The room was comfortable and the views to the sea were awesome, though blocked a little by salt stains on the windows. The personnel in the hotel were very helpful. The breakfast had everything I wanted and more. The location was great. I like to take the stairs where possible and found a way to do so also at this hotel but the way was not very clearly marked - something to consider for sustainability and decreasing waiting times for lifts.

Beautiful view of the water. Staff very friendly and helpful. Location was in walking distance within shopping center and downtown. Also, incredible thrift store across the street, if you like thrifting.

Beautiful view of the water. Staff very friendly and helpful. Location was in walking distance within shopping center and downtown. Also, incredible thrift store across the street, if you like thrifting.

This hotel was wonderful! The excellent staff helped us book tours and get taxis. We had a great view of the harbor. The Beer Garden was the best! Great food and a relaxing and comfortable setting.

This hotel was wonderful! The excellent staff helped us book tours and get taxis. We had a great view of the harbor. The Beer Garden was the best! Great food and a relaxing and comfortable setting.

Good location, street parking nearby, facility and rooms are well kept and comfortable

The staff were all so kind and helpful. Dining options were fantastic. I would definately repeat this stay!

We stayed at this hotel in September 2024 for 6 nights. My assessment of the pros and cons are: Pros Helpful staff, really nice buffet breakfast with many food choices, convenient location walkable to many attractions, restaurant options on sight, and many nearby street parking spots. Cons Bed was not comfortable but memory foam toppers available upon request. Marginal improvement. Bathroom is not equipped with outlet for hair styling. Bathroom equipped with shower and tub but forgot trying to have a bath. Water pressure is down to a trickle in the tub and it would take about 45 minutes to fill it. In the room, no mirror to support hair styling. Room was very hot maybe due to radiant floor heat in bathroom (which was fabulous). We did not turn on the heat and kept the window open day and night for the duration of our stay. The window that can be opened is very small and did not cool room efficiently. We appreciated the harbor view but this means roadside and there is lots of traffic and people noise (waiting for their tour bus pickup) until about 11 pm .

We had a nice stay but the location was too far away from downtown and points of interest. Walking in the bad weather was not an option and taxis are very expensive in Reykyavik. Room price was very reasonable for the class of hotel.

Great hotel in a remote destination in Iceland!

We had a nice stay but the location was too far away from downtown and points of interest. Walking in the bad weather was not an option and taxis are very expensive in Reykyavik. Room price was very reasonable for the class of hotel.

Convenient for tours

Very nice facility

It was near a major bus stop (12), close to a great food hall and had excellent views.

Absolutely beautiful property! The staff was incredible.

The biggest hotel in Reykjavik. Local tour buses stop outside the hotel to pick up guests. 20 minutes walk to the city center. It does not seem long, but it could be an uncomfortable walk when outside is windy and cold. Well, it is Iceland.

The rooms were quite small and the walls are quiet thin so you can hear the rooms next door as well ones above you. There’s also no AC in the rooms and it got so hot at night that we had to open the windows. The location is great but the parking at the hotel isn’t free and relatively expensive.

The rooms were quite small and the walls are quiet thin so you can hear the rooms next door as well ones above you. There’s also no AC in the rooms and it got so hot at night that we had to open the windows. The location is great but the parking at the hotel isn’t free and relatively expensive.

Great location while in Iceland. Recommend

Property lied about having parking. Only street parking available

Great hotel with proximity!

Property lied about having parking. Only street parking available

The hotel is very good, although the 3rd bed in the family room was very uncomfortable camping style bed which I was not excepting in a 4* especially that I paid for a family room, therefore the 3rd bed wasn't an addition, it is part of the room set up. Unfortunately some staff are poorly trained and one of the receptionists exceptionally rude. Manager was very helpful and responsive. The food was good and the hotel is in a great area for the main stree and the harbour. The beer garden has wonderful decor and grwat food.

The hotel is very good, although the 3rd bed in the family room was very uncomfortable camping style bed which I was not excepting in a 4* especially that I paid for a family room, therefore the 3rd bed wasn't an addition, it is part of the room set up. Unfortunately some staff are poorly trained and one of the receptionists exceptionally rude. Manager was very helpful and responsive. The food was good and the hotel is in a great area for the main stree and the harbour. The beer garden has wonderful decor and grwat food.

Great hotel with proximity!

Lovely stay overall

Lovely stay overall

Wonderful staff. Clean, modern building. Had great restaurant and beer garden. Food and beverages were delicious. Center city location. Staff will hail a cab for you- arrives in minutes. Clean room and bathroom. Would r

Loved this hotel! View from tower is amazing

Loved this hotel! View from tower is amazing

It was clean and in a convenient location. Great staff.

It was clean and in a convenient location. Great staff.