The kettle that was in my room was dirty and rusty brought it up to staff. Rainshowerhead not Working and bathroom sink ready to fall out. Staffs are very friendly. But the hotel need to Refurbish.

Friendly staff, who accommodated a refund on a non-refundable booking, but a few issues: Website says close to Ubud. It’s actually quite far and whilst a free shuttle is offered. The timings are very restrictive, with last shuttle back at 5.30pm. Ubud comes to life in the evening and they should provide a shuttle until 10pm, like other hotels. It takes about 40mins to get into Ubud on 12.30pm shuttle due to traffic. The resort is otherwise very isolated. Website does a great sell, but it is quite far away, and certainly not walkable (side streets and poor lighting) in the dark. The room smelt of damp and the door didn’t lock without a struggle and a lot of force. There were ants in the watermelon juice, and breakfast option quite limited. Finally, the thing that forced me to leave was their website advertises the availability of a gym that was essential for me to have on going rehab for an injury. Unfortunately gym was closed for an unspecified length of time, which meant that I couldn’t do my physio rehab. Accordingly, I had no option but to leave. On a positive, I wanted somewhere quiet and in the forest, and this place is just that. However, plenty of options for the same closer to town, and actually in town (though with a phished price tag)

Good, but Sewege smell

Staying at Anahata was one of the best experiences I've had. The staff were all very helpful and friendly, the room was clean and well taken care of and any requests we had were fulfilled expeditiously. Truly an amazing spot, and it's a very beautiful location to reside at.

Quite and serene.

Exclusive space, warm hearted service, with the luxury of blending into the nature and unforgettable monkey visits with very affordable expenses for in house spend.

I like everything, just room cleaning could be better!

I stayed at the Sheraton Resort in Kuta Beach prior to this but this hotel has been much more impressive! Everything is amazing here and there is nothing to complain about. I have been surprised with literally everything: welcome drink, the size and quality of my room, quality of the soap, quality of the food, size of the property, friendliness of staff, cleanliness, environmentally friendly paper paper packaging of toiletries, maintenance of the outdoor areas under a jungle canopy... the list goes on and on. Have fun exploring the property, waking down the stairs to the public pool (if you don’t have your own private one!), continuing further down to the private river access, crossing the river to view the waterfall... staff have been awesome, you can tel they all have great attention to detail. I love this place and booked a second night! It’s secluded enough to make you feel alone in the jungle, yet really only a short scooter ride to the main attractions of the area. Great location!