Part of the ceiling was falling apart near the window in our room. It was being held up by painters tape which seemed odd to say the least. The couch in our room was visibly dusty leading us to believe it is never cleaned. The toilet was extremely low to the ground and uncomfortable to use. Many of the food and beverage options near the front desk were not priced. $10 for three bottles of water seemed extreme. There were two options but after waiting in line to purchase I just wanted to get the water and bring it back to our room. I would rather see them offer a free bottle of water to each person staying in a room as opposed to a free cookie. That being said, the free cookie they advertised on their website and on promotional materials inside the lobby and on a vehicle outside was never provided. I could care less about a cookie but it was odd that they promote it so much without actually offering it. The pool had some sort of plastic liner that was not fixed to the ground which caused it to float above the actual bottom of the pool. Very awkward feeling when walking around. There was also a thick line of dirt around the liner just above the top of the water. The parking garage ceiling was so low that the trunk to our Mazda CX-5 hit it which resulted in a chunk of the trunk door chipping off. The hotel rates were comparable to other options in the area. Considering that similarity I would have expected much better based on our experience as noted above.

The check in process was seamless. Very clean inside and the outside was clean and landscape was nice. There are restaurants in walking distance as well. The batteries in the tv controller were dead. I called from desk and they were there in 2 mins. Literally saying sorry it took so long when I was amazed how quick they got there

The check in process was seamless. Very clean inside and the outside was clean and landscape was nice. There are restaurants in walking distance as well. The batteries in the tv controller were dead. I called from desk and they were there in 2 mins. Literally saying sorry it took so long when I was amazed how quick they got there

Part of the ceiling was falling apart near the window in our room. It was being held up by painters tape which seemed odd to say the least. The couch in our room was visibly dusty leading us to believe it is never cleaned. The toilet was extremely low to the ground and uncomfortable to use. Many of the food and beverage options near the front desk were not priced. $10 for three bottles of water seemed extreme. There were two options but after waiting in line to purchase I just wanted to get the water and bring it back to our room. I would rather see them offer a free bottle of water to each person staying in a room as opposed to a free cookie. That being said, the free cookie they advertised on their website and on promotional materials inside the lobby and on a vehicle outside was never provided. I could care less about a cookie but it was odd that they promote it so much without actually offering it. The pool had some sort of plastic liner that was not fixed to the ground which caused it to float above the actual bottom of the pool. Very awkward feeling when walking around. There was also a thick line of dirt around the liner just above the top of the water. The parking garage ceiling was so low that the trunk to our Mazda CX-5 hit it which resulted in a chunk of the trunk door chipping off. The hotel rates were comparable to other options in the area. Considering that similarity I would have expected much better based on our experience as noted above.

Expected higher quality for a Hilton. Had issues with accessibility in the Tub area that management did fix. Should inspect rooms once in awhile though for QA

Expected higher quality for a Hilton. Had issues with accessibility in the Tub area that management did fix. Should inspect rooms once in awhile though for QA

I would like to add all the staff were great to deal with from front desk to house keeping. I would like to give a personal thank you to Heather who worked in the dining room and lounge. You are one of the best. You certainly made our stay that much better. You are one of a kind!!! Again thanks to all, you will see us in the future and our friends and family will be hearing of our 🌟 🌟 🌟🌟 🌟 stay.

I would like to add all the staff were great to deal with from front desk to house keeping. I would like to give a personal thank you to Heather who worked in the dining room and lounge. You are one of the best. You certainly made our stay that much better. You are one of a kind!!! Again thanks to all, you will see us in the future and our friends and family will be hearing of our 🌟 🌟 🌟🌟 🌟 stay.

Great

Great

We had a great stay here! Highly recommend to others. We will be staying here again.

We had a great stay here! Highly recommend to others. We will be staying here again.

Very clean and breakfast was good.

Very clean and breakfast was good.

The only reason I’m not giving it 5 stars is because our room smelt like stale cigarettes and was stuffy. Other than that, the hotel itself is beautiful! Staff was friendly. Upon arriving they gave us cookies which was a nice added touch! Lots of food options and shopping right down the street too.

Great stay compared to my last time. Staff was friendly and responsive to any if my needs.

The only reason I’m not giving it 5 stars is because our room smelt like stale cigarettes and was stuffy. Other than that, the hotel itself is beautiful! Staff was friendly. Upon arriving they gave us cookies which was a nice added touch! Lots of food options and shopping right down the street too.

Great stay compared to my last time. Staff was friendly and responsive to any if my needs.

The room was very clean and the staff was friendly and helpful.

The room was very clean and the staff was friendly and helpful.

Great customer service ,clean rooms and property overall

Great

Great

Staff was very nice and helpful

Staff was very nice and helpful

Nice and quiet

Nice and quiet

It was good. What can I say?

It was good. What can I say?

Very helpful staff

Clean

Clean