Stayed here a few times now and it’s always good . My only problem is this year I had to pay £15 to park for 3 nights when all the signs said free parking for guests. Little bit confused on that. Couldn’t get clarification from reception as to why this was.

Whilst the staff seem friendly and accommodating, this hotel is tired and shabby. Threadbare carpets and chopped and grubby paintwork. Uncomfortable bed. Not an experience I'll be repeating!

Whilst the staff seem friendly and accommodating, this hotel is tired and shabby. Threadbare carpets and chopped and grubby paintwork. Uncomfortable bed. Not an experience I'll be repeating!

The reviews are right about how run down this place is. Unfortunately the lack of care extends throughout. In our room there were drink stains on the wall, goodness-knows-what stains on the bedsheets, hairs on the shower head and broken plug sockets. When we complained at reception we got a shrug. One person behind reception ignored us altogether, which we were later told was because they don’t actually work there. Which makes it even stranger that they’d been in the kitchen a little earlier. Eventually we got a call to offer a 50% refund, which we accepted… though it didn’t actually materialise as 50% because they didn’t include breakfast. It’s cheap, it’s in a helpful location, you’ll probably sleep ok. Just set your expectations very low indeed.

The reviews are right about how run down this place is. Unfortunately the lack of care extends throughout. In our room there were drink stains on the wall, goodness-knows-what stains on the bedsheets, hairs on the shower head and broken plug sockets. When we complained at reception we got a shrug. One person behind reception ignored us altogether, which we were later told was because they don’t actually work there. Which makes it even stranger that they’d been in the kitchen a little earlier. Eventually we got a call to offer a 50% refund, which we accepted… though it didn’t actually materialise as 50% because they didn’t include breakfast. It’s cheap, it’s in a helpful location, you’ll probably sleep ok. Just set your expectations very low indeed.

Room no 37 was given to me. It is supposed to be executive room , but the fire door next to that room keeps on being banged morning and night, and past midnight and I get interrupted sleep and rest because of this.

Room no 37 was given to me. It is supposed to be executive room , but the fire door next to that room keeps on being banged morning and night, and past midnight and I get interrupted sleep and rest because of this.

I arrived and was told I had to pay £5 for parking, despite no prior notification of this, signage inside and outside the hotel stating “free guest parking” and when booking no mention of fees were suggested. The room had dirty, dusty carpets and sweets stuck to them. When I explained and showed staff about the parking fees and it’s obviously misleading, they literally didn’t care or offer any explanation.

I arrived and was told I had to pay £5 for parking, despite no prior notification of this, signage inside and outside the hotel stating “free guest parking” and when booking no mention of fees were suggested. The room had dirty, dusty carpets and sweets stuck to them. When I explained and showed staff about the parking fees and it’s obviously misleading, they literally didn’t care or offer any explanation.

On arrival, the room I had booked was not the room I was given. After some conversation, it appears they do not have the room I booked and it should not have been available to book. The corridor was very smelly, to the point that I was gagging walking through one particular section. The room was comfortable enough, although there was some discarded rubbish on the floor from a previous guest. There was a lot of noise from other hotel guests. It was obvious there were some groups living there and a number of screaming outbursts and shouting matches. This scared my children and they would not sleep without a case in front of the door. When the noise subsided long enough for them to get to sleep, they were woken by very loud repeated banging from the room above. This is the worst hotel I have ever stayed in and we travel a lot!

On arrival, the room I had booked was not the room I was given. After some conversation, it appears they do not have the room I booked and it should not have been available to book. The corridor was very smelly, to the point that I was gagging walking through one particular section. The room was comfortable enough, although there was some discarded rubbish on the floor from a previous guest. There was a lot of noise from other hotel guests. It was obvious there were some groups living there and a number of screaming outbursts and shouting matches. This scared my children and they would not sleep without a case in front of the door. When the noise subsided long enough for them to get to sleep, they were woken by very loud repeated banging from the room above. This is the worst hotel I have ever stayed in and we travel a lot!

The room was filthy and the staff was so rude and unhelpful We didn’t stay out two nights left after the first nite Our electrics went from the room and we couldn’t shower and the kettle was taken away as it caused a short fuse and wasn’t replaced

The room was filthy and the staff was so rude and unhelpful We didn’t stay out two nights left after the first nite Our electrics went from the room and we couldn’t shower and the kettle was taken away as it caused a short fuse and wasn’t replaced

Trip was good. We know what we are getting. Good location when visiting friends in Oxford. Rooms are a bit tatty but it's clean.

Trip was good. We know what we are getting. Good location when visiting friends in Oxford. Rooms are a bit tatty but it's clean.

Bed lamp not working. Phone network poor. At least the BT WiFi works but need to log on now and again.

Bed lamp not working. Phone network poor. At least the BT WiFi works but need to log on now and again.

Maintainance standards poor - wifi didn't work. Plug sockets blocked so unusuable. Roim very cold on arrival. Laminate flooring poorly fitted. Bathroom had paint peeling or not even applied in places. Door had poorly patched and filled hole. Staff were friendly and helpful.

Maintainance standards poor - wifi didn't work. Plug sockets blocked so unusuable. Roim very cold on arrival. Laminate flooring poorly fitted. Bathroom had paint peeling or not even applied in places. Door had poorly patched and filled hole. Staff were friendly and helpful.

Stay was ok however l hadn’t read anywhere on the hotels.com app that there was a £5 charge for parking, it just said parking was available. I wasn’t very happy on check in to be told there was a charge, it is usually free for hotel guests.

Stay was ok however l hadn’t read anywhere on the hotels.com app that there was a £5 charge for parking, it just said parking was available. I wasn’t very happy on check in to be told there was a charge, it is usually free for hotel guests.

Disappointed that we now have to pay fir car parking 😒 I won’t be returning!

Disappointed that we now have to pay fir car parking 😒 I won’t be returning!

The room was very clean and all very comfortable. Also having a walk in shower was a bonus due to having mobility issues. When we booked in I was asked if I wanted a ground floor room which was exactly what we wanted.

The room was very clean and all very comfortable. Also having a walk in shower was a bonus due to having mobility issues. When we booked in I was asked if I wanted a ground floor room which was exactly what we wanted.

One of the worst hotels I have ever stayed in. First it is so dated and highly unhygienic place. They have never washed their carpet hence the entire hotel stinks and if you have dust allergy please stay away. Plus insets in the hotel room along with one of the worst mattress I have ever slept on. They seriously need to look on to the above issues as it’s not safe from health and safety concerns.please don’t book

One of the worst hotels I have ever stayed in. First it is so dated and highly unhygienic place. They have never washed their carpet hence the entire hotel stinks and if you have dust allergy please stay away. Plus insets in the hotel room along with one of the worst mattress I have ever slept on. They seriously need to look on to the above issues as it’s not safe from health and safety concerns.please don’t book

What a lovely little stay !! Very very fast check in and the room was great especially for the money

What a lovely little stay !! Very very fast check in and the room was great especially for the money

Easy check in, very clean room, nicely furnished and equipped. Some slight signs of age with old, damaged light shades by the bed side and the shower was a bit on the small side and showing signs of age. But, having said that, everything worked, there was no slamming of doors, the bed was comfortable and I slept well. Would stay here again if the need arose.

Easy check in, very clean room, nicely furnished and equipped. Some slight signs of age with old, damaged light shades by the bed side and the shower was a bit on the small side and showing signs of age. But, having said that, everything worked, there was no slamming of doors, the bed was comfortable and I slept well. Would stay here again if the need arose.

Easy parking .. Great shopping/ food options next door albeit fast food (excellent kentucky).. Tv a nightmare to use operate. Carpet needs good clean witha nozzle up against skirting boards.. Accom showing its age Lick of paint needed. But on the whole its ol.