Very enjoyable stay. Every was in order.

Hotel was great. Unfortunately we were unable to use the hot tub that we were looking forward too, but it is good to see so many kids having fun and really if you want to relax in the hot tub don’t go to a hotel with a pool when kids are on holidays.

Hotel was great. Unfortunately we were unable to use the hot tub that we were looking forward too, but it is good to see so many kids having fun and really if you want to relax in the hot tub don’t go to a hotel with a pool when kids are on holidays.

We had the Superior King room with fireplace and jetted tub. Beautiful room.

We had the Superior King room with fireplace and jetted tub. Beautiful room.

Very clean kids loved the water slides would go again

Very clean kids loved the water slides would go again

The pool is choking with chlorine smell. Kids got rashes after swimming. No water filtration system in the pool, maybe that’s why they add so much chlorine.

The pool is choking with chlorine smell. Kids got rashes after swimming. No water filtration system in the pool, maybe that’s why they add so much chlorine.

Overall, it was a great stay. The staff were friendly. Check-in was quick. The hotel was clean and the room was tidy, with great choices for breakfast. My 8-year old loved the pool and waterslide feature!

Our first stay at the Pocaterra Inn and Waterslide was great. The front desk staff were friendly and helpful. The Breakfast Included exceeded our expectations, having not just cold items, but hot as well. The room was quite large, with a table and 2 chairs, micro wave and fridge, making it a very economical stay.

Our first stay at the Pocaterra Inn and Waterslide was great. The front desk staff were friendly and helpful. The Breakfast Included exceeded our expectations, having not just cold items, but hot as well. The room was quite large, with a table and 2 chairs, micro wave and fridge, making it a very economical stay.

Overall, it was a great stay. The staff were friendly. Check-in was quick. The hotel was clean and the room was tidy, with great choices for breakfast. My 8-year old loved the pool and waterslide feature!

So surprising to be offered a welcome cookie upon arrival! The breakfast was the best breakfast I have had included in a hotel stay. Loved how hot the hot tub temperature was. Wish the sauna temperature was maintained as it was not very warm and no instructions to remedy it.

Everything was great except for the very hard pillows. I wish the pool were open later but it's understandable.

Everything was great except for the very hard pillows. I wish the pool were open later but it's understandable.

Entering the hotel: There are 3 wheelchair accessible parking stalls, with two of them marked. However, don’t expect to use them because people without the placards park in them. It is not possible to access the sloped ramp in the wheelchair accessible stalls, because they are on the drivers side and the vehicle blocks any access for the wheelchair user to use the ramp. Only one entrance offers automatic door opening (the back of the hotel), which is very unfortunate. Wheelchair accessible room: The room itself, is large and roomy. There is enough space to maneuver. The pillows are extremely hard. Bathroom: There is a tub, with hand rails and detachable shower head. Unfortunately, the tub is NOT a roll in, which can cause difficulties getting into the tub. The shower chair has no backing to it. The ramp leading into the bathroom, is a bit tough to get a manual wheelchair over, which is ridiculous. Breakfast room: Very crowded with tables. There’s only two tables that wheelchair users can use. Pool, hot tub and sauna: The sauna is the only thing accessible. Big thumbs down Staff: Honestly, not a welcoming bunch. Needs work on their hospitality Overall, I would give this hotel 2.5/5 on accessibility for wheelchair or walking aid users. It needs a lot of work. The hotel itself, is outdated

Entering the hotel: There are 3 wheelchair accessible parking stalls, with two of them marked. However, don’t expect to use them because people without the placards park in them. It is not possible to access the sloped ramp in the wheelchair accessible stalls, because they are on the drivers side and the vehicle blocks any access for the wheelchair user to use the ramp. Only one entrance offers automatic door opening (the back of the hotel), which is very unfortunate. Wheelchair accessible room: The room itself, is large and roomy. There is enough space to maneuver. The pillows are extremely hard. Bathroom: There is a tub, with hand rails and detachable shower head. Unfortunately, the tub is NOT a roll in, which can cause difficulties getting into the tub. The shower chair has no backing to it. The ramp leading into the bathroom, is a bit tough to get a manual wheelchair over, which is ridiculous. Breakfast room: Very crowded with tables. There’s only two tables that wheelchair users can use. Pool, hot tub and sauna: The sauna is the only thing accessible. Big thumbs down Staff: Honestly, not a welcoming bunch. Needs work on their hospitality Overall, I would give this hotel 2.5/5 on accessibility for wheelchair or walking aid users. It needs a lot of work. The hotel itself, is outdated

The staff were extremely helpful, hotel is getting old, rooms are clean and roomy the balcony was a very pleasant surprise, breakfast was good Will definitely stay here again

The staff were extremely helpful, hotel is getting old, rooms are clean and roomy the balcony was a very pleasant surprise, breakfast was good Will definitely stay here again

We received the warmest welcome from David. We arrived quite early (after driving 2 hours in heavy rain and hail) and were able to check into our room right away. They had cookies available in the lobby! The room was beautiful with a lovely view. Breakfast was great!

We received the warmest welcome from David. We arrived quite early (after driving 2 hours in heavy rain and hail) and were able to check into our room right away. They had cookies available in the lobby! The room was beautiful with a lovely view. Breakfast was great!

Large room with a stunning view to the Rocky Mountains! Breakfast was good enough to have energy to enjoy the trails.

Breakfast was not the greatest food o eat .

Great hotel with great pool. The room temperature was absolutely perfect! Comfortable beds. Room had a mini fridge and microwave. Shower water pressure was good.

Breakfast was not the greatest food o eat .

Great hotel with great pool. The room temperature was absolutely perfect! Comfortable beds. Room had a mini fridge and microwave. Shower water pressure was good.

Great hotel, friendly staff, clean rooms, decent hotel breakfast and good location for easy drive to Banff. My only complaint was the pool was much cooler than last year - quite challenging to get in.

Staff are warm and welcoming. They know the area well and offered lots of info. Breakfast is basic but ok. Good location! Walk to downtown is nice!

Great hotel, friendly staff, clean rooms, decent hotel breakfast and good location for easy drive to Banff. My only complaint was the pool was much cooler than last year - quite challenging to get in.

Staff are warm and welcoming. They know the area well and offered lots of info. Breakfast is basic but ok. Good location! Walk to downtown is nice!

Very nice hotel with a great view. Loved the tub and nice bath products. Breakfast was good.