This hotel stinks and the breakfast that was supposedly provided ran out of food and coffee. Rude service. Plugged sinks and water on the bathroom floor.

The hotel lobby looks nice. Once you go upstairs there is a smell in the hallway. When i checked in there was only one employee on staff. She didnt have any help and no manager on site. Some of the rooms had not been cleaned, the sheets were not cleaned and there were no extra towels. The rooms look kinda old and the chairs had dirt stains.

Room was comfortable friendly staff

Room was comfortable friendly staff

The hall carpets and walls were very dirty. The room carpet was dirty. We requested a room with a hide a bed, and we got it but no sheets or blankets

The hall carpets and walls were very dirty. The room carpet was dirty. We requested a room with a hide a bed, and we got it but no sheets or blankets

This was by far the worst hotel I ever stayed in my life! First the smell when you 1st walk like sewer water then when your fighting through that and finally make it to the room it had mildew carpet the bathroom was sooo dirty and nasty the toilet seat was literally peeling and cracked.. Omg this hotel needs to be demolished and rebuilt!!

This was by far the worst hotel I ever stayed in my life! First the smell when you 1st walk like sewer water then when your fighting through that and finally make it to the room it had mildew carpet the bathroom was sooo dirty and nasty the toilet seat was literally peeling and cracked.. Omg this hotel needs to be demolished and rebuilt!!

Ok

Ok

We did not stay here due to a family issue.

I dont go, because for the hurricane.....

Our carpet was damp and disgusting. My feet /socks were black after walking around. Room smelled like mildew.

Close to casino felt safe,clean, great staff

Close to casino felt safe,clean, great staff

Chair in room looked like it was out of dumpster or chrome seen, safety latch for door was broken off, roaches in room, tile my front door bathroom was loose and broken, fridge was rusty…….much more.

Chair in room looked like it was out of dumpster or chrome seen, safety latch for door was broken off, roaches in room, tile my front door bathroom was loose and broken, fridge was rusty…….much more.

The room smelled like old water. There were no extra linens for the sofa bed or towels. There was mold on the ceiling and mildew on the shower curtain. Lizards inside the hallway. Bathroom was unswept or mopped and bathtub looked filthy.

The room smelled like old water. There were no extra linens for the sofa bed or towels. There was mold on the ceiling and mildew on the shower curtain. Lizards inside the hallway. Bathroom was unswept or mopped and bathtub looked filthy.

The hotel isn’t very well taken care of. Carpet is dirt. AC wasn’t working on our floor in the hallways. Front desk wasn’t very friendly and when we asked for clean towels they didn’t have any. It was very disappointing.

Very clean & friendly staff!

The hotel isn’t very well taken care of. Carpet is dirt. AC wasn’t working on our floor in the hallways. Front desk wasn’t very friendly and when we asked for clean towels they didn’t have any. It was very disappointing.

Very clean & friendly staff!

Not so good. The lady who works in the afternoon is excellent. She deserves a raise. She was always helpful and I sincerely appreciate her service. Other than that - 1. Room door was broken (Room 223) 2. I was there for 7 days (had two reservations) and my room was cleaned once. 3. The humidity inside my room was insane (know hotel is on a lake but printer paper in my room would be wet after sitting on my desk for about an hour) 4. Floor of Room 223 was slanted at a very high degree of angle for a floor 5. Trash was picked up every 2-3 days and the size of the trash can was tiny The people who service this hotel were excellent. The crew that makes breakfast, the crew that puts out the coffee, the greek/middle eastern lady that works on Saturday afternoon and some of the afternoons on the weekdays were all excellent. The owners of this hotel need a wake up call. There are maintenance issues with this hotel that are a lawsuit waiting to happen. The feeling I received was - money is good because we are right next to the convention center so to the hell with the condition of the hotel, people will stay here anyway because of proximity.

Not so good. The lady who works in the afternoon is excellent. She deserves a raise. She was always helpful and I sincerely appreciate her service. Other than that - 1. Room door was broken (Room 223) 2. I was there for 7 days (had two reservations) and my room was cleaned once. 3. The humidity inside my room was insane (know hotel is on a lake but printer paper in my room would be wet after sitting on my desk for about an hour) 4. Floor of Room 223 was slanted at a very high degree of angle for a floor 5. Trash was picked up every 2-3 days and the size of the trash can was tiny The people who service this hotel were excellent. The crew that makes breakfast, the crew that puts out the coffee, the greek/middle eastern lady that works on Saturday afternoon and some of the afternoons on the weekdays were all excellent. The owners of this hotel need a wake up call. There are maintenance issues with this hotel that are a lawsuit waiting to happen. The feeling I received was - money is good because we are right next to the convention center so to the hell with the condition of the hotel, people will stay here anyway because of proximity.

All the staff were super nice. My room was convenient and nice. I loved seeing the ducks outside every morning.

All the staff were super nice. My room was convenient and nice. I loved seeing the ducks outside every morning.

The first room I was given was filthy!!!! They were able to change my room to a cleaner one thankfully. The front desk attendant was fairly rude in how they treated me, but another attendant later in my stay was more friendly.

The first room I was given was filthy!!!! They were able to change my room to a cleaner one thankfully. The front desk attendant was fairly rude in how they treated me, but another attendant later in my stay was more friendly.

The system was down. I couldn't check in. I had to find another hotel. I damand a refund

The system was down. I couldn't check in. I had to find another hotel. I damand a refund

It was ok