel, right in the park, but be aware that it is not really near any other restaurants or activities. There is a fine-dining restaurant (lovely, genteel, a little old-fashioned so if you are in your 20s or 30s it might not be quite your thing!).

Very relaxing hotel, right in the park, but be aware that it is not really near any other restaurants or activities. There is a fine-dining restaurant (lovely, genteel, a little old-fashioned so if you are in your 20s or 30s it might not be quite your thing!).

Big and comfortable room with a lovely bed. Restaurant was a joke. Food OK, service a catastrophe. Unbelievably bad for a hotel with this standard. Our waiter (turned out to be a trainee) did his best, but he was thrown under the bus by the kitchen and his more experienced colleagues. (Where were they?!) Too bad. Dine somewhere else.