Roaches dirty

Roaches dirty

It was average and it served the purpose of what we needed. The dove soap products were nice!

It was average and it served the purpose of what we needed. The dove soap products were nice!

Over all good stay

Over all good stay

I really liked the kitchenette in the room and the close proximity to restaurants. Our room was very clean, and the hotel was pet friendly, so we were able to bring our dog. We were having our AC system removed and a new system installed which required us to leave our home for a couple of days (there was no AC during the process) and the weather was in the mid 90s and above. We enjoyed our stay.

I really liked the kitchenette in the room and the close proximity to restaurants. Our room was very clean, and the hotel was pet friendly, so we were able to bring our dog. We were having our AC system removed and a new system installed which required us to leave our home for a couple of days (there was no AC during the process) and the weather was in the mid 90s and above. We enjoyed our stay.

It really does not seem like much care has been taken in these rooms. The first room looked like there was a party gone bad with dirty and damaged walls and dirty refrigerator. The second room was in better condition but was dusty, the carpet was dirty and there were long hairs everywhere in the bathroom. My daughter was sniffing and sneezing every time we entered the room so I checked the AC which was really dirty. They did come the next morning to clean it though. On the plus side the bed is comfortable and the rooms are somewhat spacious. The silver lining is a staff member who really cares. She quickly and efficiently changed rooms for us and tried to track down a tub stopper for my disabled and elderly mother. The stopper didn't work, but at least she tried to help. The other staff members were also friendly. Unfortunately, I won't be staying there again.

It really does not seem like much care has been taken in these rooms. The first room looked like there was a party gone bad with dirty and damaged walls and dirty refrigerator. The second room was in better condition but was dusty, the carpet was dirty and there were long hairs everywhere in the bathroom. My daughter was sniffing and sneezing every time we entered the room so I checked the AC which was really dirty. They did come the next morning to clean it though. On the plus side the bed is comfortable and the rooms are somewhat spacious. The silver lining is a staff member who really cares. She quickly and efficiently changed rooms for us and tried to track down a tub stopper for my disabled and elderly mother. The stopper didn't work, but at least she tried to help. The other staff members were also friendly. Unfortunately, I won't be staying there again.

I was resting on the bed, then a big brown bug crawled to the back of my hand, I swiped it out to the white sheet then went to get an tissue and take it to the trash can. I didn’t realize it might be a bed bug at the first encounter, until I was waken up around 5:30am by itching in my foot. Suddenly I recalled the brown bug I saw early, then I searched bedbugs on google to see the look and size, along with my itching, I went to the front desk of the hotel and reported to them immediately (per the google search, so the bedbugs issue won’t spread to nearby rooms or other room and more importantly to the next people who will reside into this room. ) I asked the front desk lady to give me a proof that I reported this bug issue, first she said she would send me an email, after she talked to her manager she said nothing she could do other than giving me a few trash bags to contain my belongings so I hopefully won’t bring bedbugs to my home that will cause me up to few thousands dollars for hiring the professionals to rid of the bedbugs. Awful, my whole trip was ruined. (I don’t take a picture at the first moment because I didn’t realize it might be a bedbug until I was waken up by the itching on my foot.)

I was resting on the bed, then a big brown bug crawled to the back of my hand, I swiped it out to the white sheet then went to get an tissue and take it to the trash can. I didn’t realize it might be a bed bug at the first encounter, until I was waken up around 5:30am by itching in my foot. Suddenly I recalled the brown bug I saw early, then I searched bedbugs on google to see the look and size, along with my itching, I went to the front desk of the hotel and reported to them immediately (per the google search, so the bedbugs issue won’t spread to nearby rooms or other room and more importantly to the next people who will reside into this room. ) I asked the front desk lady to give me a proof that I reported this bug issue, first she said she would send me an email, after she talked to her manager she said nothing she could do other than giving me a few trash bags to contain my belongings so I hopefully won’t bring bedbugs to my home that will cause me up to few thousands dollars for hiring the professionals to rid of the bedbugs. Awful, my whole trip was ruined. (I don’t take a picture at the first moment because I didn’t realize it might be a bedbug until I was waken up by the itching on my foot.)

Nice people nice stay

Nice people nice stay

Very convenient stay, was not able to check in until an hour after listed check in time. The room was spacious but it has not been thoroughly cleaned in a while. We had to use our own cleaning supplies to clean. There were remnants of dust and dirt, especially in the bathroom. The pool was closed in the middle of the day during summer even though it was supposed to be open until 10pm and the fitness center was useful. The bed was comfortable and we were able to get adequate rest for one-night as a stop through.

Very convenient stay, was not able to check in until an hour after listed check in time. The room was spacious but it has not been thoroughly cleaned in a while. We had to use our own cleaning supplies to clean. There were remnants of dust and dirt, especially in the bathroom. The pool was closed in the middle of the day during summer even though it was supposed to be open until 10pm and the fitness center was useful. The bed was comfortable and we were able to get adequate rest for one-night as a stop through.

Very nice!

Very nice!

The stay was everything you wanted it to be.

The stay was everything you wanted it to be.

Was only there from 11pm until 8am

Was only there from 11pm until 8am

Was clean and for a business area was surprisingly quiet

Was clean and for a business area was surprisingly quiet

The desk attendees were helpful and polite and accommodating, especially after walking by a room with a barking dog and asking for a different location. The new room was in need of better cleaning and renovation but overall things were comfortable. We were located next to a stairwell that was noisy because of the doors slamming. In fact, all of the hotel room doors slammed when shut, which could be remedied when they remodel. There could've been better up keep around the grounds because things were not exactly kept up outside. The one grill had a nest in the burner section and the chair cushions under the pavilion needed replaced badly. This was my first time not ever having house cleaning come to the room until you leave so we had to get our own fresh towels and such but our carpet needed vacuumed and I had to buy sanitizing wipes to clean the bathroom because the toilet had stuff stuck to the seat and down the bowl. It wasn't the cleanest but the people are what made a better stay.

The desk attendees were helpful and polite and accommodating, especially after walking by a room with a barking dog and asking for a different location. The new room was in need of better cleaning and renovation but overall things were comfortable. We were located next to a stairwell that was noisy because of the doors slamming. In fact, all of the hotel room doors slammed when shut, which could be remedied when they remodel. There could've been better up keep around the grounds because things were not exactly kept up outside. The one grill had a nest in the burner section and the chair cushions under the pavilion needed replaced badly. This was my first time not ever having house cleaning come to the room until you leave so we had to get our own fresh towels and such but our carpet needed vacuumed and I had to buy sanitizing wipes to clean the bathroom because the toilet had stuff stuck to the seat and down the bowl. It wasn't the cleanest but the people are what made a better stay.

Very nice, quite and comfortable stay.

Very nice, quite and comfortable stay.

Had maintenance problems with first room they moved us. Second room better but showing signs of neglect. Toilet loose from the floor.

Had maintenance problems with first room they moved us. Second room better but showing signs of neglect. Toilet loose from the floor.

Very nice stay

Very nice stay