Very clean and comfortable bed

Very clean and comfortable bed

It was good.

Room was NOT as described and when I asked the front desk they did not have a clear answer as to why I didn't get the room I was supposed to.

It was good.

Room was NOT as described and when I asked the front desk they did not have a clear answer as to why I didn't get the room I was supposed to.

Area wasn’t the best, parking spaces are super tiny, room was OK!

Area wasn’t the best, parking spaces are super tiny, room was OK!

Gosh, I really wanted to like this place since it had such good reviews. Turned out to be a real let down for me and I felt I needed to write this as a psa. I'll start with the good, the front desk staff seemed to be receptive to the problems and seemed helpful up to a certain point. I asked for a room change twice but they said that they had no other rooms available as they were full. The floor felt slimy, like it wasn't washed properly. There were several random hairs in the bathroom and it didn't seem as though it had been swept. The room had a really weird smell, especially in the bathroom. I noticed cigarette burns in the chair and the comforter cover. The sheets were clean but had stain spots on them. The towels were clean except for one which smelled really rank.The fridge seems to have an ongoing problem where it leaks condensate onto your food and then eventually onto the floor as evidenced by the water stains on the floor. I did not dare to try the microwave. .

Gosh, I really wanted to like this place since it had such good reviews. Turned out to be a real let down for me and I felt I needed to write this as a psa. I'll start with the good, the front desk staff seemed to be receptive to the problems and seemed helpful up to a certain point. I asked for a room change twice but they said that they had no other rooms available as they were full. The floor felt slimy, like it wasn't washed properly. There were several random hairs in the bathroom and it didn't seem as though it had been swept. The room had a really weird smell, especially in the bathroom. I noticed cigarette burns in the chair and the comforter cover. The sheets were clean but had stain spots on them. The towels were clean except for one which smelled really rank.The fridge seems to have an ongoing problem where it leaks condensate onto your food and then eventually onto the floor as evidenced by the water stains on the floor. I did not dare to try the microwave. .

The place is on the Heaux Stroll the parking is terrible and you can’t park on the street in Pasadena overnight without being ticketed unless you have a permit

The place is on the Heaux Stroll the parking is terrible and you can’t park on the street in Pasadena overnight without being ticketed unless you have a permit

Okay

Okay

Great idea with the tub in the room

Great idea with the tub in the room

🙃

🙃

The staff are great but they aren't always sitting there. Because of construction, you have to call to talk to anyone. I was a bit frustrated to not find tokens/quarters readily available for guests to get ice. Maybe you can supply each guest with a token or 2 for the ice machine when they get their room key. But the room was spotless and comfortable. We were in 216....the outlet closest to the desk and coffee machine halfway up the wall doesn't work. The others worked fine.

The staff are great but they aren't always sitting there. Because of construction, you have to call to talk to anyone. I was a bit frustrated to not find tokens/quarters readily available for guests to get ice. Maybe you can supply each guest with a token or 2 for the ice machine when they get their room key. But the room was spotless and comfortable. We were in 216....the outlet closest to the desk and coffee machine halfway up the wall doesn't work. The others worked fine.

Hotel was nice but repairs were being made, plastic over the windows so we were unable to lookout first floor was totally under construction and messy but it looks like hotel will be a nice place to stay once upgrades are complete.

Hotel was nice but repairs were being made, plastic over the windows so we were unable to lookout first floor was totally under construction and messy but it looks like hotel will be a nice place to stay once upgrades are complete.

Easy access and friendly staff

Easy access and friendly staff

How are they even licensed to operate as a hotel? Place is under active construction. You will hear the noise of the construction throughout the day and on Saturday morning at 7 am when you are trying to sleep. There is water coming from power window washing and you get wet coming in and out of the hotel. There is strong smell of fresh paint. The room assigned to us had not been cleaned and disinfected. The blankets were dirty with stains of urine and hair on the bed. The construction staff all men from third world countries stare at women, not familiar perhaps to seeing women renting hotels by themselves or traveling alone. The only positive thing is the location but there are many other hotels in the same area so don’t rent here.

How are they even licensed to operate as a hotel? Place is under active construction. You will hear the noise of the construction throughout the day and on Saturday morning at 7 am when you are trying to sleep. There is water coming from power window washing and you get wet coming in and out of the hotel. There is strong smell of fresh paint. The room assigned to us had not been cleaned and disinfected. The blankets were dirty with stains of urine and hair on the bed. The construction staff all men from third world countries stare at women, not familiar perhaps to seeing women renting hotels by themselves or traveling alone. The only positive thing is the location but there are many other hotels in the same area so don’t rent here.

The heater was set to where you couldn't raise the temperature, i was cold the whole stay, and the parking is made for compact to small cars. Large cars gets a little risky and can get hit by another car

The heater was set to where you couldn't raise the temperature, i was cold the whole stay, and the parking is made for compact to small cars. Large cars gets a little risky and can get hit by another car

Horrible. Rennovations going on. Hammering and whatever tools whirring at 7 am is NOT acceptable, especially on weekends. 9 am would have been a better time to start. Also weird film of oil? on floor in room Wouldn't hurt to wipe the surrounding areas in lobby for dust. Putting a sign on other door to use other door would be helpful. Staff not friendly at all, try smiling and saying hello.Sad, because location isn't bad for visit to Huntington and some fun restuarants

Horrible. Rennovations going on. Hammering and whatever tools whirring at 7 am is NOT acceptable, especially on weekends. 9 am would have been a better time to start. Also weird film of oil? on floor in room Wouldn't hurt to wipe the surrounding areas in lobby for dust. Putting a sign on other door to use other door would be helpful. Staff not friendly at all, try smiling and saying hello.Sad, because location isn't bad for visit to Huntington and some fun restuarants

It was a perfect for the price.

It was a perfect for the price.