Good

Good

I was there three nights, in the whole hotel there was no heating, and the temperature was around 10 to 12 degrees celcius. They never inform that!!! Allways saying we are going to fix it, bu they new from day one there won't be a solution at least during my stay. I've got a terrible bronchitis, still with medications after 13 days! There are not restaurantes near by, the only good thing about this Columbus Sea hotel is the location: near metro, Principe bus station and MSC Cruises.

I was there three nights, in the whole hotel there was no heating, and the temperature was around 10 to 12 degrees celcius. They never inform that!!! Allways saying we are going to fix it, bu they new from day one there won't be a solution at least during my stay. I've got a terrible bronchitis, still with medications after 13 days! There are not restaurantes near by, the only good thing about this Columbus Sea hotel is the location: near metro, Principe bus station and MSC Cruises.

Hotel is in a good location but needs quite a bit of updating and redecorating. The room itself was OK but the general conditions of the corridors and reception areas needs updating. There were many south Asian blokes loitering around the outside of the front entrance of the hotel and in the reception area - at least 10 of them - in slippers and shabby clothing and those outside were smoking away. Not exactly threatening behaviours but their demeanour and presence left a very poor impression of the hotel as a whole. Yes, there is EUR15 charge for carpark.

Hotel is in a good location but needs quite a bit of updating and redecorating. The room itself was OK but the general conditions of the corridors and reception areas needs updating. There were many south Asian blokes loitering around the outside of the front entrance of the hotel and in the reception area - at least 10 of them - in slippers and shabby clothing and those outside were smoking away. Not exactly threatening behaviours but their demeanour and presence left a very poor impression of the hotel as a whole. Yes, there is EUR15 charge for carpark.

When u book hotel and u pay £100 I dint expect to pay £20 for over night parking I do understand payment for parking but not that amount the hotel is not worth the money I have paid never mind paying extra for parking I used this hotel before many times but this it will be my last time there are better hotels for the price and they don’t charge for parking

When u book hotel and u pay £100 I dint expect to pay £20 for over night parking I do understand payment for parking but not that amount the hotel is not worth the money I have paid never mind paying extra for parking I used this hotel before many times but this it will be my last time there are better hotels for the price and they don’t charge for parking

Good position

Good position

The welcome was friendly and helpful and the check in went well. The hotel is a bit old and the decor is rather tired - the carpets need to be cleaned or replaced and there was a bucket collecting drips from the ceiling outside my daughter's room. On the other hand the staff were friendly and looked after us and gave good advice about visits.

The welcome was friendly and helpful and the check in went well. The hotel is a bit old and the decor is rather tired - the carpets need to be cleaned or replaced and there was a bucket collecting drips from the ceiling outside my daughter's room. On the other hand the staff were friendly and looked after us and gave good advice about visits.

Great staff with love for their guests. A shame the owners of the hotel don't have the same love, the hotel obviously has been neglected for years. The corridors smell strongly of cigarettes.

Great staff with love for their guests. A shame the owners of the hotel don't have the same love, the hotel obviously has been neglected for years. The corridors smell strongly of cigarettes.

Stop over to break up a journey - for the price, the room was OK - quiet. Helpful hotel staff.

“Shabby” doesn’t quite cover the extent of neglect in this dreary hotel. Good points: price (most hotels near city center were very expensive), secure on-site parking, breakfast included eggs. The sheets and towels were clean. This would be a fabulous hotel with new carpeting and a coat of paint.

Stop over to break up a journey - for the price, the room was OK - quiet. Helpful hotel staff.

“Shabby” doesn’t quite cover the extent of neglect in this dreary hotel. Good points: price (most hotels near city center were very expensive), secure on-site parking, breakfast included eggs. The sheets and towels were clean. This would be a fabulous hotel with new carpeting and a coat of paint.

Very disappointed for a 4 star hotel supposedly! Aged and needs a full remodel. Elevator takes only 2 people at a time

Very disappointed for a 4 star hotel supposedly! Aged and needs a full remodel. Elevator takes only 2 people at a time

It was an old hotel , not so bad

It was an old hotel , not so bad

Hotel was ok. It is rundown but comfortable. Staff is friendly.

Hotel was ok. It is rundown but comfortable. Staff is friendly.

Absolutely horrible!

Absolutely horrible!

The hotel was ok. But rooms were a bit Old

The hotel is really nice and with direct view to the ferry! We are coming in this hotel at least twice a year. It is very clean and comfortable, the staff are all very kind, and the hotel has the best place for us because of the ferry! The parking is big and perfect! I totally recommend this hotel!

The hotel is really nice and with direct view to the ferry! We are coming in this hotel at least twice a year. It is very clean and comfortable, the staff are all very kind, and the hotel has the best place for us because of the ferry! The parking is big and perfect! I totally recommend this hotel!

Room was available on arrival. Nice quiet room. Nice view overlooking the harbour. Convenient to dine in dining room.

Room was available on arrival. Nice quiet room. Nice view overlooking the harbour. Convenient to dine in dining room.

Rooms and hotel in general were poorly maintained. Carpets in hallway and guest rooms were stained and not clean. Drains in bathrooms (for brushing teeth etc) of all the rooms were stopped up. AC did not adequately cool rooms. Windows were noisy due leaking air when wind blew from harbor. There were no smoke alarms in any of the rooms and security systems did not work. On the positive side they served a nice breakfast which attracted a tour bus of people along with hotel guests.