Professional staff, very helpful and prompt

Yellow sheets, bugs in the bed, ac started to smell like smoke and was about to catch fire. Terrible room conditione and no service to clean room.

Yellow sheets, bugs in the bed, ac started to smell like smoke and was about to catch fire. Terrible room conditione and no service to clean room.

The staff was friendly and helpful. The room was clean and air conditioned. The pool was great.

The staff was friendly and helpful. The room was clean and air conditioned. The pool was great.

The hotel itself was fine; it was clean and nice. Our particular room however, wasn't the best room we've stayed in. The air conditioner was working but it wasn't really blowing cold air. Of course this would be on a late night when it was 100 all day. So it was very uncomfortable humid in our room. I would have asked for a change of room but it was almost midnight and I had a sleeping child with me. Also, the door to the room wasn't closing without me having to lift it and practically slam it. I guess the hinge was coming loose off the frame? So aside from being uncomfortable humid and warm, the bed itself was comfortable. The couch was comfortable. The tv worked fine, it had a fridge and we took advantage of the breakfast offered in the morning. We would stay again but we would check in earlier to avoid this happening again. That way if something like this did happen, I wouldn't be exhausted to ask for a room change.

The hotel itself was fine; it was clean and nice. Our particular room however, wasn't the best room we've stayed in. The air conditioner was working but it wasn't really blowing cold air. Of course this would be on a late night when it was 100 all day. So it was very uncomfortable humid in our room. I would have asked for a change of room but it was almost midnight and I had a sleeping child with me. Also, the door to the room wasn't closing without me having to lift it and practically slam it. I guess the hinge was coming loose off the frame? So aside from being uncomfortable humid and warm, the bed itself was comfortable. The couch was comfortable. The tv worked fine, it had a fridge and we took advantage of the breakfast offered in the morning. We would stay again but we would check in earlier to avoid this happening again. That way if something like this did happen, I wouldn't be exhausted to ask for a room change.

Serviced its purpose. Staff were friendly upon check in and check out. Breakfast was included but I didn’t want it at the time. Cleanliness was 4/5 as there were some hairs in the tub. Pool was enjoyable outside.