This was expected to be a nice vacation for us. Unfortunately, we were placed in the smallest room in the hotel. We paid for a suite which would have made all the difference. We were told the hotel was overbooked for the weekend and I paid for a single queen room. I showed prood of a suite. We were not given a suite. I was charged a suite rate for a extremely uncomfortable small single queen room. No compensation offered from the hotel. In addition, ice machine leaked and stopped working for the weekend. Elevator was out of order for two of the three days we stayed. Had to use stairs. We were told this happens often. Mold on the celiing over the bed. Shower rod held up by 2 Qtips. Hotels.com attempted to retrieve a refund. I spoke and emailed all information to manager Yogi, whom replied she would get back to me. Never called back. Did not address Hotels.com phone calls either. During breakfast 2 days, overheard multiple people reported they were giving bad reviews. This hotel needs a major upgrade. One positive was the receptionist name Trina. On Sunday, when I complained again and showed the room booked and paid for was a suite and not the small uncomfortable room we were told I booked, did move us to the suite we were suppose to have the entire trip. People moved out and she was able to accommodate us. She was in contact with the manager Yogi and was able to accommodate what we should have had the entire vacation. Have photos. App not allowing me to upload photos.

Comfy Beds .. convenient location. Front desk staff was very nice.

This place is dirty and run down. Breakfast was an apple and bread... I've had an intestinal bug ever since my stay.

room was not clean, especially the bathroom. Breakfast was almost non-existent, with note saying nothing was available because of the hurricane that passed through more than a month ago???

room was not clean, especially the bathroom. Breakfast was almost non-existent, with note saying nothing was available because of the hurricane that passed through more than a month ago???

Don’t stay here. Old and run down. Dirty, we almost left after check in. Staff were not that sharp.

Don’t stay here. Old and run down. Dirty, we almost left after check in. Staff were not that sharp.

One of the worst Hotels we've ever stayed at. No one at the desk when we checked in at 4:00 PM, It took 15 minutes for the clerk to show up. Half of the lights in our room were not working, being right next to I-75 trucks were noisy all night. There was NO hot water for 5 hours. Breakfast was imitation Cheerios & toast. Coffee was weak.We will not recommend this place.