The beds were not comfortable at all by Hilton standards. Also expect to be upcharged for parking.

The beds were not comfortable at all by Hilton standards. Also expect to be upcharged for parking.

Great friendly service. Nice stocked breakfast and walk to beach. Hotel a little worn and dated, and slower on the room-clean side, but the prices were a less than others so worth it. Close to shops/restaurants.

Great friendly service. Nice stocked breakfast and walk to beach. Hotel a little worn and dated, and slower on the room-clean side, but the prices were a less than others so worth it. Close to shops/restaurants.

Hotel was great, clean, conveniently located, and the staff were courtyard helpful. Plenty of parking, and beach was great.

Hotel was great, clean, conveniently located, and the staff were courtyard helpful. Plenty of parking, and beach was great.

Everything was as expected except for the daily parking fee. I feel like if you paying to sleep somewhere you should be able to park in the enormous parking lot for free. Maybe this just added to the frustration that the bridge to get to the hotel is a toll road.

Everything was as expected except for the daily parking fee. I feel like if you paying to sleep somewhere you should be able to park in the enormous parking lot for free. Maybe this just added to the frustration that the bridge to get to the hotel is a toll road.

The most concerning issue was the mold surrounding the bath tub. Not sure when it had last been sanitized or serviced as the shower gel was empty as well. The bed was uncomfortable and needs an upgrade. The room was not worth the $259 we paid for the night.

The most concerning issue was the mold surrounding the bath tub. Not sure when it had last been sanitized or serviced as the shower gel was empty as well. The bed was uncomfortable and needs an upgrade. The room was not worth the $259 we paid for the night.

The first night I checked in I found a few bed bugs in my room. I reported it to the front desk and even took one down with me to see if that is what it was. He gave me another room and I never heard anything else from the hotel. I got a text from Hilton Honors to see how my stay was going and told them what happened and that no one at the hotel had gotten back to me or check on it..The person on the text got back to me, but still no one from the hotel ever got back with me which I feel is terrible customer service.

The first night I checked in I found a few bed bugs in my room. I reported it to the front desk and even took one down with me to see if that is what it was. He gave me another room and I never heard anything else from the hotel. I got a text from Hilton Honors to see how my stay was going and told them what happened and that no one at the hotel had gotten back to me or check on it..The person on the text got back to me, but still no one from the hotel ever got back with me which I feel is terrible customer service.

I've stayed at Hampton Inn hotels before so have a reasonable expectation of their service and facilities. While the staff was EXCELLENT, the amenities and facility fell short of what I've come to expect from Hampton Inn. No complimentary bottle of water either upon arrival nor in the room (a bottle was available for purchase for one dollar), and the room was dank and drab. The breakfast is great and offers several choices. The location is prime and convenient to restaurants, recreational activities, and shopping. While I understand this facility is a beach resort heavily frequented by beachgoers with children, we expected a bit more from the Hampton when paying $300+/night for the room. A bottle of water is definitely not a "deal breaker", but we've stayed at Hamptons before where it was offered so was a bit surprised to find the room bare. The location is great

I've stayed at Hampton Inn hotels before so have a reasonable expectation of their service and facilities. While the staff was EXCELLENT, the amenities and facility fell short of what I've come to expect from Hampton Inn. No complimentary bottle of water either upon arrival nor in the room (a bottle was available for purchase for one dollar), and the room was dank and drab. The breakfast is great and offers several choices. The location is prime and convenient to restaurants, recreational activities, and shopping. While I understand this facility is a beach resort heavily frequented by beachgoers with children, we expected a bit more from the Hampton when paying $300+/night for the room. A bottle of water is definitely not a "deal breaker", but we've stayed at Hamptons before where it was offered so was a bit surprised to find the room bare. The location is great

It was awesome Sarah was the best ever. And the breakfast unbelievable. Price just right. Perfect location. The only thing it's that i didn't know that I have to pay parking $15 extra

wonderful stay will go back next time I work there and maybe vacation there too

wonderful stay will go back next time I work there and maybe vacation there too

Nice rooms and rooms with balconies and an ocean view.

Nice rooms and rooms with balconies and an ocean view.

Everything about our stay was ok, except our check in. We didn’t ask to check in early even though we arrived early, but, we did not get our room until well after the check in time. They kept telling me it wasn’t available, but a couple that had just rented their room 45 minutes prior to their arrival were given keys before we were and we had gotten our room 9 days prior.

Everything about our stay was ok, except our check in. We didn’t ask to check in early even though we arrived early, but, we did not get our room until well after the check in time. They kept telling me it wasn’t available, but a couple that had just rented their room 45 minutes prior to their arrival were given keys before we were and we had gotten our room 9 days prior.

I attempted to cancel this reservation less than ten minutes after I made it and you refused.

I attempted to cancel this reservation less than ten minutes after I made it and you refused.

They charge for parking and there is only one smoking section for the whole hotel and it’s outside right in front of the main entrance

They charge for parking and there is only one smoking section for the whole hotel and it’s outside right in front of the main entrance

The pool wasn’t cleaned until Tuesday. Monday was a beautiful day but the pool had so many leaves from Sunday. Don’t understand why it wasn’t vacuum. Couldn’t believe that the pool area was not lite up after dark. Would have been nice to go set out there. Otherwise things were nice

The pool wasn’t cleaned until Tuesday. Monday was a beautiful day but the pool had so many leaves from Sunday. Don’t understand why it wasn’t vacuum. Couldn’t believe that the pool area was not lite up after dark. Would have been nice to go set out there. Otherwise things were nice

Roof leaking, air conditioning stopped working, key cards stopped working after the 5th day. Changed them out 3 times. Carpet in the room was sticky. Looked and felt like it hadn’t been cleaned in a very long time. There was a mattress topper on the bed and the sheets wouldn’t fit or stay on. Pillows were so old, there was no fluff left in them. I paid a lot of money for this hotel and it should have cost me half of what I paid.

Roof leaking, air conditioning stopped working, key cards stopped working after the 5th day. Changed them out 3 times. Carpet in the room was sticky. Looked and felt like it hadn’t been cleaned in a very long time. There was a mattress topper on the bed and the sheets wouldn’t fit or stay on. Pillows were so old, there was no fluff left in them. I paid a lot of money for this hotel and it should have cost me half of what I paid.

During our stay we did not have any hot water. The room smelled musty. mold in the shower. did not receive room service as well. The hotel said the were going to give compensation for the inconvenience, but now they are not going to anymore. Do not stay here

During our stay we did not have any hot water. The room smelled musty. mold in the shower. did not receive room service as well. The hotel said the were going to give compensation for the inconvenience, but now they are not going to anymore. Do not stay here

We were very pleased with our 1 night stay.