Great breakfast. Good choices and great gluten free bread.

Great breakfast. Good choices and great gluten free bread.

It's the second time we are staying at this hotel. Location is great being so close to the railway station and Tivoli Gardens. Nice big rooms with very comfortable bed and excellent breakfast.

Excellent hotel near the railway station. The breakfast was perhaps my favourite with a large variety of foods to choose from.

Excellent hotel near the railway station. The breakfast was perhaps my favourite with a large variety of foods to choose from.

Excellent for families. Many restaurants within walking distance. Close to the main railway station.

Excellent for families. Many restaurants within walking distance. Close to the main railway station.

This hotel looked like it attempted to have good design but it was pretty basic and a bit worn down. There were zero items in the bathroom besides a body wash. The bed was just ok and pillows were so stiff we couldn’t use them. Honestly though, the most disappointing factor was the staff. Each person was condescending and seeened irritated if you asked anything. Our last morning, we ran out to see the city and came back 10 minutes before checkout just grab our suitcases from the room and leave for the airport. The keys were deactivated so I went to the desk to ask them to reactivate and the response was dirty looks and “well it’s checkout so that’s why” and I said right, at noon. And she again flashed me a look and said that’s in 5 min. I looked at my phone, it wasn’t. I told her I just wanted to get my bags out of the room. But really, why the rudeness, it still wasn’t checkout time and all we wanted were our bags. I had to keep coming back 3 times for new cards to work and I said we really need to go to the airport but still I was receiving so much condescension and indifference and the last attempt she handed me the card and said dryly “good luck”. We just ended up begging a cleaning person to let us in our room so we could get our bags. It was honestly absurd to be treated that way when all we wanted was to leave to make it to our flight. But I shouldn’t have expected anything different bc service was very rude from the time of check-in.

This hotel looked like it attempted to have good design but it was pretty basic and a bit worn down. There were zero items in the bathroom besides a body wash. The bed was just ok and pillows were so stiff we couldn’t use them. Honestly though, the most disappointing factor was the staff. Each person was condescending and seeened irritated if you asked anything. Our last morning, we ran out to see the city and came back 10 minutes before checkout just grab our suitcases from the room and leave for the airport. The keys were deactivated so I went to the desk to ask them to reactivate and the response was dirty looks and “well it’s checkout so that’s why” and I said right, at noon. And she again flashed me a look and said that’s in 5 min. I looked at my phone, it wasn’t. I told her I just wanted to get my bags out of the room. But really, why the rudeness, it still wasn’t checkout time and all we wanted were our bags. I had to keep coming back 3 times for new cards to work and I said we really need to go to the airport but still I was receiving so much condescension and indifference and the last attempt she handed me the card and said dryly “good luck”. We just ended up begging a cleaning person to let us in our room so we could get our bags. It was honestly absurd to be treated that way when all we wanted was to leave to make it to our flight. But I shouldn’t have expected anything different bc service was very rude from the time of check-in.

Breakfast was great Hotel is part of a complex so always lots of people around. Would stay again based on location

Breakfast was great Hotel is part of a complex so always lots of people around. Would stay again based on location

A decent hotel at a very central location in the city. Possible to swim, bowling and other sports was quite nice to activate our son.

We had a nice large room but cleaning crew forgot to clean out the refrigerator and left a pizza/box. That was a turn off.

A decent hotel at a very central location in the city. Possible to swim, bowling and other sports was quite nice to activate our son.

We had a nice large room but cleaning crew forgot to clean out the refrigerator and left a pizza/box. That was a turn off.

The hotel is very close to the train station and metro, making it ideal for quick connections. The hotel needs renovation and more cleaning. Staff is nice and helpful. Breakfast is really good

The hotel is very close to the train station and metro, making it ideal for quick connections. The hotel needs renovation and more cleaning. Staff is nice and helpful. Breakfast is really good

This hotel was perfect for distance to central station and tivoili gardens. Lovely staff with free tea, coffee and hot chocolate at reception area. Use of very large, clean swimming pool and good selection for breakfast to start your day. Good spacious rooms, family deluxe room perfect especially with teenage children.

This hotel was perfect for distance to central station and tivoili gardens. Lovely staff with free tea, coffee and hot chocolate at reception area. Use of very large, clean swimming pool and good selection for breakfast to start your day. Good spacious rooms, family deluxe room perfect especially with teenage children.

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**Excellent Staff and Service** We spent 5 nights at this hotel and found the staff to be kind and helpful. **Breakfast** The breakfast was good, offering some vegan options. However, the menu was the same every day, which could use some variety. **Room Quality** Our room was lovely, quite spacious, silent, and clean. Nonetheless, there is room for some improvements for cleanings. Overall, it was a pleasant stay.

**Excellent Staff and Service** We spent 5 nights at this hotel and found the staff to be kind and helpful. **Breakfast** The breakfast was good, offering some vegan options. However, the menu was the same every day, which could use some variety. **Room Quality** Our room was lovely, quite spacious, silent, and clean. Nonetheless, there is room for some improvements for cleanings. Overall, it was a pleasant stay.

It was clean and comfortable.

It was clean and comfortable.

Perfect central location with good transport links. Room was spacious and made use of the amenities including free coffee corner and swimming pool/sauna. Apparently 10 pin bowling was also available.

Perfect central location with good transport links. Room was spacious and made use of the amenities including free coffee corner and swimming pool/sauna. Apparently 10 pin bowling was also available.

The ease of check-in and check-out, the breakfast food quality and ambience, as well as the amenities available. Just one minor thing maybe would be great if the tv is a smart tv with YouTube and Netflix available.

The ease of check-in and check-out, the breakfast food quality and ambience, as well as the amenities available. Just one minor thing maybe would be great if the tv is a smart tv with YouTube and Netflix available.

Great Hotel for a visit to Copenhagen. Very clean ,very green and the breakfast was so healthty and there was a such a choice of breakfast foods. Excellent swimming pool and leisure centre. Its less than 5 minutes walk to central station

Great Hotel for a visit to Copenhagen. Very clean ,very green and the breakfast was so healthty and there was a such a choice of breakfast foods. Excellent swimming pool and leisure centre. Its less than 5 minutes walk to central station

We were very happy with our stay at CPH & definitely recommend it. The proximity to the train station & the 24-hr reception desk were worth gold to us after Deutsche Bahn cancelled our train at the last minute & our arrival was delayed until 2am. Having only a short walk to schlep our bags is enough to earn our recommendation, but added to this was the friendly & helpful staff, the comfortable beds, nice bath, lobby with drinks & shelves of neatly ordered board games. Easy stroll to Tivoli & City Hall. The breakfast is next door in a beautiful hall, a help-yourself continental breakfast with everything you could want, all neatly labeled for food allergies & with proper spacing to avoid cross contamination. They offer gluten-free rolls (kid & spouse really enjoyed the rolls), you just have to ask & they’ll bring it out to you. Great place to stay!