We chose to stay as hotel is dog friendly. Room was spacious and there are lots of trails through the woods for walking our four legged friends.

The hotel is in a great location over looking the Three Counties Showground. Room was comfortable, decor was quite dark with midnight blue paint all round the room. We and others over the two days had to contend with a party of 12-14 people (of a certain age) at Breakfast who were very loud and would not stop talking over each other, even when eating, which spoilt it for those who wanted a quieter experience with other hotel residents who were sat in the breakfast room. This also happened with the evening meal where most of the tables were put together limiting others the opportunity to sit and have a quieter meal with their loved ones. Other than the entitled people noted above the hotel was a great experience and would venture back but will check to see if there were big parties of people staying.

The hotel is in a great location over looking the Three Counties Showground. Room was comfortable, decor was quite dark with midnight blue paint all round the room. We and others over the two days had to contend with a party of 12-14 people (of a certain age) at Breakfast who were very loud and would not stop talking over each other, even when eating, which spoilt it for those who wanted a quieter experience with other hotel residents who were sat in the breakfast room. This also happened with the evening meal where most of the tables were put together limiting others the opportunity to sit and have a quieter meal with their loved ones. Other than the entitled people noted above the hotel was a great experience and would venture back but will check to see if there were big parties of people staying.

Patio had no fence and not safe for dogs or children and was not clean.could of had more water and tea and coffee . Shower had no part that you can wash your body with just fixed shower not good when trying to wash and get soap off .

Patio had no fence and not safe for dogs or children and was not clean.could of had more water and tea and coffee . Shower had no part that you can wash your body with just fixed shower not good when trying to wash and get soap off .

Location and view is amazing and the food at dinner excellent. I understand why some people have complained about the lack of choice as it is either 3 courses or testing menu so if you only wanted 2 courses tough. But the 3 courses we ate were delicious. We were late booking a room for a Saturday night and got the last room, No:36, which does not have the amazing views, it is looking at the cliff wall and car park, so it's dark and gloomy, made more so by the very odd and poor lightning. Given the price the room is sparsely provisioned: no coffee machine just instant, no dressing gowns, no slippers. And the sink is chipped and cracked, and there is a strange tapping noise when other rooms are running their taps. They have tried to update the room but haven't quite finished, i.e. mismatched piece of brown furniture in amongst the newer 'Ikia' style items. On the outside the whole place looks tired. It needs a full refresh: flower beds need weeding, the buildings all need painting (looking like they had that damp green and black mold growing on the walls), gutters blocked with plants growing in them etc.

Location and view is amazing and the food at dinner excellent. I understand why some people have complained about the lack of choice as it is either 3 courses or testing menu so if you only wanted 2 courses tough. But the 3 courses we ate were delicious. We were late booking a room for a Saturday night and got the last room, No:36, which does not have the amazing views, it is looking at the cliff wall and car park, so it's dark and gloomy, made more so by the very odd and poor lightning. Given the price the room is sparsely provisioned: no coffee machine just instant, no dressing gowns, no slippers. And the sink is chipped and cracked, and there is a strange tapping noise when other rooms are running their taps. They have tried to update the room but haven't quite finished, i.e. mismatched piece of brown furniture in amongst the newer 'Ikia' style items. On the outside the whole place looks tired. It needs a full refresh: flower beds need weeding, the buildings all need painting (looking like they had that damp green and black mold growing on the walls), gutters blocked with plants growing in them etc.

Chef could not handle my no salt soft diet. My wife had to forget about her low salt diet. We were disappointed with the menu, which I found impossible to read because I am red green colour blind. The hotel appeared to not understand what is colour blindness. We shall book again as we have done before. But we will not eat in the evening. This is the second time that we have had issues with the food.

Chef could not handle my no salt soft diet. My wife had to forget about her low salt diet. We were disappointed with the menu, which I found impossible to read because I am red green colour blind. The hotel appeared to not understand what is colour blindness. We shall book again as we have done before. But we will not eat in the evening. This is the second time that we have had issues with the food.

Amazing staff, great place, will go back again

Amazing staff, great place, will go back again

Surprised to find the Cottage in the Wood far from a cottage but wasn’t disappointed. The dwellings spread over three buildings with the restaurant and small bar area situated with the main reception. Due to the time of year and the weather we were unable to take in what would have been spectacular views. The room was lovely a cosy, clean with comfortable decor. The highlight of our stay was our fantastic taster menu on our first night. Fantastic cuisine and luckily you don’t have to stay there to dine there! We will definitely return in the summer months to experience the views and the surrounding area in better weather.

Surprised to find the Cottage in the Wood far from a cottage but wasn’t disappointed. The dwellings spread over three buildings with the restaurant and small bar area situated with the main reception. Due to the time of year and the weather we were unable to take in what would have been spectacular views. The room was lovely a cosy, clean with comfortable decor. The highlight of our stay was our fantastic taster menu on our first night. Fantastic cuisine and luckily you don’t have to stay there to dine there! We will definitely return in the summer months to experience the views and the surrounding area in better weather.

Lovely stay at this hotel with views across the Malvern Hills. Food was fantastic the chef really deserves his awards.

Lovely stay at this hotel with views across the Malvern Hills. Food was fantastic the chef really deserves his awards.

Great place and great people with an atmosphere which is steeped in history and charm, we had a great stay.

Great place and great people with an atmosphere which is steeped in history and charm, we had a great stay.

Restaurant a little expensive. Limited choice.

Restaurant a little expensive. Limited choice.

Hotel lovely, food excellent. Smaller lamps in room would be better

Great

Great

I made this booking then had to ring to make an amendment - the staff couldn’t have been more helpful. When we arrived I was amazed by the view and thought he location of the hotel. The whole experience was first class - definitely worth the visit

I made this booking then had to ring to make an amendment - the staff couldn’t have been more helpful. When we arrived I was amazed by the view and thought he location of the hotel. The whole experience was first class - definitely worth the visit

As expected the stay was excellent if pricey, but as they say you get what you pay for.

As expected the stay was excellent if pricey, but as they say you get what you pay for.

The property is on very good location but thats the only postive, the rooms are bit out dated and full of old dirty marks on the rugs and all the windows was covered with spiderwebs and dirt. The receptionist was not very helpful.

The property is on very good location but thats the only postive, the rooms are bit out dated and full of old dirty marks on the rugs and all the windows was covered with spiderwebs and dirt. The receptionist was not very helpful.

Booked for my daughter for her friends wedding. Her summary- “ poor service; dirty rooms; not value for money “. It sounds like simple things that could be avoided given more attention to detail, a shame as its location is great. Perhaps the reviews on other sites will highlight the issues more so and allow the owners to deal with things

Booked for my daughter for her friends wedding. Her summary- “ poor service; dirty rooms; not value for money “. It sounds like simple things that could be avoided given more attention to detail, a shame as its location is great. Perhaps the reviews on other sites will highlight the issues more so and allow the owners to deal with things

Wonderful views. Lovely staff. Good facilities. Nice food. Full English breakfast about half the size of a usual one. Not much to do in the area but that is also a plus if you are looking for peace and quiet. A few areas need a bit of maintenance and the floors are very creaky when people walk on them. However, it is a lovely hotel with fantastic views and lovely staff.

Wonderful views. Lovely staff. Good facilities. Nice food. Full English breakfast about half the size of a usual one. Not much to do in the area but that is also a plus if you are looking for peace and quiet. A few areas need a bit of maintenance and the floors are very creaky when people walk on them. However, it is a lovely hotel with fantastic views and lovely staff.