I would give you 5 stars all the way across the board, but the chair, and toilet paper roll holder in our room were broken. I made the front desk aware within minutes of us being in the room, and it was never addressed. There were also carpet tacks coming up through the ripped carpet by the door. My only other recommendation would be lights in the dog walk area at night. That path is super hard to navigate even in the day time. We LOVED the staff, the convenience, and the ambiance of the property.

Friendly staff, clean rooms. A little outdated. Felt more like a conference center than hotel resort, however, we would stay again. Close to town.

The Lodge exceeded our expectations -- the entire first floor common area is filled with original American antique furniture and artwork, all open to guests. The public areas are incredibly comfortable and welcoming. The grounds are beautiful. The staff is exceptionally helpful and friendly -- we always got our needs met, and felt so well taken care of -- best of all, the Lodge is located less than a 5 minute walk from Colonial Williamsburg. I would recommend to anyone -- many guests come back again and again -- I can see why!

The staff were extremely friendly and accommodating. We had a wonderful time and would stay again.

Everything is perfect , except charging a self-parking fee USD20/day per car is not reasonable.

Everything is perfect , except charging a self-parking fee USD20/day per car is not reasonable.

Minor details missing: no shower gel had to call front desk for refill, ice machine broken, room door latch malfunctioning, iron in room broken.

Minor details missing: no shower gel had to call front desk for refill, ice machine broken, room door latch malfunctioning, iron in room broken.

Super friendly staff, clean room, clean property. Really enjoyed our stay. We will definitely return.

We came fora wedding. The hotel was nice and walking distance to stores and restaurants!

We came fora wedding. The hotel was nice and walking distance to stores and restaurants!

Super friendly staff, clean room, clean property. Really enjoyed our stay. We will definitely return.

Beautiful property, very nice clean room and close to everything. Was upset for the price the ice machine didn't work and there was no sign.

Beautiful property, very nice clean room and close to everything. Was upset for the price the ice machine didn't work and there was no sign.

Absolutely beautiful such an ideal spot so clean

Absolutely beautiful such an ideal spot so clean

Great location for Colonial Williamsburg

Great location for Colonial Williamsburg

Highly recommended

Highly recommended

The Williamsburg Lodge gave us great service. I would especially like to call out the service of Hannah at the front desk who ensured we got a handicap accessible room for my father. The food onsite was good both for dinner and breakfast. We had great servers: Ryan and Aretha. The onsite gift shop was very convenient and had great choices for Williamsburg memorabilia. Also onsite is a bus stop for the Colonial Williamsburg bus that is handicap accessible. We used this to get around with my dad who used a scooter. Only one recommendation: the doors are heavy for handicap/those using mobility devices. If the doors can all have working buttons that automatically open the doors, this would be very helpful. Will come again!

The Williamsburg Lodge gave us great service. I would especially like to call out the service of Hannah at the front desk who ensured we got a handicap accessible room for my father. The food onsite was good both for dinner and breakfast. We had great servers: Ryan and Aretha. The onsite gift shop was very convenient and had great choices for Williamsburg memorabilia. Also onsite is a bus stop for the Colonial Williamsburg bus that is handicap accessible. We used this to get around with my dad who used a scooter. Only one recommendation: the doors are heavy for handicap/those using mobility devices. If the doors can all have working buttons that automatically open the doors, this would be very helpful. Will come again!

Nice hotel. One universal Electric vehicle charger- level 2. I was lucky enough to be able to use it. They should add more ev chargers. shuttle will drive you to shops. Bar on site. Will stay again.

Nice hotel. One universal Electric vehicle charger- level 2. I was lucky enough to be able to use it. They should add more ev chargers. shuttle will drive you to shops. Bar on site. Will stay again.

Beautiful property, beautiful area. Really enjoyed our short stay and looking forward to a longer one!

Beautiful property, beautiful area. Really enjoyed our short stay and looking forward to a longer one!

This property is not handicap friendly, very difficult to find a bellhop, not all doors have automatic opening, uneven walkways, both of which make pushing a wheelchair and holding big heavy doors at the same time close to impossible. I brought these issues to the manager and she was very professional and nice but all in all it made our trip very difficult

The only inconvenience was that the pools were located in a separate building. Other than that, the place was beautiful and the staff were superb.

This property is not handicap friendly, very difficult to find a bellhop, not all doors have automatic opening, uneven walkways, both of which make pushing a wheelchair and holding big heavy doors at the same time close to impossible. I brought these issues to the manager and she was very professional and nice but all in all it made our trip very difficult

People were a little stuck up

People were a little stuck up

We had a lovely time in Williamsburg, but the hotel choice was a disaster. We arrived and room didn't have the microwave I paid Extra for (ridiculous to charge in the first place) - staff couldn't even figure out how to get it to plug in. Day 2 I wake up, go out in the hall and a giant roach comes running at me in the doorway of my room and I had to kill it. That afternoon we get back from our adventures and there is a major flood in our room - sopping wet carpet at the entry and part of the bathroom, seemed to come through the wall?- we had to relocate. Next room had just minor issues like the curtains were partially missing. The balcony looked down on a courtyard of dead potted magnolia trees. This was absolutely not the high quality experience I paid for. While they did relocate us quickly no one even apologized. Staff was courteous but clearly the management has some major issues and facility was not maintained, certainly not to how highly they think of themselves based on rates. Stay somewhere else, this was unpleasant.