For the price paid this was terrible value Room was extremely dated, small and had no cutlery crockery or glassware No info re surrounding areas etc

For the price paid this was terrible value Room was extremely dated, small and had no cutlery crockery or glassware No info re surrounding areas etc

The room was dated and small, the bed was uncomfortable and way over priced

The room was dated and small, the bed was uncomfortable and way over priced

Good hotel to explore lake Louise. The pool/ hot tubs are a great addition as well as the restaurant/s. Recommend staying here especially as there wasn't much else in Lake Louise.

Good hotel to explore lake Louise. The pool/ hot tubs are a great addition as well as the restaurant/s. Recommend staying here especially as there wasn't much else in Lake Louise.

Visiting Lake Louise for a one day stay. Checked in early, hiked the area and had a nice meal in the hotel restaurant before retiring for the evening. Used the hot tub, it was nice. Room was large and well accommodated. Bed was comfortable.

Visiting Lake Louise for a one day stay. Checked in early, hiked the area and had a nice meal in the hotel restaurant before retiring for the evening. Used the hot tub, it was nice. Room was large and well accommodated. Bed was comfortable.

A decent hotel given the remoteness of the area with few options. Our hotel block appeared to be vintage and showing signs of age. Room was OK although heat did not work. Had to use space heater to keep room warm enough. # of outlets was limited - had to use what you could find (picture an extension cord with several devices plugged into it - including a space heater). But overall, it was an OK room. The dining was very good, and the staff was super friendly. Some of the other hotel blocks might have been newer and not as "vintage" as ours.

A decent hotel given the remoteness of the area with few options. Our hotel block appeared to be vintage and showing signs of age. Room was OK although heat did not work. Had to use space heater to keep room warm enough. # of outlets was limited - had to use what you could find (picture an extension cord with several devices plugged into it - including a space heater). But overall, it was an OK room. The dining was very good, and the staff was super friendly. Some of the other hotel blocks might have been newer and not as "vintage" as ours.

Online photos and amendments misleading as to conditions of rooms- expecting a more deluxe stay at price paid—- would not have stayed there

Online photos and amendments misleading as to conditions of rooms- expecting a more deluxe stay at price paid—- would not have stayed there

Lake Louise Inn is in a good location for an easy shuttle to the actual Lake and it's restaurant offerings are good. The staff were friendly. The actual room, which was supposed to have been an upgrade, was awful! It has an unpleasant mustiness to it, there were stains on the ceiling and no opening windows. We could not open our curtains as we faced the atrium with a restaurant opposite us. So had to have a light on. There is no AC which we had realised before booking but figured in October with low temps that wouldn't be a problem. Our room was very hot! I'd enquired at reception about no opening windows & the uncomfortable stuffiness of the room and was told to grab the fan out of the cupboard. I wouldn't stay again if we were in the area.

Lake Louise Inn is in a good location for an easy shuttle to the actual Lake and it's restaurant offerings are good. The staff were friendly. The actual room, which was supposed to have been an upgrade, was awful! It has an unpleasant mustiness to it, there were stains on the ceiling and no opening windows. We could not open our curtains as we faced the atrium with a restaurant opposite us. So had to have a light on. There is no AC which we had realised before booking but figured in October with low temps that wouldn't be a problem. Our room was very hot! I'd enquired at reception about no opening windows & the uncomfortable stuffiness of the room and was told to grab the fan out of the cupboard. I wouldn't stay again if we were in the area.

We wanted to stay closer to Lake Louise for the hike in the early morning next day. The room has double beds but the size was very small which only suitable for one person. Only one chair available in the room. The bathroom has no fan and the ventilation in the room is terrible. Overall was not a good stay but better than camping out in the cold.

We wanted to stay closer to Lake Louise for the hike in the early morning next day. The room has double beds but the size was very small which only suitable for one person. Only one chair available in the room. The bathroom has no fan and the ventilation in the room is terrible. Overall was not a good stay but better than camping out in the cold.

Beautiful setting , we got a room up grade, the restaurant was great food especially the buffet breakfast. Comfortable and warm .

Beautiful setting , we got a room up grade, the restaurant was great food especially the buffet breakfast. Comfortable and warm .

A very overpriced run down hotel. The room was very basic with old tatty furniture. Extremely noisy, and a room which was excessively hot and unable to control the heat. You pay half the cost in the UK and most probably get breakfast thrown in. Wifi was none existent. Don't stay here

A very overpriced run down hotel. The room was very basic with old tatty furniture. Extremely noisy, and a room which was excessively hot and unable to control the heat. You pay half the cost in the UK and most probably get breakfast thrown in. Wifi was none existent. Don't stay here

Beds comfortable, bathroom very small, staff friendly. Basic traveller hotel would not return. No bar

Beds comfortable, bathroom very small, staff friendly. Basic traveller hotel would not return. No bar

The grounds were beautiful and well maintained. The room was clean and very well appointed. The on-site restaurants had nice dining areas and the food was good.

The grounds were beautiful and well maintained. The room was clean and very well appointed. The on-site restaurants had nice dining areas and the food was good.

Nice, clean facility. Reception and housekeeping was good.

Nice quiet stay. Staff was nice and helpful.

Nice lodge, conveniently located near Lake Louise, Lake Moraine and skiing. A bit pricey as there aren't many lodging places in the area. You could save and more option if you stay 30 mins up the road in Banff. Overall great stay, comfortable lodge if you’re in an upgraded room.

I was astounded at the water damage on the bathroom door considering the class of this hotel. When the hotel is booked solid, eating at the restaurants on the property is challenging, i.e. hour plus waits. And, whilst waiting, there is no opportunity for cocktails. Missing a huge revenue opportunity!

Nice lodge, conveniently located near Lake Louise, Lake Moraine and skiing. A bit pricey as there aren't many lodging places in the area. You could save and more option if you stay 30 mins up the road in Banff. Overall great stay, comfortable lodge if you’re in an upgraded room.

Nice quiet stay. Staff was nice and helpful.

Nice, clean facility. Reception and housekeeping was good.

After a long journey the hotel would not accommodate an early check in. Very poor facilities in the room. An very expenses hotel was not worth the money.