Great staff .... couldn't help enough, but not intrusive. Lovely infinity pool

Toilet in a glass cubicle in bedroom

Our room was gorgeous & the bed was very comfortable! The private pool looked gorgeous but was a bit too cold for me to use as it was not heated. The common area pool was great and the gardens were beautiful! Room service was also very good and well-priced.

The private pool is not heated, too cold for me to use

Great stay, room was so beautiful and clean. Also very nice and friendly staff. Specially Evina was so kind and a great host. There was a lovely red kitten at the resort who was the cutest. I would like to come again.

Clean rooms and the beautiful pool environment.

Bad experience with the staff My iPhone was stolen from my hotel room but they didn't allow me to view the cctv camera. I didn't recover my phone to date, they refused to provide a letter indicating that I lost my phone so that I can go claim from my travel insurance.

such a lovely stay and gorgeous room! we loved how it wasn’t very big and crowded! they had brilliant gluten free and vegetarian options as wel

n/a

Had a free upgrade to the pool suite! Room was very private and spacious, amenities provided were all very sufficient. Loved the bed and the outdoor bathtub! Service of the staff was immaculate, they were always all smiles and ever so friendly. Loved the views of the private paddy fields just outside the villa as well! Had a great stay!

Just that the location of the villa was slightly away from ubud central but they had free shuttle services with great communication on whatsapp! However the more secluded location also provided more serenity and peacefulness.

Beautiful room with private pool.

Pretty nice environment, viewing natural forests around the resort. Very enjoyable in SPa

Lack experience check-in procedure. Passports didn't return to guests and left in the counter. Taken 45 minutes check-in 2 rooms. The room key doesn't work smoothly. We booked for two rooms, one room air-condition doesn't work. All staff miscommunication.

Beautiful rooms and gardens

A little too far from ubud centre

Exquisite! We stayed in a spa suite, the room was HUGE! Next trip we have chosen a pool villa. The gardens and surrounds are beautifully maintained with a complete Balinese feel. The staff were INCREDIBLE, best out of four locations we stayed at this trip! Qnd the FOOD... we had 4 nights and only ate one meal elsewhere, it was that good! The afternoon activities were a lovely touch that we really enjoyed. The pool is just lovely, you feel like you are floating in the middle of nowhere, surrounded by the beautiful ambience of Ubud nature. It was about a 5 minute scooter ride to the heart of Ubud, with complimentary shuttle service also available.

Great additions would be a daily happy hour for cocktails and replacement of the shower screens as they detract from the cleanliness of the property. Everything else was spot on!

The pool area is nice

Very unclean rooms, musty mouldy and dusty. The bedding was literally brown. This place is in need of a major deep clean and renovation it was not a nice stay.

Very beautiful and tropical, the staff are very friendly and always willing to help. The pool is stunning and the spa is a must.

No shops walking distance however it is a short 10 minute drive to the main part of Ubud.

the space

the humid smell

Lovely stay in one of the private pool villas. Lot's of privacy to enjoy our honeymoon. The rooms are large and the bed super comfortable.

The drinks menu was very limited. The ride to town using a hotel taxi was 3 times more expensive!

The staff is friendly, very helpful and always has a smile for you The hotel is designed beautifully and decorated with great taste, you can snap a picture everywhere The food at the restaurant was amazing we have booked the Saturday special dinner with the balinese dance show and all dances were beautiful and well executed, the breakfast is tasty and they have many formulas you can choose from. Anggi took good care of us, she's so sweet. The room has met our expectations, very clean and classy with a balinese touch Please do not miss the spa, this is my second time there and it won't be my last I hope, Padma took good care of me and the lady at the front office was too sweet. The infinity pool has an amazing view on the valley, ideal for sunbathing and cocktails.

Nothing that I can mention, maybe the price? But again it can be justified by the exceptional client experience

Very nice, very clean. Villa with pool was superb if not for the night noises.

We booked a river pool villa and I must say room was very nice. However, it rained a lot during our stay so the first night there was water leaking from the ceiling which was fixed as soon as we told them by placing plastic on the outer part of the villa. The second night, there was a very loud noise in our room during the night. It was a constant noise, like a very loud frog, it was so loud that we were thinking that the frog was inside the villa. we could not sleep so we had to change the room in the middle of the night. The management said that since the room is in the jungle it is normal to hear such noises in a tropical environment. Villa was then changed to another one but this time it was not in the jungle. A lot of stairs to get to the jungle villa. Hotel is not in the city, if you do not have a bike it is not easy to go to the centre.

the pool

the SPA service