Overall,nottoo bad but the room absolutely reeked of cigarette smoke although they had obviously sprayed the room with air freshener their was still a very strong smell of smoking

Pleasant check-in staff. Room card didn't initially work but OK on 2nd issue. Lift controls erratic - sometimes seemed to prioritise later floor requests first. Room was spacious, clean with all required facilities. Bed was comfortable. Late(11pm+) bar person was pleasant & a good selection of drinks(wine) available.

Pleasant check-in staff. Room card didn't initially work but OK on 2nd issue. Lift controls erratic - sometimes seemed to prioritise later floor requests first. Room was spacious, clean with all required facilities. Bed was comfortable. Late(11pm+) bar person was pleasant & a good selection of drinks(wine) available.

The staff were polite and very helpful 😀

friendly staff, easy check in, room was ready clean and comfortable at reasonable price Breakfast was good, would have been better if plates were hot (bacon was cold by time I sat down)

friendly staff, easy check in, room was ready clean and comfortable at reasonable price Breakfast was good, would have been better if plates were hot (bacon was cold by time I sat down)

Good location near train station and old town. Clean and worth money. Just must have your own AC European/ British adapter because hotel doesn’t have one and USB in the room doesn’t work.

Had a lovely stay for my daughters graduation,only down fall was window wouldn’t open and air cooling didn’t work, so very hot in room .

Had a lovely stay for my daughters graduation,only down fall was window wouldn’t open and air cooling didn’t work, so very hot in room .

Good location near train station and old town. Clean and worth money. Just must have your own AC European/ British adapter because hotel doesn’t have one and USB in the room doesn’t work.

Good value for money

Good value for money

Great services and amazing staffs with friendly smile and helpful mind

The hotel was functional but the room was too hot at night, hence slept poorly

Great services and amazing staffs with friendly smile and helpful mind

The hotel was functional but the room was too hot at night, hence slept poorly

Pretty good overall but a couple of issues: 1) Repeated problems with rooom key card not working and having to be reissued or reprogrammed. 2) Room was far to hot to sleep in and there were only duvets, no sheets

Pretty good overall but a couple of issues: 1) Repeated problems with rooom key card not working and having to be reissued or reprogrammed. 2) Room was far to hot to sleep in and there were only duvets, no sheets

This place is a gong show. The general manager is a hot mess. The food is mediocre at best and the service was horrible. You check in at the bar so there was a couple people (max 3) in front of us. The que continued to grow and so did our wait time. We eventually got served after serving all the bar orders that came up after us (the only reason we were checked in 1/2 an hour later was because the next guy at the bar told The General Manager to check us in) The General manager was doing both check in and putting in orders. He was disorganized and didn't seem to know how to use the system. The staff was also getting upset with him because he wasn't able to manage the work/orders. We get to our "air conditioned" room which has a little AC above the door, that doesn't blow cold air past the bathroom. The bathroom feels like you're on a plane and smells like sewage. The menu had a good selection but is quite pricy for the quality that you get.

This place is a gong show. The general manager is a hot mess. The food is mediocre at best and the service was horrible. You check in at the bar so there was a couple people (max 3) in front of us. The que continued to grow and so did our wait time. We eventually got served after serving all the bar orders that came up after us (the only reason we were checked in 1/2 an hour later was because the next guy at the bar told The General Manager to check us in) The General manager was doing both check in and putting in orders. He was disorganized and didn't seem to know how to use the system. The staff was also getting upset with him because he wasn't able to manage the work/orders. We get to our "air conditioned" room which has a little AC above the door, that doesn't blow cold air past the bathroom. The bathroom feels like you're on a plane and smells like sewage. The menu had a good selection but is quite pricy for the quality that you get.

Convenient location but a bit noisey if your room is facing the road. There was a mix up with room allocations, with me getting access to a room that was already in use by another customer, whilst staff were quick to resolve the matter it wasnt great to know that someone could have been in the room when i enteted. It could have been awkward. Id have been even more annoyed if i was the one in the room when someone entered! That said room was clean. Limited parking on site.

Convenient location but a bit noisey if your room is facing the road. There was a mix up with room allocations, with me getting access to a room that was already in use by another customer, whilst staff were quick to resolve the matter it wasnt great to know that someone could have been in the room when i enteted. It could have been awkward. Id have been even more annoyed if i was the one in the room when someone entered! That said room was clean. Limited parking on site.

Very decent budget hotel, highlights being it's cleaniness and functionality and well placed for the city centre - within walking distance for most. I would stay here again for these reasons, other similar competitors were more expensive. Only downside for me was that the cooked breakfast was not that appetising, overcooked and also not hot but buffet breakfasts left sitting out can often be like that. So some competitors would score higher here but otherwise this Ibis was a pleasurable experience.

Very decent budget hotel, highlights being it's cleaniness and functionality and well placed for the city centre - within walking distance for most. I would stay here again for these reasons, other similar competitors were more expensive. Only downside for me was that the cooked breakfast was not that appetising, overcooked and also not hot but buffet breakfasts left sitting out can often be like that. So some competitors would score higher here but otherwise this Ibis was a pleasurable experience.

Staff and management was very helpful, will definitely recommend

Staff and management was very helpful, will definitely recommend

Thanks

Thanks

We were at the hotel for Download festival wrekend and had a great stay. On our last day of the festival, the car wouldnt start and we had to try a variety of different things. We went to ask the staff for any assistance and the manager was very kind, helpful, patient and understanding. One of the other staff that was particularly knowledgable about cars even came down to help and checked the battery. In the end we got the car working but missed the last of the festival, and were advised to make the kong trip home. Upon this knowledge the manager (Amit Chondehoke, I believe) kindly gave us a small food package for our journey home. It was a lovely experience overall, maybe not so much the car, but the stay at the hotel and the help offered by all the staff was definitely appreciated by us. I'll be back again a third time for sure!

We were at the hotel for Download festival wrekend and had a great stay. On our last day of the festival, the car wouldnt start and we had to try a variety of different things. We went to ask the staff for any assistance and the manager was very kind, helpful, patient and understanding. One of the other staff that was particularly knowledgable about cars even came down to help and checked the battery. In the end we got the car working but missed the last of the festival, and were advised to make the kong trip home. Upon this knowledge the manager (Amit Chondehoke, I believe) kindly gave us a small food package for our journey home. It was a lovely experience overall, maybe not so much the car, but the stay at the hotel and the help offered by all the staff was definitely appreciated by us. I'll be back again a third time for sure!

The location of the hotel is not the best and is next to the ring road which is very busy. During the night the room got hot as the air con doesn’t operate due to set outside temperatures so I had to open the window. However I was regularly awoken by noisy vehicles sirens and people shouting. Also the location did not feel safe especially during the evening.

The location of the hotel is not the best and is next to the ring road which is very busy. During the night the room got hot as the air con doesn’t operate due to set outside temperatures so I had to open the window. However I was regularly awoken by noisy vehicles sirens and people shouting. Also the location did not feel safe especially during the evening.