Comfortable hotel with great service

Great location, very comfortable and spacious room, free parking. Unfortunately did not sleep well, wind rattled our window in the window pane, making a taping noise for a couple hours and since we were on the ground floor we could hear whenever someone was walking above us so we were woken up quite early. Would stay again on the condition we were put on a room on the top floor.

Great location, very comfortable and spacious room, free parking. Unfortunately did not sleep well, wind rattled our window in the window pane, making a taping noise for a couple hours and since we were on the ground floor we could hear whenever someone was walking above us so we were woken up quite early. Would stay again on the condition we were put on a room on the top floor.

Great spot all around

Great spot all around

Very tired, creaky, and dated, lingering kitchen smells. Overpriced for the standard offered.

Very tired, creaky, and dated, lingering kitchen smells. Overpriced for the standard offered.

The room was clean and the breakfast was very good.

The room was clean and the breakfast was very good.

Fantastic, friendly and helpful staff, lovely hotel!

Fantastic, friendly and helpful staff, lovely hotel!

Really liked this hotel and all expectations exceeded.

Really liked this hotel and all expectations exceeded.

So where to start . On opening the room door we were hit with the overwhelming smell of bleach in the room. We opened the windows got ready and left to enjoy our day in Perth .On return the hotel lobby was in complete darkness with no one around at reception , arriving back in our room we were hit with the overpowering smell of dampness coming from the bathroom. We had to leave windows open all night which done little to hide the smell also not ideal with the room looking onto a railway line. On checkout we informed the gentleman working on the reception where his response was the toilet was renovated 6 months ago .The overall feeling was I was being made out to be a liar . On our return home I contacted hotels.com who spoke to the hotel who refused to offer anything for the uncomfortable night stating that we only reported it at checkout. We only reported at checkout as stated earlier the reception was in darkness when we returned and didn’t feel it merited contacting the emergency line.

So where to start . On opening the room door we were hit with the overwhelming smell of bleach in the room. We opened the windows got ready and left to enjoy our day in Perth .On return the hotel lobby was in complete darkness with no one around at reception , arriving back in our room we were hit with the overpowering smell of dampness coming from the bathroom. We had to leave windows open all night which done little to hide the smell also not ideal with the room looking onto a railway line. On checkout we informed the gentleman working on the reception where his response was the toilet was renovated 6 months ago .The overall feeling was I was being made out to be a liar . On our return home I contacted hotels.com who spoke to the hotel who refused to offer anything for the uncomfortable night stating that we only reported it at checkout. We only reported at checkout as stated earlier the reception was in darkness when we returned and didn’t feel it merited contacting the emergency line.

Very welcoming. Room and bed comfortable, eat in both nights and food was excellent with a good selection of wines and beers. Did not have breakfast as was away early both mornings. Central to all amenities

Very welcoming. Room and bed comfortable, eat in both nights and food was excellent with a good selection of wines and beers. Did not have breakfast as was away early both mornings. Central to all amenities

Excellent last minute reservation. Very comfortable . Delicious supper .

Excellent last minute reservation. Very comfortable . Delicious supper .

Nice hotel and pleasant staff. Only issue we had was there was no coffee or tea facilities in the 2 rooms we booked

Nice hotel and pleasant staff. Only issue we had was there was no coffee or tea facilities in the 2 rooms we booked

All good, pleasant, clean etc. The staff were outstanding ; Kerry and Alana could not have done more for me, real above and beyond!

All good, pleasant, clean etc. The staff were outstanding ; Kerry and Alana could not have done more for me, real above and beyond!

We had deluxe rooms and they were fantastic, roomy and very comfortable (and huge!) beds but one of the rooms had a bath and the other didn't - so please check if you want one! As some other reviews have said, having to pre-order breakfast the night before and booking a time is a bit annoying, especially as breakfast then came out 20mins after the time we requested it anyway. Not a huge issue, but would have been better without this system in my opinion. Sadly we didn't get to try the restaurant as it shut quite early.

We had deluxe rooms and they were fantastic, roomy and very comfortable (and huge!) beds but one of the rooms had a bath and the other didn't - so please check if you want one! As some other reviews have said, having to pre-order breakfast the night before and booking a time is a bit annoying, especially as breakfast then came out 20mins after the time we requested it anyway. Not a huge issue, but would have been better without this system in my opinion. Sadly we didn't get to try the restaurant as it shut quite early.

Welcoming and comfortable. Feels like its still slightly.recovering post Covid, with request to pre-order breakfast the night before, early closure of the bar and no room cleaning unless requested. Not huge issues but not quite the 4 star experience. Beer garden is lovely.

Welcoming and comfortable. Feels like its still slightly.recovering post Covid, with request to pre-order breakfast the night before, early closure of the bar and no room cleaning unless requested. Not huge issues but not quite the 4 star experience. Beer garden is lovely.

Had a lovely stay and staff were very friendly. I don’t have a problem with ordering breakfast the night before but I would’ve liked a small buffet table to help myself to some yoghurt and fruit coffee etc Otherwise all good.

Had a lovely stay and staff were very friendly. I don’t have a problem with ordering breakfast the night before but I would’ve liked a small buffet table to help myself to some yoghurt and fruit coffee etc Otherwise all good.

large room but quite dated room which was light on amenities (no water, no mini bar etc). Nice breakfast and friendly staff but overall not great value for money

large room but quite dated room which was light on amenities (no water, no mini bar etc). Nice breakfast and friendly staff but overall not great value for money

Absolutely loved our stay, room was extra extra large was like staying in an apartment rather than a hotel. I would highly recommend this hotel. Only 1 sour point would be either add more pillows to the beds or try thicker pillows other than that we had a wonderful stay.